Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
In Technology Group
Role: 3rdLine IT Support Engineer - Dynamic MSP Salary: £40,000 Location: Birmingham (Hybrid) Are you a seasoned 3rdLine IT Support professional looking to elevate your career within an energetic and supportive environment? We are seeking someone with strong … you've been waiting for. In this critical role at our client's innovative company: - You will utilize your proven expertise handling complex support queries that escalate beyond 2nd line. - Your ability to troubleshoot under pressure will be essential as we rely on maintaining robust uptime rates. - Being … server builds, network deployments and more The ideal candidate brings: - Demonstrable depth of knowledge from previous roles supporting diverse technologies at a third-line level - An understanding of how vital their work is when operating across various functions - providing both user support and contributing technical insights More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum hybrid working + excellent benefits
3rdLine IT Support Engineer - MSP - 45K Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 12/07/2024 Are you a Senior IT Support Engineer with client-facing experience? Do you have experience … Windows Server & Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a Client facing 3rdLine IT Support role with a UK MSP. We are looking for good all-rounders, engineers that can work in … relationships with internal/external stakeholders Asset Management of hardware and software Design, Build and deployment of server architecture with supporting documentation in line with company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to More ❯
3rdLine IT Support Engineer - External customers Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 22/07/2024 Description: We have a 3rdLine IT Support role with a UK … relationships with internal/external stakeholders Asset Management of hardware and software Design, Build and deployment of server architecture with supporting documentation in line with company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to … take appropriate action as required to deliver to IT Service target Building strong partnership relationships with customers Be a point of escalation for support calls Any knowledge of VMWare, Cisco networking, Scripting skills such as PowerShell for automation, and Power BI/Reporting skills is ideal but not More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Harvey Nash
Role: 3rdLine Network and Support Engineer Location: Wales/Birmingham/Fully remote Salary: £40,000 - £50,000 + Car Allowance (DOE) I’m looking for a skilled 3rdLine Network and Support Engineer to join a great client … based in Birmingham/Wales. In this role, you’ll provide technical support, resolve major outages, and manage internal and external networks. Key Responsibilities: •Take ownership of support calls and resolve issues efficiently. •Lead troubleshooting for major outages (including ransomware/crypto attacks). •Maintain and More ❯
Digital Workplace Support Engineer (SCCM) Location: Coventry, Gaydon, Solihull | Rate …/day | Start: 01/05/2025 | Duration: 6 months My client is seeking two experienced Digital Workplace Support Engineers (3rdLine) to join their IT End User Services team onsite. You'll provide hands-on support, focusing on incident resolution, patch More ❯
Digital Workplace Support Engineer (SCCM) Location: Coventry, Gaydon, Solihull | Rate …/day | Start: 01/05/2025 | Duration: 6 months My client is seeking two experienced Digital Workplace Support Engineers (3rdLine) to join their IT End User Services team onsite. You'll provide hands-on support, focusing on incident resolution, patch More ❯