Senior Customer Success Manager
- Hiring Organisation
- Harnham
- Location
- Cardiff, United Kingdom
operator to take ownership of their enterprise expansion strategy. The platform helps global brands turn unstructured customer data into actionable insight, with clients across sectors including financial services, tech, FMCG, and media. You’ll be joining a 50-person team (split between London and Manchester … with a growing presence in the US. Their platform is used by teams in CX, insight, brand, and digital — and is particularly strong in survey analysis, conversational analytics, and fan intelligence. THE ROLE You’ll take the commercial lead across a range of strategic enterprise accounts — working alongside Account ...