3rd Line Support Jobs in the Midlands

Third Line Support
England > Midlands

The median Third Line Support salary in the Midlands is £50,000 per year, according to job vacancies posted during the 6 months leading to 12 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 208 256 297
Rank change year-on-year +48 +41 +31
Permanent jobs requiring a 3rd Line Support 46 68 22
As % of all permanent jobs advertised in the Midlands 0.65% 0.57% 0.24%
As % of the Job Titles category 0.71% 0.61% 0.27%
Number of salaries quoted 46 65 22
10th Percentile - £30,500 £32,100
25th Percentile £36,250 £32,750 £34,625
Median annual salary (50th Percentile) £50,000 £40,000 £36,750
Median % change year-on-year +25.00% +8.84% -8.13%
75th Percentile £52,500 £47,500 £47,813
90th Percentile £67,500 £52,500 £55,000
England median annual salary £45,000 £40,000 £42,000
% change year-on-year +12.50% -4.76% +1.51%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 6,513 11,208 8,288
% of permanent jobs with a recognized job title 92.15% 94.30% 89.64%
Number of salaries quoted 2,852 8,340 4,647
10th Percentile £27,250 £26,250 £28,750
25th Percentile £33,000 £33,750 £37,500
Median annual salary (50th Percentile) £48,500 £47,500 £52,500
Median % change year-on-year +2.11% -9.52% +5.00%
75th Percentile £63,500 £61,123 £67,500
90th Percentile £75,000 £75,000 £77,500
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

3rd Line Support
Job Vacancy Trend in the Midlands

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for 3rd Line Support in the Midlands

3rd Line Support
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing 3rd Line Support in the Midlands.

Salary trend for 3rd Line Support in the Midlands

3rd Line Support
Salary Histogram in the Midlands

Salary distribution for jobs citing 3rd Line Support in the Midlands over the 6 months to 12 May 2025.

Salary histogram for 3rd Line Support in the Midlands

3rd Line Support
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Midlands region over the 6 months to 12 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +39 27 £37,500 - 5
East Midlands +42 19 £50,000 +5.26% 7
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 12 May 2025, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring 3rd Line Support in the job title.

1 27 (58.70%) Firewall
2 25 (54.35%) Windows
3 24 (52.17%) Microsoft Exchange
3 24 (52.17%) Active Directory
4 21 (45.65%) Azure
5 20 (43.48%) Cisco
5 20 (43.48%) LAN
5 20 (43.48%) WAN
5 20 (43.48%) Windows Server
5 20 (43.48%) Problem-Solving
5 20 (43.48%) Meraki
6 19 (41.30%) VMware
6 19 (41.30%) VMware Infrastructure
7 18 (39.13%) Microsoft 365
8 14 (30.43%) Server Building
9 13 (28.26%) Mentoring
9 13 (28.26%) Windows Server 2016
9 13 (28.26%) Windows Server 2019
9 13 (28.26%) Onboarding
9 13 (28.26%) Microsoft Intune
9 13 (28.26%) Infrastructure Management
9 13 (28.26%) XenApp
9 13 (28.26%) PowerShell
9 13 (28.26%) SonicWALL
9 13 (28.26%) Network Design
9 13 (28.26%) HP
9 13 (28.26%) Data Security
9 13 (28.26%) Citrix
9 13 (28.26%) CheckPoint
10 12 (26.09%) Microsoft

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (52.17%) Microsoft Exchange
2 11 (23.91%) SharePoint
3 7 (15.22%) IIS
Cloud Services
1 21 (45.65%) Azure
2 18 (39.13%) Microsoft 365
3 5 (10.87%) OneDrive
Communications & Networking
1 27 (58.70%) Firewall
2 20 (43.48%) LAN
2 20 (43.48%) WAN
3 7 (15.22%) Cisco Firepower
3 7 (15.22%) SAN
3 7 (15.22%) SD-WAN
3 7 (15.22%) Wi-Fi
4 6 (13.04%) DHCP
4 6 (13.04%) DNS
4 6 (13.04%) Remote Desktop
5 5 (10.87%) VoIP
6 1 (2.17%) VPN
Database & Business Intelligence
1 7 (15.22%) SQL Server
General
1 12 (26.09%) Social Skills
2 6 (13.04%) Analytical Skills
3 2 (4.35%) Inclusion and Diversity
4 1 (2.17%) Law
Miscellaneous
1 13 (28.26%) Onboarding
2 1 (2.17%) Clustering
Operating Systems
1 25 (54.35%) Windows
2 20 (43.48%) Windows Server
3 13 (28.26%) Windows Server 2016
3 13 (28.26%) Windows Server 2019
Processes & Methodologies
1 20 (43.48%) Problem-Solving
2 14 (30.43%) Server Building
3 13 (28.26%) Data Security
3 13 (28.26%) Infrastructure Management
3 13 (28.26%) Mentoring
3 13 (28.26%) Network Design
4 7 (15.22%) Presales
4 7 (15.22%) Zero Trust
5 5 (10.87%) Customer Service
5 5 (10.87%) Logistics
6 1 (2.17%) High Availability
6 1 (2.17%) Patch Management
Programming Languages
1 13 (28.26%) PowerShell
2 1 (2.17%) SQL
Qualifications
1 7 (15.22%) CCIE
1 7 (15.22%) CCNP
1 7 (15.22%) Cisco Certification
System Software
1 24 (52.17%) Active Directory
2 19 (41.30%) VMware Infrastructure
3 13 (28.26%) XenApp
4 6 (13.04%) Hyper-V
4 6 (13.04%) Terminal Services
4 6 (13.04%) vSphere
Systems Management
1 13 (28.26%) Microsoft Intune
2 1 (2.17%) Microsoft Clustering
Vendors
1 20 (43.48%) Cisco
1 20 (43.48%) Meraki
2 19 (41.30%) VMware
3 13 (28.26%) CheckPoint
3 13 (28.26%) Citrix
3 13 (28.26%) HP
3 13 (28.26%) SonicWALL
4 12 (26.09%) Microsoft
5 7 (15.22%) Aruba
5 7 (15.22%) Fortinet
5 7 (15.22%) Palo Alto
6 6 (13.04%) Dell
6 6 (13.04%) NetApp
7 5 (10.87%) Sage