17 of 17 2nd Line Support Technician Jobs in the UK excluding London

IT Systems Engineer/2nd Line & 3rd Line Support Technician with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure is required for an innovative and modern university based in Garthdee, Aberdeen, Scotland This job is officially known …/Hybrid working JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an IT Systems Engineer/2nd Line & 3rd Line Support Technician (officially known in the University as a Systems Engineer ) with experience planning and implementing Desktop Builds … Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure. Working as an IT Systems Engineer/2nd Line & 3rd Line Support Technician you will have experience at a technical level in the development, deployment, support and maintenance of IT infrastructure components such More ❯

2nd Line IT Support Technician Canterbury Salary: £28,000 – £32,000 (depending on experience) Are you looking to take the next step in your IT support career? Do you enjoy problem solving and providing technical solutions in a fast-paced environment? Have you worked in a Managed Service Provider (MSP) and … want to develop your skills further? If the answer is yes, this role could be an excellent opportunity for you. We are recruiting for an experienced 2nd Line IT Support Technician to join a respected IT services provider based in Canterbury. This is a full-time, office-based role with occasional travel to … the South East. For this role you must have a full driving license and previous experience of working for a Managed Service Provider (MSP) About the role As a 2nd Line IT Support Technician , you will be part of a small but highly skilled technical team that supports around 100 clients across commercial More ❯

2nd Line IT Support Technician Rochester Salary: £28,000 – £32,000 (depending on experience) Are you looking to take the next step in your IT support career? Do you enjoy problem solving and providing technical solutions in a fast-paced environment? Have you worked in a Managed Service Provider (MSP) and … want to develop your skills further? If the answer is yes, this role could be an excellent opportunity for you. We are recruiting for an experienced 2nd Line IT Support Technician to join a respected IT services provider based in Canterbury. This is a full-time, office-based role with occasional travel to … the South East. For this role you must have a full driving license and previous experience of working for a Managed Service Provider (MSP) About the role As a 2nd Line IT Support Technician , you will be part of a small but highly skilled technical team that supports around 100 clients across commercial More ❯

Onsite Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client … be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite Desktop Support Engineer/… 2nd Line Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team providing remote support to customers. This is an exciting opportunity More ❯

2nd Line Support Technician - Join a Fast-Growing MSP Redhill| £37,000 - £45,000 (DOE) | Career Growth | Diverse Tech Stack Are you a capable 2nd Line Technician ready to take the next big step in your IT career? Do you want hands-on exposure to enterprise-level tech … team of skilled engineers, tackling complex challenges and gaining the real-world experience that will push your skillset—and your career—to the next level. The Role As a 2nd Line Support Technician , you’ll take ownership of escalated support tickets, assist with on-site and remote troubleshooting, and contribute to … dive deep into server, networking, virtualisation, and backup technologies—solving real issues, driving service excellence, and supporting complex SME environments. Your Day-to-Day Be the go-to for 2nd line technical queries via phone, email, and ticketing systems Deliver first-class service and manage issues from start to resolution Support Microsoft Windows environments, servers More ❯

2nd Line IT Support Technician Location: Ilkley Salary: Up to £38,500 per annum Type: Full-time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable, secure IT services and building strong client relationships … through excellent customer service. This is an excellent opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd line support, with responsibility for escalated tickets, advanced troubleshooting, and assisting with projects. Flexibility is important, as the successful candidate will also answer phones and handle 1st line … take on more complex technical responsibilities. Key Responsibilities Client Support: Answer support calls and provide 1st line help when needed. Take ownership of 2nd line tickets and escalations. Provide remote and on-site support to a variety of clients. Build strong, trust-based client relationships. Technical Expertise: Administer and More ❯

Job title: 2nd Line Support Technician Salary: up to £35k Location : Norwich My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process orientated, effective and has the More ❯

Job title: 2nd Line Support Technician Salary: up to £36k Location : Wymondham My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process orientated, effective and has the More ❯

/IT Support Engineer who has excellent troubleshooting and end-user support skills with the ability to provide technical support services and 2nd Line Support on core ICT infrastructure components and software applications for an educational trust based in Coventry. SALARY: £25,429 - £28,912 per annum Benefits …/IT Support Engineer who has excellent troubleshooting and end-user support skills with the ability to provide technical support services and 2nd Line Support on core ICT infrastructure components and software applications. Working as the ICT Technician/IT Support Engineer you will … a professional ICT service that adds value and facilitates the achievement of educational outcomes and offers high quality, professional project management to develop the service. As the ICT Technician/IT Support Engineer you will be responsible for managing, maintaining, supporting and developing the ICT infrastructure to ensure its effective and efficient operation in conjunction with More ❯

2nd Line IT Support Technician - Oxford Salary - £30,000 - £32,000 We're looking for a 2nd Line IT Support Technician to join a growing organisation with around 1,400 users, working across cutting-edge hardware, software, and infrastructure technologies. Based in Oxford, you'll be … supporting both onsite and remote users, combining day-to-day end-user support with more technical, hands-on troubleshooting. If you're keen to step into a more technical environment and grow your career, this is an excellent opportunity. What you'll be doing Respond to incidents and service requests logged in a modern ITSM system, resolving tickets … in line with SLAs. Troubleshoot desktop, telephony, network, and printing issues, and investigate software problems. Ensure devices remain compliant with Cyber Essentials Plus and ISO 27001 standards. Support and install hardware, software, and mobile devices. Gain exposure to server administration and infrastructure technologies. What we're looking for Previous experience in a similar IT support More ❯

2nd Line IT Support Technician - Bristol (with travel to Cardiff ) All travel and overnight stay will be expensed. Salary - £30,000 - £32,000 We're looking for a 2nd Line IT Support Technician to join a growing organisation with around 1,400 users, working across cutting … hardware, software, and infrastructure technologies. Based in Bristol (with regular travel to Cardiff), you'll be supporting both onsite and remote users, combining day-to-day end-user support with more technical, hands-on troubleshooting. If you're keen to step into a more technical environment and grow your career, this is an excellent opportunity. What you'll … be doing Respond to incidents and service requests logged in a modern ITSM system, resolving tickets in line with SLAs. Troubleshoot desktop, telephony, network, and printing issues, and investigate software problems. Ensure devices remain compliant with Cyber Essentials Plus and ISO 27001 standards. Support and install hardware, software, and mobile devices. Gain exposure to server administration More ❯

2nd Line IT Support Technician - Bristol (with travel to Cardiff ) All travel and overnight stay will be expensed. Salary - £30,000 - £32,000 We're looking for a 2nd Line IT Support Technician to join a growing organisation with around 1,400 users, working across cutting … hardware, software, and infrastructure technologies. Based in Bristol (with regular travel to Cardiff), you'll be supporting both onsite and remote users, combining day-to-day end-user support with more technical, hands-on troubleshooting. If you're keen to step into a more technical environment and grow your career, this is an excellent opportunity. What you'll … be doing Respond to incidents and service requests logged in a modern ITSM system, resolving tickets in line with SLAs. Troubleshoot desktop, telephony, network, and printing issues, and investigate software problems. Ensure devices remain compliant with Cyber Essentials Plus and ISO 27001 standards. Support and install hardware, software, and mobile devices. Gain exposure to server administration More ❯

2nd Line IT Support Technician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well as dealing with overflow service requests to support … being our representative while visiting our clients at their premises. Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations to our customers while meeting their business needs in full. Supporting Tier 1 with daily overflow of tickets and calls. Working alongside … our 3rd line technicians to escalate calls as required. Coordinating with 3rd-parties such as suppliers and channel partners when required, to resolve problems and queries. Hands-on assistance with the configuration, installation, monitoring and maintenance of computer systems and networks, from the ground up to completion. The creation, maintenance and publishing of support documentation in More ❯

Job Title: Senior Second Line Support Technician Motorsport Industry Location: Towcester, Northamptonshire Type: Full-time On-site with some travel Travel: Occasional UK and international travel required Driving Licence: Full UK driver s licence and valid passport essential Join Our Team Are you an experienced IT professional with a passion for high-performance environments … Join a leading motorsport organisation at the cutting edge of engineering and technology. We're looking for a Senior Second Line Support Technician to provide expert IT support across our UK operations and international events. What You ll Be Doing You ll play a key role in the day-to-day running … of our IT operations and infrastructure, supporting both office-based teams and our fast-paced trackside environments. Responsibilities include: Overseeing IT operations and contributing to software development support Troubleshooting hardware, software, and network issues (on-site & remote) Building, configuring, and deploying laptops and desktops Conducting routine system checks, backups, and security audits Delivering IT inductions and managing onboarding More ❯

Job Title: Senior Second Line Support Technician – Motorsport Industry Location: Towcester, Northamptonshire Type: Full-time | On-site with some travel Travel: Occasional UK and international travel required Driving Licence: Full UK driver's licence and valid passport essential Join Our Team Are you an experienced IT professional with a passion for high-performance environments … Join a leading motorsport organisation at the cutting edge of engineering and technology. We're looking for a Senior Second Line Support Technician to provide expert IT support across our UK operations and international events. What You'll Be Doing You'll play a key role in the day-to-day running … of our IT operations and infrastructure, supporting both office-based teams and our fast-paced trackside environments. Responsibilities include: Overseeing IT operations and contributing to software development support Troubleshooting hardware, software, and network issues (on-site & remote) Building, configuring, and deploying laptops and desktops Conducting routine system checks, backups, and security audits Delivering IT inductions and managing onboarding More ❯

1st/2nd Line IT Support Technician £25,000 to £30,000 Our client is an IT consultancy business based in Hampton, Middlesex, they're looking for a talented all round IT professional to join their expanding team. Their team is passionate, hardworking and fun-loving individuals. They want an individual who has … and can deliver outstanding customer service and push beyond customer expectation. They promote training in ITIL and Microsoft qualifications, including study time and resources. The role is a support based role where the successful candidate will be able to support the client user base remotely and by weekly site visits. They will develop project skills and … ultimately become responsible for IT projects based on client’s needs. Please apply if you have the following experience: Outsourced IT support (for multiple companies) experience at least 2 years Excellent communication skills (high standard of written and spoken English) Excellent Customer Service skills Must have Technical Support Experience Desktops – all operating systems, Windows More ❯

Job Title: IT Support Technician - 1st/2nd Line Location: York, North Yorkshire Salary: £23k to £26k, dependent on experience Job Type: Permanent, Full-time About us: This is a market-leading company that provides IT solutions for opticians and the optical profession throughout the UK and Ireland. About the role: You will … be part of an office-based Support Desk Team, providing a high-quality and efficient service to over 500 customers. Responsibilities include: Providing telephone support for customers with hardware or software issues. Analysing and resolving customer problems quickly and efficiently. Providing remote support by dialling into customer systems when necessary. Logging all calls on … the company's support software and updating as needed. Documenting and reporting 'bugs' and 'change requests' to the Development team. Making courtesy calls to customers who have not contacted the Support Desk for over 6 months. Occasional travel to customer sites may be required, which may involve overnight stays. A company pool car will be provided More ❯