Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
TripAdvisor LLC
a Senior Customer Operations Analyst, you'll apply rigorous analytics to uncover insights, drive measurable improvements, and shape customer service strategy. You'll partner with stakeholders to deliver clear recommendations, support data-driven change, and ensure every operational decision is grounded in robust analysis, directly enhancing customer outcomes. Key Responsibilities Drive measurable impact: Use advanced analytics to uncover customer … pain points, diagnose root causes, and deliver actionablerecommendations that directly improve customer service outcomes. End-to-end reporting: Own the design, build, automation, and maintenance of performance dashboards and critical reports for Operations and Product, ensuring accuracy and clarity at every level. Operational monitoring & improvement: Identify trends and anomalies in large datasets, working closely with cross-functional … a Senior Customer Operations Analyst, you'll apply rigorous analytics to uncover insights, drive measurable improvements, and shape customer service strategy. You'll partner with stakeholders to deliver clear recommendations, support data-driven change, and ensure every operational decision is grounded in robust analysis, directly enhancing customer outcomes. Key Responsibilities Drive measurable impact: Use advanced analytics to uncover customer More ❯
business opportunities that drives long term value. Cross Functional Partnerships: working closely with our Customer Insights team to transform our understanding of customer behaviour, ensuring insights are translated into actionable strategies across the wider business. Driving Marketing Effectiveness: Empower our Marketing teams with robust, accurate data, enabling them to confidently measure campaign effectiveness and make informed decisions on budget … strategies. Insight Automation: Oversee the development of automated dashboard and reports providing visibility of key customer, ecommerce and marketing KPIs, enabling the entire business to make faster, smarter decisions. ActionableRecommendations: Playing a key role in encouraging democratisation of insight and ensuring that our teams focus on translating analytical findings into clear, concise and strategic recommendations for … senior leadership, influencing key business decisions. You will be a key voice in the business, guiding decisions with clear actionable insights. Set the standard for Data Quality: As the customer data owners, you will champion data excellence by ensuring integrity and reliability of our customer data. You will the be the guardian of our data governance, collection and measurement More ❯
and organizational goals. Responsibilities: Analyze user behavior, data, and feedback to support product improvements. Collaborate with Product Managers, designers, and developers to define and refine features. Translate insights into actionablerecommendations for product enhancements. Support backlog refinement by providing evidence-based priorities and acceptance criteria. Ensure solutions align with user needs, business objectives, and technical constraints. Assist in More ❯
bradford, yorkshire and the humber, united kingdom
Mastek
and organizational goals. Responsibilities: Analyze user behavior, data, and feedback to support product improvements. Collaborate with Product Managers, designers, and developers to define and refine features. Translate insights into actionablerecommendations for product enhancements. Support backlog refinement by providing evidence-based priorities and acceptance criteria. Ensure solutions align with user needs, business objectives, and technical constraints. Assist in More ❯
driving data insights and enabling evidence-based decision making across our organization. Utilize advanced SQL, Metabase, and Redshift to extract, transform, and analyze data from various sources to uncover actionable insights and drive business growth. Collaborate with cross-functional teams, including product managers and squads, to understand their reporting and analytical needs and provide them with the necessary support. … for optimization. Utilize AB test evaluations to drive feature improvements and enhance the overall customer experience. Develop and maintain dashboards and reports to track key performance indicators and provide actionablerecommendations to stakeholders. Stay up-to-date with industry trends and best practices in product analytics, continuously enhancing your skills and knowledge. Provide analytics to optimise general operations … visualization tools such as Metabase/Tableau etc Familiarity with Redshift or other similar data warehousing technologies. Excellent problem-solving skills and the ability to translate complex data into actionable insights. Strong communication and collaboration skills, with the ability to effectively present findings to both technical and non-technical stakeholders. Experience of A/B testing, experience in running More ❯
london, south east england, united kingdom Hybrid / WFH Options
1st Formations
obsessed, we’re on a mission to redefine how modern Job Summary We’re seeking a Senior Analytics Engineer to transform how we leverage data, automate reporting, and unlock actionable insights to drive our business forward. In this role, you’ll work closely with commercial, product, and leadership teams to turn raw data into strategic answers - helping us understand … and the “why” behind our numbers. Integrate new data sources (e.g., Stripe, CRM platforms) into our data warehouse and analytics stack. Present findings through clear charts, written commentary, and actionablerecommendations for both technical and non-technical audiences. Partner with stakeholders across commercial, product, and finance teams to answer business-critical questions and enable data-driven decision making. … Analytical mindset with a passion for asking “why” - not just reporting numbers but digging into causes and business impact. Strong communication skills, able to translate complex data into clear, actionable insights for a wide range of stakeholders. Experience integrating and working with data from external sources and APIs (e.g., Stripe, CRM systems). Self-starter with a sense of More ❯
slough, south east england, united kingdom Hybrid / WFH Options
1st Formations
obsessed, we’re on a mission to redefine how modern Job Summary We’re seeking a Senior Analytics Engineer to transform how we leverage data, automate reporting, and unlock actionable insights to drive our business forward. In this role, you’ll work closely with commercial, product, and leadership teams to turn raw data into strategic answers - helping us understand … and the “why” behind our numbers. Integrate new data sources (e.g., Stripe, CRM platforms) into our data warehouse and analytics stack. Present findings through clear charts, written commentary, and actionablerecommendations for both technical and non-technical audiences. Partner with stakeholders across commercial, product, and finance teams to answer business-critical questions and enable data-driven decision making. … Analytical mindset with a passion for asking “why” - not just reporting numbers but digging into causes and business impact. Strong communication skills, able to translate complex data into clear, actionable insights for a wide range of stakeholders. Experience integrating and working with data from external sources and APIs (e.g., Stripe, CRM systems). Self-starter with a sense of More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
1st Formations
obsessed, we’re on a mission to redefine how modern Job Summary We’re seeking a Senior Analytics Engineer to transform how we leverage data, automate reporting, and unlock actionable insights to drive our business forward. In this role, you’ll work closely with commercial, product, and leadership teams to turn raw data into strategic answers - helping us understand … and the “why” behind our numbers. Integrate new data sources (e.g., Stripe, CRM platforms) into our data warehouse and analytics stack. Present findings through clear charts, written commentary, and actionablerecommendations for both technical and non-technical audiences. Partner with stakeholders across commercial, product, and finance teams to answer business-critical questions and enable data-driven decision making. … Analytical mindset with a passion for asking “why” - not just reporting numbers but digging into causes and business impact. Strong communication skills, able to translate complex data into clear, actionable insights for a wide range of stakeholders. Experience integrating and working with data from external sources and APIs (e.g., Stripe, CRM systems). Self-starter with a sense of More ❯
Wolverhampton, West Midlands (County), United Kingdom Hybrid / WFH Options
SF Recruitment
Salary: Up to £50,000 Type: Permanent SF Technology is recruiting exclusively for a leading distribution business for a Senior Insight Analyst. This is a business-critical role, providing actionable insights across multiple functions in a data-rich environment. Main Responsibilities Deliver proactive business insights across finance, operations, sales, and warehouse functions. Analyse inventory, stock health, margin, and pricing … accurate and insightful reporting. Work hands-on with SQL, Power BI, Excel, and the Fabric data warehouse to extract, manipulate, and visualise complex datasets. Translate complex data into clear, actionablerecommendations for senior stakeholders. Drive improvements in data literacy and business understanding across the company. Candidate Requirements Proven experience in distribution, wholesale, or inventory-heavy environments. Strong understanding More ❯
requests Perform SQL data mining and data manipulation Support business forecasting and modelling initiatives Marketing Support: Prepare contact lists for SMS and email campaigns Analyse campaign performance and provide actionablerecommendations Site Support: Conduct site location analysis and customer heat mapping Develop location leaderboards Perform ad-hoc potential site analysis Key Skills: Advanced Excel skills Strong numerical and More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Method Resourcing
Business Intelligence Developer (Power BI Specialist) Hybrid - Bristol/Remote flexibility £45,000 - £55,000 Are you a data storyteller who thrives on turning numbers into actionable insight? Do you want to work in a role where your ideas directly shape client outcomes and future growth? We're looking for a Business Intelligence Developer with strong expertise in Microsoft … business impact Collaborating with clients to understand needs and design tailored solutions Using SQL (and ideally Python/R) to extract, transform and analyse data Translating analytical outputs into actionablerecommendations Contributing ideas for new approaches, tools, and methodologies to improve client outcomes Mentoring junior team members and supporting their growth What we're looking for Proven experience More ❯
expertise in fraud and large-scale data analysis to investigate suspicious behavior and provide insights that lead to immediate real-world impact. You will underline the value of your recommendations by leveraging your deep experience with operational measures within industry and your ability to quickly translate customers’ fraud KPIs into opportunities. You’ll leverage a real-time platform analyzing … to-head against some of the most motivated attackers in the world to protect billions in revenue. Responsibilities: Fraud Investigation: Review complex fraud cases to uncover trends and provide actionablerecommendations that help customers reduce risk and build trust. Data Analysis: Apply SQL and Python to analyse customer data, improve fraud detection accuracy, and minimise false positives. Deliver More ❯
expertise in fraud and large-scale data analysis to investigate suspicious behavior and provide insights that lead to immediate real-world impact. You will underline the value of your recommendations by leveraging your deep experience with operational measures within industry and your ability to quickly translate customers’ fraud KPIs into opportunities. You’ll leverage a real-time platform analyzing … to-head against some of the most motivated attackers in the world to protect billions in revenue. Responsibilities: Fraud Investigation: Review complex fraud cases to uncover trends and provide actionablerecommendations that help customers reduce risk and build trust. Data Analysis: Apply SQL and Python to analyse customer data, improve fraud detection accuracy, and minimise false positives. Deliver More ❯
london (city of london), south east england, united kingdom
LexisNexis Risk Solutions
expertise in fraud and large-scale data analysis to investigate suspicious behavior and provide insights that lead to immediate real-world impact. You will underline the value of your recommendations by leveraging your deep experience with operational measures within industry and your ability to quickly translate customers’ fraud KPIs into opportunities. You’ll leverage a real-time platform analyzing … to-head against some of the most motivated attackers in the world to protect billions in revenue. Responsibilities: Fraud Investigation: Review complex fraud cases to uncover trends and provide actionablerecommendations that help customers reduce risk and build trust. Data Analysis: Apply SQL and Python to analyse customer data, improve fraud detection accuracy, and minimise false positives. Deliver More ❯
Nottingham, Nottinghamshire, England, United Kingdom
Salt Search
You will conduct assurance activities to assess control design, performance, and compliance with industry standards and regulatory requirements. Your role will involve identifying control gaps, documenting findings, and providing recommendations for improvements to mitigate risks. You will be required to leverage data-driven testing techniques and follow a defined testing methodology, collaborating with stakeholders to ensure that controls are … failures as part of the control testing process. Ensure the accuracy and timely completion of control testing, providing peer review where necessary. Document findings, including root cause analysis and actionablerecommendations for remediation. Function as the primary liaison with business stakeholders, delivering clear progress updates and results. Contribute lessons learned by integrating stakeholder feedback to continuously improve the More ❯
advanced personalisation strategies. Key Responsibilities Build, segment, and optimise audiences for multi-channel campaigns (email, app, web, push, paid social, personalisation). Analyse campaign performance, measure ROI, and provide actionable recommendations. Develop dashboards and reporting in Power BI to track KPIs and performance trends. Partner with the operations team to ensure smooth end-to-end campaign delivery. Contribute to More ❯
watford, hertfordshire, east anglia, united kingdom
Harnham
advanced personalisation strategies. Key Responsibilities Build, segment, and optimise audiences for multi-channel campaigns (email, app, web, push, paid social, personalisation). Analyse campaign performance, measure ROI, and provide actionable recommendations. Develop dashboards and reporting in Power BI to track KPIs and performance trends. Partner with the operations team to ensure smooth end-to-end campaign delivery. Contribute to More ❯
advanced personalisation strategies. Key Responsibilities Build, segment, and optimise audiences for multi-channel campaigns (email, app, web, push, paid social, personalisation). Analyse campaign performance, measure ROI, and provide actionable recommendations. Develop dashboards and reporting in Power BI to track KPIs and performance trends. Partner with the operations team to ensure smooth end-to-end campaign delivery. Contribute to More ❯
advanced personalisation strategies. Key Responsibilities Build, segment, and optimise audiences for multi-channel campaigns (email, app, web, push, paid social, personalisation). Analyse campaign performance, measure ROI, and provide actionable recommendations. Develop dashboards and reporting in Power BI to track KPIs and performance trends. Partner with the operations team to ensure smooth end-to-end campaign delivery. Contribute to More ❯
Chester, Cheshire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
and Eligibility : Use data-driven insights and portfolio performance analysis to shape affordability strategies aligned with stakeholder goals. Deliver Analytical Excellence : Apply segmentation, modelling, and analytical tools to generate actionable recommendations. Collaborate Across Teams : Work with internal and external stakeholders to deliver joined-up solutions that support our strategic goals. Drive Innovation and Learning : Contribute to a culture of More ❯
Halifax, Yorkshire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
and Eligibility : Use data-driven insights and portfolio performance analysis to shape affordability strategies aligned with stakeholder goals. Deliver Analytical Excellence : Apply segmentation, modelling, and analytical tools to generate actionable recommendations. Collaborate Across Teams : Work with internal and external stakeholders to deliver joined-up solutions that support our strategic goals. Drive Innovation and Learning : Contribute to a culture of More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
and Eligibility : Use data-driven insights and portfolio performance analysis to shape affordability strategies aligned with stakeholder goals. Deliver Analytical Excellence : Apply segmentation, modelling, and analytical tools to generate actionable recommendations. Collaborate Across Teams : Work with internal and external stakeholders to deliver joined-up solutions that support our strategic goals. Drive Innovation and Learning : Contribute to a culture of More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
and Eligibility : Use data-driven insights and portfolio performance analysis to shape affordability strategies aligned with stakeholder goals. Deliver Analytical Excellence : Apply segmentation, modelling, and analytical tools to generate actionable recommendations. Collaborate Across Teams : Work with internal and external stakeholders to deliver joined-up solutions that support our strategic goals. Drive Innovation and Learning : Contribute to a culture of More ❯
in this integrated offering and bring extensive capabilities to the marketplace. Software development optimisation: We assess a company's software development organisation for capacity, talent, and process, and provide actionablerecommendations to improve productivity, timeliness, predictability, quality, and overall alignment with the corporate strategy. This assessment is conducted through site visits, interviews, reviewing data, hands-on evaluation, primary … platforming initiative or a major transformational effort, such as a substantial acquisition or a SaaS transformation. Product strategy and roadmap: We examine a company's product roadmap and provide recommendations for improvement in product strategy and road map based on market and research, team capabilities, development cost and risk, and technology underpinnings. This type of engagement typically includes primary … the engagement Executing qualitative and quantitative reviews (e.g., R&D Spend analysis, feature functionality benchmarking, competitor studies, organisational capabilities, technology capabilities) to support the formulation and validation of strategic recommendations Conducting in-depth interviews with key organisational stakeholders, industry experts and customers Performing secondary research using a variety of sources (e.g., analyst reports, market research reports, news articles) Analysing More ❯
be picking up warm client relationships and supporting with data storytelling. THE ROLE You'll provide insight into the Digital performance for brands; monitoring, reporting and dashboarding and providing actionablerecommendations for longer-term strategy. You also scope and design AB tests and define KPIs, delivering regular updates to clients. SKILLS + EXPERIENCE Must haves: Web or Digital More ❯