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with detailed technical documentation Thorough knowledge of current IT technology including (but not limited to): * Microsoft Windows Server 2019 -2025 * Microsoft desktop OS Windows 10 and 11 Professional * MacOS, Apple IOS, Android (Desirable) * MS Active Directory * DNS, DHCP and network services * Microsoft Exchange 2010 -2019 * Office 365/Azure/Entra/Hybrid including Defender, Intune and security policies * Server More ❯

supporting firewalls Extensive knowledge and troubleshooting experience of enterprise networks, VLANs, routing, switching and IP addressing. Understanding of virtualization Solid understanding of LAN/WAN technologies Experience of managing Apple devices in the Enterprise Desirable Experience of JAMF MDM Cisco Meraki Experience Azure Infrastructure experience VOIP/Telephony solutions Experience of managing educational web content filtering solutions Please be aware More ❯

supporting firewalls Extensive knowledge and troubleshooting experience of enterprise networks, VLANs, routing, switching and IP addressing. Understanding of virtualization Solid understanding of LAN/WAN technologies Experience of managing Apple devices in the Enterprise Desirable Experience of JAMF MDM Cisco Meraki Experience Azure Infrastructure experience VOIP/Telephony solutions Experience of managing educational web content filtering solutions Please be aware More ❯

Strong experience in Office 365, Windows Server, Azure, and core infrastructure (AD, DHCP, DNS) Knowledge of ITIL-based service management processes Experience with device management (JAMF, MDM, Intune) and Apple technologies Excellent problem-solving, organisational, and communication skills Ability to work independently and collaboratively within a team Awareness of cybersecurity best practices, MFA, and phishing prevention Familiarity with network troubleshooting More ❯

Prem) and Microsoft 365 (Exchange Online, Teams/SharePoint Admin Centre). Intune Management : Experience using Microsoft Intune for Device enrolment, App deployment and Device configuration AND/OR: Apple Device Management : Experience with Jamf Pro and/or Jamf School, including managing Smart and Static Groups, deploying apps, renewing DEP, VPP, and APNS certificates. Familiarity with policies and configuration More ❯

Prem) and Microsoft 365 (Exchange Online, Teams/SharePoint Admin Centre). Intune Management : Experience using Microsoft Intune for Device enrolment, App deployment and Device configuration AND/OR: Apple Device Management : Experience with Jamf Pro and/or Jamf School, including managing Smart and Static Groups, deploying apps, renewing DEP, VPP, and APNS certificates. Familiarity with policies and configuration More ❯

of the following as possible: Active Directory, Windows Server 2012+ Windows 10+, Microsoft Office Microsoft 365 Administration Networking fundamentals (DNS, DHCP, Email) VoIP systems MS Teams and SharePoint Online Apple products A starting salary in the region of £25000 to £27000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate More ❯

Fi) Excellent troubleshooting skills and a methodical, customer-focused approach Able to work both independently and as part of a fast-moving, collaborative team Relevant certifications (CompTIA, Microsoft, or Apple) are a plus Why Join Us? Work with a variety of clients and technologies—no two days are the same Friendly, knowledgeable team with a culture of learning and growth More ❯

expertise and delivery in cross-functional teams. Strong technical expertise in Microsoft 365 services, including Teams, SharePoint, OneDrive, and Exchange Online. Practical experience with EUC Hardware (Dell, Lenovo, HP, Apple) Experience of identity and access management (Active Directory, Azure Entra, Conditional Access, MFA, GPO, SSO) Knowledgeable in asserting and maintaining endpoint compliance. Experience of working in an Agile environment and More ❯

Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and WiFi. Experienced in installing, updating, and troubleshooting all supported versions of Microsoft Windows OS. Competent in deployment, updating More ❯

SharePoint Online administration Network infrastructure (DNS, DHCP, routing, switching) Firewall configuration (Meraki/Draytek/Sophos) MS Teams and cloud-based managed services. PowerShell scripting and automation, VoIP technologies, Apple macOS and iOS support Does this sound like your next move? Working with Certain Advantage We go the extra mile to connect top talent with outstanding opportunities. Whether youre looking More ❯

accuracy, and communication skills. * Understanding of SLAs and prioritization to ensure tickets are handled efficiently. * Attention to detail and adherence to IT processes. Desirable Skills and Knowledge: * Knowledge of Apple macOS and Linux systems * SQL/MySQL experience * Scripting or automation experience * ITIL Foundation certification or equivalent experience Full job spec will be given on application WA Consultants is an More ❯

independently with minimal intervention from seniorteam members. Build strong working relationships with colleagues and communicateeffectively. Demonstrate a willingness to learn new skills. Technical Support & Systems Management Confidently support Windows, Apple and Android devices. Support retail store devices such as Tablets, PED, Tills, Label Printers etc. Demonstrate confidence in managing basic Windows Server administration. Possess a strong understanding of networking fundamentals More ❯

minimal intervention from senior team members. Build strong working relationships with colleagues and communicate effectively. Demonstrate a willingness to learn new skills Technical Support & Systems Management Confidently support Windows, Apple and Android devices. Support retail store devices such as Tablets, PED, Tills, Label Printers etc. Demonstrate confidence in managing basic Windows Server administration. Possess a strong understanding of networking fundamentals More ❯

Intune and Active Directory Entra ID experience advantageous but not essential Proactive approach with strong troubleshooting skills Excellent customer service mindset, treating internal teams as customers MSP experience advantageous Apple and Mac support is a bonus but not essential This is a great opportunity to join an established IT team where you’ll be challenged and supported, with the chance More ❯

apply . Technical Skills & Experience Desktop & Mobile Support: Windows 10/11 desktop and laptop support (HP, Dell, Lenovo) macOS support (MacBook and desktop) Office 365 and Microsoft Teams Apple and Android mobile devices Wireless connectivity and fault diagnostics Walk-up Tech Bar and floor-walking support System Administration: OS navigation, desktop shortcuts, printer setup, and network mapping Laptop/ More ❯

but you will also be involved with supporting and implementing many other technologies such as Active Directory, Windows Server, Hyper-V, Networking, Firewalls, Managed Wi-Fi, VoIP, Windows 11, Apple OS and more. The role is customer facing, both over the phone and in person. You will be primarily office based in Bournemouth with site visits to clients when required. More ❯

monitoring platform. Report on compliance with required policy, and remediation efforts where applicable. MDM/Intune/Autopilot/Endpoint Management Support the current MDM stack, including Microsoft Intune, Apple Business Manager, and MaaS360 (legacy). Support device endpoints using Manage Engine Endpoint & Applications Manager. Maintain patching schedules and configuration for various devices via policy, and daily checks. Ensure daily More ❯

and customer service skills. Desirable: ITIL Foundation (V3 or experience in ITSM structures). Microsoft Azure Fundamentals or equivalent certification. MCP, CCNA, or other relevant technical certifications. Experience with Apple, Citrix, or printer management. We're proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government's scheme. This reflects our ongoing More ❯

independently and use good judgement when others should be involved. ITIL Foundation Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf Apple Device Management Windows 10/11 Active Directory/Group Policy Microsoft Office 365 Windows Deployment Service Knowledge of Industry leading switches and wireless networks, including Fibre. Laptop and Desktop More ❯

independently and use good judgement when others should be involved. ITIL Foundation – Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf – Apple Device Management Windows 10/11 Active Directory/Group Policy Microsoft Office 365 Windows Deployment Service Knowledge of Industry leading switches and wireless networks, including Fibre. Laptop and Desktop More ❯

Basic scripting abilities, particularly with PowerShell or batch files. Experience configuring and troubleshooting firewalls, ADSL routers, and VPN clients. Completion of at least one Microsoft certification exam. Familiarity with Apple Mac systems. Knowledge of virtualization platforms such as Hyper-V or VMware. Experience in building and setting up Windows Servers. More ❯

Basic scripting abilities, particularly with PowerShell or batch files. Experience configuring and troubleshooting firewalls, ADSL routers, and VPN clients. Completion of at least one Microsoft certification exam. Familiarity with Apple Mac systems. Knowledge of virtualization platforms such as Hyper-V or VMware. Experience in building and setting up Windows Servers. More ❯

Basic scripting abilities, particularly with PowerShell or batch files. Experience configuring and troubleshooting firewalls, ADSL routers, and VPN clients. Completion of at least one Microsoft certification exam. Familiarity with Apple Mac systems. Knowledge of virtualization platforms such as Hyper-V or VMware. Experience in building and setting up Windows Servers. More ❯

Directory Solid troubleshooting skills with a customer-first mindset Familiarity with PowerShell scripting for automation is a plus Knowledge of VPN software SecurEnvoy, and Citrix is desirable Knowledge of Apple Mac devices (Configuring and setting up ) is a must . Strong communication and teamwork skills Experience in Networking, DNS, DHCP, TCP/IP and Wi-Fi Exposure to ServiceNow, Jira More ❯