4 of 4 3rd Line Support Jobs in the Midlands

3rd Line Support Engineer | Staffordshire | £40,000-£45,000 Oscar Technology has partnered with a leading MSP in Staffordshire to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play a crucial … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line Support Engineer | Staffordshire | £40,000-£45,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand More ❯

What are we Looking For? Job title: 3rd Line Engineer Reports to: Head of Engineering Hours of Work: 37.5 hours a week, Monday to Friday (between our operating hours of 8am to 6pm) What is the Role? We are seeking a highly skilled and proactive 3rd Line Engineer to join our clients service desk … team. This role is pivotal in delivering advanced technical support across our customer base, both remotely and on-site. You will also play a key role in mentoring 2nd Line Engineers, supporting pre-handover projects, and ensuring seamless integration of new customers into our service ecosystem. Key Tasks & Accountabilities Technical Support & Escalations Provide expert … Monitor and manage internal networks, servers, and cloud services. Ensure internal systems are secure, resilient, and optimised for performance. What will You Bring? Experience & Competencies Proven experience in a 3rd Line Support role within IT and/or Telecoms. Ability to resolve complex technical issues across infrastructure, networking, and telecom systems. Proficient in root cause More ❯

What are we Looking For? Job title: 3rd Line Engineer Reports to: Head of Engineering Hours of Work: 37.5 hours a week, Monday to Friday (between our operating hours of 8am to 6pm) What is the Role? We are seeking a highly skilled and proactive 3rd Line Engineer to join our clients service desk More ❯

and SonicWall, among others. Our fast-growing team are experts in delivering services to clients across the region, and you will be responsible for supporting clients in third-line and one-site project implementation. Working in our new offices in Stourport, there is an opportunity to work from home when needed, along with a wide array of benefits … people who can demonstrate most of the following: Attention to detail, persistence, client care and a strong communication style. Experience in MS Office technology, particularly M365 implementation and support, Windows Server design and implementation, Active Directory, Cloud, particularly Azure, Firewalls, networking, storage, and Virtualisation tech such as Hyper-V/VMware. If you are looking for a new More ❯