13 of 13 2nd Line Support Jobs in the Thames Valley

/2nd Line Support Team Leader Location: High Wycombe (Office-Based)£40,000 + Bonus + Full BenefitsWe are looking for an experienced 1st/2nd Line Support Team Leader to join a leading organisation in the sports industry … take ownership of a small but growing support function. About the 1st/2nd Line Support Team Leader Role As the 1st/2nd Line Support Team Leader , you will run an office-based support team ...

/2nd Line Support Engineer Location: High Wycombe Salary: £28,000 - £30,000 + Full BenefitsThis is a great opportunity for you, a customer-focused 1st/2nd Line Support Engineer to join a thriving organisation based in High Wycombe.This … role is office-based Monday to Friday , working with a great team. The Role of 1st/2nd Line Support Engineer You'll be the first point of contact for users, providing friendly and effective technical support across business systems (EPOS - nice ...

Support Engineer, 1st/2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st/2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking for their … Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company The Support ...

2nd Line Support Engineer - Milton Keynes5 Days per week onsite - £35,000 - £38,000 per annum2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support … more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops.Key skills:* Strong 2nd Line support experience* Conduct administration tasks for server operating systems.* Collaborate with RDS, Citrix, and Hyper-V technologies.* Supply assistance ...

2nd Line IT Support Engineer - Milton Keynes - (£28K-£32K) Note: Previous IT experience within Schools is an absolute essential for this role. Applicants without this experience will not be considered. A 2nd Line IT Support Engineer with good working knowledge … join a close-knit MSP to support their school-based clients. DBS checks will be undertaken before starting this role. This 2nd Line IT Support Engineer is an autonomous, flexible role which varies of meeting day-to-day client needs in person, whilst ...

client is seeking an experienced 2nd Line Support Engineer to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels. This … your main priority will be to provide technical guidance, product demos and solution designs for their partners. You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently. Additional responsibilities include delivering ...

problem solver who thrives in dynamic environments? Our client, a well-established Managed Service Provider in the Bracknell area, is looking for a talented 2nd Line Support Engineer to join their close-knit, customer-focused team. What You'll Be Doing: Provide responsive 2nd … Collaborate with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 1st/2nd line support, ideally within an MSP environment Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable with client-facing ...

Support Technician (2nd Line) IT Managed Services Provider - Reading (onsite 5-days a week) Salary: £30,000-£35,000 (DOE) Our client, a well-established MSP with over 15 years in the industry, provides IT and Telecoms support to 300+ businesses across … East. Specialising in Microsoft 365, Windows Server, Virtualisation, and Cloud Migrations, they are known for their friendly, customer-focused approach. Position Overview: As a 2nd Line IT Support Technician, you'll handle escalated technical issues, assist with Microsoft 365 and Azure migration projects, and play ...

Support Engineer, 1st/2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st/2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking for their … first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, working within a click apply for full job details ...

2nd Line IT Support Engineer - Milton Keynes - (£28K-£32K) Note: Previous IT experience within Schools is an absolute essential for this role. Applicants without this experience will not be considered. A 2nd Line IT Support Engineer with good working knowledge … Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clien click apply for full job details ...

Support Technician (2nd Line) IT Managed Services Provider - Reading (onsite 5-days a week) Salary: £30,000-£35,000 (DOE) Our client, a well-established MSP with over 15 years in the industry, provides IT and Telecoms support to 300+ businesses across ...

incoming tickets, calls, and emails from clients. Provide first-line diagnosis and resolution for common IT issues. Escalate unresolved issues to 2nd/3rd line or specialist teams. Log all incidents accurately in the ticketing system. Ensure timely updates and closure of tickets. Deliver remote … Basics: TCP/IP, DNS, DHCP, VPN, firewalls Active Directory: User account management, group policies Microsoft 365/Exchange: Email setup, troubleshooting Remote Support Tools: RMM platforms, remote desktop Basic Hardware Support: PCs, laptops, printers, peripherals Host telephony and SIP and VoIP Technologies Ability to identify ...

Location: Sutton Courtenay, Abingdon Salary: £26,000-£28,000 GHM Communications Ltd is a leading provider of IT, Wi-Fi, and business telephony solutions, catering to businesses and care homes across the UK. With a ...