1 to 22 of 22 2nd Line Support Engineer Jobs in the North of England

2nd Line Support Engineer Up to £19 per hour (Inside IR35) 12 month contract This is an exceptional opportunity to work for an award winning international IT services provider as a 2nd Line Support Engineer based … onsite in Manchester 2nd Line Support Engineer Job Summary As the 2nd Line Support Engineer you will manage the existing tech bar team, along with being a point of escalation. You will be supporting customers with … and desktops to mobile phones and printers. You will be assisting over 8000 users so experience working in an enterprise level company is essential. 2nd Line Support Engineer Essential Skills: Strong 2nd Line support experience Strong experience of more »

2nd Line Support Engineer Opportunity for a 2nd Line Support Engineer to join a rapidly growing business in their Leeds office. Salary between £25,000 - £30,000 depending on experience plus benefits! Apply online or contact … fastest growing Managed Service Providers in Yorkshire delivering bespoke IT solutions to their nationwide client base. They're now on the lookout for a 2nd Line Support Engineer to join them. The Benefits: 20 days annual leave plus bank holidays and 1 more … day per year of service! Unlimited development opportunities Employee discounts And more! The 2nd Line Support Engineer role: As a 2nd Line Support Engineer, you will be responsible for providing our clients with technical issues and more »

2nd Line Support Engineer £27,000 to £30,000 basic salary per annum plus benefits including bonus, pension, private medical, 23 days holiday and excellent training & development plans etc. We are looking for an enthusiastic 2nd Line Support … to join our leading client, a very successful and ambitious IT support and solutions provider, on a permanent basis. The 2nd Line Support Engineer will be joining a thriving business that really value their staff and provide excellent career … development and training opportunities. The 2nd Line Support Engineer will be based at this organisations head office, in Skelmersdale, and will focus on escalated support cases. The successful 2nd Line Support Engineer will have more »

Job Title : Technical Support Engineer (2nd Line Support) Location : Shipley Salary : £30,000 - £35,000 Job type : Full time - Permanent Company Overview: Watermark Technologies Ltd is a well-established B2B software business, based in Shipley, that has been operating for over … excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Job overview: Provide 2nd line technical customer support for Watermark's in house developed products (SaaS) Perform Watermark product installations Perform data conversions and … Key Requirements: Previous experience in a Customer Support or Technical Support Analyst role providing application support in a 2nd line capacity Experience with software ticketing systems and CRM software Ability to multitask and priorities tasks Excellent communication skills, both verbal and more »

2nd Line IT Support Engineer required for a growing IT Support business based in Macclesfield. The 2nd Line Support Technician will focus on escalated support cases. The successful person will have been in IT … Salary will be circa £30k, dependent upon experience, and the business offer enhanced holidays and free parking. What will you be doing as a 2nd Line Support Engineer? As a 2nd Line Support Engineer, you will … to hear from you if you have the following skills and experience: Proven experience working within an IT support role, preferably at 2nd line level Must be confident supporting Microsoft Office 365 and desktop support Understanding of server and client set ups Understanding more »

2nd Line Support Engineer About the Company: My client is a dynamic and forward-thinking Managed Service Provider (MSP) dedicated to delivering exceptional IT support and solutions to a diverse range of clients. Their team is their greatest asset, and they … pride themselves on fostering a collaborative and innovative work environment. As they continue to grow, they are looking for a talented and enthusiastic 2nd Line Support Engineer to join their team and help them maintain their high standards of service. Role Overview: As … a 2nd Line Support Engineer, you will be a crucial part of my client's technical support team, responsible for resolving more complex and escalated issues that their clients encounter. You will work closely with their 1st Line Support more »

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: 2nd Line Support Engineer Join us as a 2nd Line Support Engineer at Comms-care and play … and thrive in an innovative environment, this is your chance to make a significant impact on both our clients and our company. As a 2nd Line Support Engineer you will: Provide 2nd line technical support to clients, addressing … regular progress updates to customers To set you up for success we are looking for the following skills and experience Proven experience as a 2nd Line Support Engineer or similar role in an IT environment. Knowledge of Cisco networking equipment and systems would more »

2nd Line Support Engineer Opportunity for a 2nd Line Support Engineer to join a rapidly growing business in their Sheffield office. Salary between £26,000-£30,000 depending on experience plus benefits! Apply online or contact … searchability.com/07719051887 Who we are: We are one of the fastest growing companies in Yorkshire and we’re on the lookout for a 2nd Line Support Engineer. We deliver connectivity and technology to hundreds of thousands of people across the world. Benefits: 25 Days … and the option to buy or sell more. Your birthday off! Hybrid working. Bonus Scheme And more! What will you be doing? As a 2nd Line Support Engineer with us you will be responsible for providing our clients with technical issues and queries. more »

Job Description: As a 2nd Line Support Engineer, you will play a crucial role in delivering high-quality IT support to our clients. You will be responsible for resolving technical issues that have been escalated from the 1st Line … role requires a strong understanding of ITIL best practices, proficiency in Active Directory, and hands-on experience with Office 365 administration. Key Responsibilities: Provide 2nd line support to end-users, handling escalated technical issues with a focus on timely resolution. Manage and maintain Active Directory … documentation, including procedures, policies, and user guides. Provide occasional on-site support as required. Required Skills and Experience: Proven experience in a 2nd Line Support role or similar, with a strong background in IT support. In-depth knowledge of Active Directory administration and more »

2nd Line IT Support Engineer - Shipley - £35,000 Role: 2nd Line IT Support Engineer Area: Shipley Salary: £30,000 to £35,000 A market leading client are looking to add a 2nd line support engineer to join their very dynamic IT department. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects. This is an outstanding more »

2nd Line Support Engineer Huddersfield (onsite) £28k - £32k + benefits Key skills: InTune, Office 365, Azure AD, Windows Server, Networking. We are working with a renowned, product distribution business in Huddersfield who are looking for an internal, 2ndLine Support Engineer … a multi-site organisation with a largely cloud-based environment. Reporting to the Head of IT, youll be taking escalations from the 1st Line Engineers from both sites, supporting BAU activity as well as delivering migration & implementation projects. The Head of IT is looking for a confident, hands … his teams and actively encourages professional and personal development, including providing industry certification budgets. We would therefore love to talk to Infrastructure Engineers/2nd Line Support Engineers with hands-on experience in the following technologies: Office 365 InTune experience (desirable - similar MDM tools considered more »

In Technology Group are looking for a 1st/2nd Line Support Engineer to join one of our clients in Leeds, based on site. As a 1st/2nd line support engineer, you will be responsible … as a 1st point of contact for resolutions from the service desk and escalating above as appropriate. Daily Responsibilities: Be responsible for 1st/2nd line support Oversee the provision of support to multiple clients across various sectors. Resolve hardware, software and network more »

2nd Line IT Support Engineer - Sheffield 2nd Line IT Support Engineer with onsite experience as well as Office 365, Windows 10, Exchange and VOIP knowledge join our client which is an MSP company across Yorkshire. In … this role, you will be responsible for ensuring that our clients' IT systems are running smoothly and efficiently. You will provide technical support and troubleshooting to both site-based and remote users, as well as providing onsite and support and dealing with any … tickets which come from the 1st Line team. To be successful in this role, you will need to have excellent knowledge of: 2nd Line IT support, ideally some field support experience Office 365 Windows OS 8,10, 11 Exchange VOIP Sharepoint more »

Role: IT Support Engineer Location: Preston Salary: £22,000 - £35,000 Industry: IT Services & Consulting A Microsoft Partner who has an incredible reputation both within the Tech world and with their staff are on the lookout for a new team member due to new client wins … and expansion! This is a great chance to join a business which will allow you to undertake a mixture of project and support duties from day one. This company prides themselves on their close-knit and friendly team environment. Could you be the next to benefit from this … through your CV if you think this one looks good for you! Keywords: IT Support,1st Line Support, 2nd line Support, Desktop Support, Remote Support, Senior IT, IT Support Company, Networking, Firewalls, Windows more »

2nd Line Support Engineer Huddersfield (onsite) £28k - £32k + benefits Key skills: InTune, Office 365, Azure AD, Windows Server, Networking. We are working with a renowned, product distribution business in Huddersfield who are looking for an internal, 2ndLine Support Engineer … a multi-site organisation with a largely cloud-based environment. Reporting to the Head of IT, youll be taking escalations from the 1st Line Engineers from both sites, supporting BAU activity as well as delivering migration & implementation projects. The Head of IT is looking for a confident, hands … on Support Engineer who can contribute towards developing a new outlook in IT for the business, and work towards progressing to a 3rd Line Support position. He is passionate about the people in his teams and actively encourages professional and personal development more »

Position: 1st Line Support Engineer Location: Newcastle Salary: £24,000 Are you passionate about technology and eager to kick-start your career in IT support, or progressing in a well exposure IT Support position? Do you have a knack for … delivering top-notch IT solutions to a diverse range of clients. Our team is growing, and we are looking for a dedicated 1st Line Support Engineer to join our ranks. The Role As a 1st Line Support Engineer … client issues via phone, email, and ticketing systems. Troubleshooting: Diagnosing and resolving hardware and software problems. Escalation: Escalating complex issues to higher-level support teams as necessary. Documentation: Maintaining accurate records of issues and resolutions. Customer Service: Ensuring a high level of customer satisfaction through effective communication and more »

2nd Line Engineer - Urgently needed Chester - Hybrid Up to £35,000 DOE We are seeking a skilled and motivated 2nd Line Engineer to join our clients IT support team in Chester. The ideal candidate will have extensive experience … working on an IT Helpdesk, preferably within a Managed Service Provider (MSP) environment. You will be responsible for providing advanced technical support across a wide range of hardware, software, and networking issues. Key Responsibilities: Provide remote technical support and, when necessary, travel to client sites to … desktop operating systems, Microsoft 365, Teams, and SharePoint. Communicate complex technical information clearly and effectively to non-technical users. Collaborate with the IT support team to ensure seamless service delivery and issue resolution. Maintain detailed and accurate documentation of all support requests, troubleshooting steps, and resolutions. more »

nd Line IT Support Engineer. Based in Sheffield, my client has a new requirement for for an 2 nd Line IT Support Engineer. This role offers 2 days WFH remote/with 3 days site-based working. Please note: There will be … etc Full driving licence preferred. You must also have a flexible approach to working hours as the role does require out of hours support and weekend work (You will be on call 1 week in every 4 or 5 weeks after you have settled into the role but … knowledge of Microsoft 365 applications. Good working knowledge MS Teams. Working knowledge of Wi-Fi in a commercial environment. Role involves: Provide 1st/2nd line support for end users. To assist with the development and implementation of IT policies and procedures. Day to day more »

opportunity for an ambitious and talented individual to join our IT support & services company. You will be working as a 1st/2nd Line Support Engineer for desktop, server and VoIP support. There may be a future opportunity to progress into … a 3rd line support role. Please note: This is an office based role with occasional client site visits. Covering the North West of England from our offices in Oldham, we provide support & consultancy to a varied client base, covering a wide range of industries. … desktop & server operating systems and has the drive to excel in their field. Ideally having 2 years or more experience working in a support environment with any field work advantageous as there will be a need to visit customers. General Skills: Strong communication skills both verbally (telephone and more »

Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service … and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service … everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing 2nd Line Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network more »

the IT front-line implementing the latest tech and working with a friendly team of professionals, then get in touch! Responsibilities Provide 2nd line IT support to over 130 businesses across Yorkshire and beyond both remote and on site. To organise your own … timeframes and advice. Occasional travel to London will be expected with all expenses paid. Qualifications At least 3 years of experience in Technical support Customer service oriented Strong written and verbal troubleshooting skills Driving license and access to a vehicle Professional certifications (Microsoft, Cisco etc.) Technical Knowledge Microsoft more »

nd Line IT Support Engineer. Based in Sheffield, my client has a new requirement for for an 2 nd Line IT Support Engineer. This role offers 2 days WFH remote/with 3 days site-based working. Please note: There will be … etc Full driving licence preferred. You must also have a flexible approach to working hours as the role does require out of hours support and weekend work (You will be on call 1 week in every 4 or 5 weeks after you have settled into the role but … will receive an extra £2k on-call allowance). You must have: Excellent communication and interpersonal skills. At least 2-3 years IT support experience in a similar role. Windows 10/Windows 11. Active Directory. Good analytical and organisational skills. Working knowledge of Microsoft Desktop OS. Good more »