for senior leadership and board-level reporting Ensure data accuracy and perform QA checks prior to report distribution Collaborate with key stakeholders to understand requirements and deliver actionableinsights Required Skills & Experience Strong proficiency in Power BI Experience in analysing Contact Center data Excellent attention to detail and data quality assurance skills Confident communicator with experience More ❯
and client success teams. Collaborate with development, design, operations, and commercial teams to deliver features that drive player engagement and client satisfaction.Monitor market and competitor trends, identifying actionableinsights to inform future product direction and client opportunities.. Your experience and skills must include some these...In the region of 3+ years of experience in a product management More ❯
include: Developing dashboards and reports using Power BI Collaborating with engineering/data teams to access and structure operational data Analysing service centre performance metrics and providing actionableinsights Presenting findings to leadership and board-level stakeholders Understanding and integrating data from contact management system YOUR SKILLS AND EXPERIENCE: The successful Power BI Analyst will have … Strong experience in Power BI and building dashboards Proven experience working with service centre performance data, including operational metrics and KPIs Ability to translate data into actionableinsights for leadership and board presentations Exposure to contact management systems (Genesys) HOW TO APPLY: Please register your interest by sending your CV to Mojola Coker via the apply More ❯
Norwich, England, United Kingdom Hybrid / WFH Options
BizClik
are efficient and reliable. Data context expert : Beyond technical structures, you understand the stories the data tells - its origins, its implications, and its relevance to different business units. Audience insight : You grasp the intricacies of audience data, recognizing patterns and behaviors that inform strategic decisions across campaigns and sales initiatives. Governance advocate : You implement and uphold data governance policies … guiding your team with clear direction, fostering growth, and encouraging a culture of excellence. Collaborative communicator : You work seamlessly with various departments, translating complex data concepts into actionableinsights that drive business success. Strategic planner : You're forward-thinking, always planning the next steps in data integration, schema evolution, and governance enhancements to support organizational growth. More ❯