9 of 9 2nd Line Support Jobs in the Thames Valley

2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training … opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience More ❯

2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training … opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities * You will oversee the … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience More ❯

Support Engineer, 1st/2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st/2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking for their first entry-level role in IT, or an already established … Engineer Role The Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company The Support Engineer will join an innovative … but you need to be willing to use your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st/2nd line support in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience with Office365, Windows Server, Active More ❯

Our Client, a leading, fast-growing global financial services group, seeks a 2nd Line IT Support Analyst to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced … IT Service Desk and providing continuous service improvement activities. As a 2nd Line IT Support Analyst, you will be working closely with the third-party first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd … team. Working in a large enterprise, you will have the chance to grow your network and gain exposure to a wide range of technologies and business functions. Responsibilities Provide 2nd-line to the offshore support team, primarily through remote and email-based assistance for employees worldwide. Monitor and enhance customer experience, collaborating with Unisys to More ❯

Role: 2nd Line IT Systems Support Engineer Location: Witney (4 days) Henley (1) Salary: £40,000 - £45,000 Profile A growing organisation based in Witney are looking to add a 2nd Line IT Systems Support Engineer to their team . The ideal candidate will have experience of working in a … 2nd Line IT Systems Engineer line role and have strong communication skills. This role would be perfect for a strong 2nd Line Engineer who has also had a little bit of experience with 3rd line which will be the natural progress for this position. Having experience of working on a … projects will be a massive plus for this position. It is essential that you have a driving license for this position as occasionally you will need to also support their Henley office 1 day a week. Key Responsibilities To be an effective point of contact for Internal IT, resolving issues, escalating internally, or referring to 3rd parties as More ❯

2nd Line Support Engineer Location: Oxford Salary: Circa 40K 50K + Bonus + Benefits 2nd Line Support Engineers required by a fast-growing, Top Tech Company! This is a varied, challenging role in a talented team where youll be focused on BAU support, monitoring, and maintenance of live … or Hyper-V Confident using monitoring tools such as PRTG, SolarWinds, Azure Monitor etc. Nice to have: PowerShell Scripting Experience in a 24/7 shift-based IT support environment Tremendous opportunity offering plenty of scope for career progression in a friendly, innovative environment where youll be able to keep up to date with the latest technologies! Apply More ❯

Role: 2nd Line IT Support Technician Location: Didcot Salary: £200 - £250 PD - 6 Month Contract (Inside IR35) Profile Our client is a forward-thinking company in Didcot that due to natural growth within the business, they are looking to add a 2nd Line IT Support Technician to their small IT … business. You will need to be onsite 5 days a week in this position. To be considered for this position you will need proven experience of working at a 2nd line level. If you feel this is a good fit for yourself, please apply ASAP, my client is looking to interview in the next week. Planet Recruitment More ❯

About the role: This role will serve as a crucial in person support team member, demanding technical expertise, a customer-focused mindset, and the ability to handle escalated desktop-related issues efficiently. Provide first and second-line technical support for end-user computing devices, including desktops, laptops, smartphones, and tablets & the corresponding operating systems. … Remotely and in person. Incident Management: • Log, track, and manage support incidents through to resolution. • Ensure timely communication with end-users regarding the status of their reported issues Software Support: • Assist in the installation, configuration, and troubleshooting of software applications • Provide guidance to end-users on software-related queries. Collaboration: • Work closely with other IT teams … EUC Support Lead, and vendors to address complex technical issues. • Contribute insights and suggestions for improving EUC services. EUC Infrastructure Management: • Assist in maintaining and optimising end-user computing infrastructure • Contribute to the implementation of EUC projects and initiatives. Desktop Support: • Provide support for desktop-related issues, ensuring timely and effective resolution to underlying More ❯

My global client based in Maidenhead have an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows … imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯