Halesowen, West Midlands, United Kingdom, West Midlands (County)
Hayley Dexis
HAYLEY DEXIS are looking for a Second Line ApplicationsSupport Analyst (Trainee) to join our well-established and expanding IT team based at our headquarters in Halesowen . Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation … employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the Second Line ApplicationsSupport Analyst (Trainee) At Hayley Dexis, our IT department is where problem-solving meets teamwork (and the occasional biscuit-fuelled debate). We’re looking for a … Trainee Second Line ApplicationsSupport Analyst who’s ready to step up from first line into the world of second line application support. This is your chance to build on your initial service desk experience and take on more complex challenges, working with our ERP system and business-critical applications that keep our company running. Your More ❯
an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid 2 Fixed Days Per Week £25,000 - £28,000 Dependent on Experience Full Time - Permanent 25 days holiday plus bank holidays and other benefits 37.5 … technical and non-technical users + Analytical thinking and attention to detail + Experience in working to deadlines and prioritizing competing workloads. + Proficient in the use of Microsoft Applications, Services and Android + Ability to work independently and as part of a team. + Demonstrable planning and organisational skills + Willingness to conduct ad-hoc or exploratory testing … , 2nd Tier Support. SaaS Support, Android Support, Windows Support, Desktop Support, Junior IT Support, IT Graduate, Microsoft ApplicationsSupport, Tech Support, Customer Support. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, ApplicationsSheffield (S8)/Hybrid 2 Fixed Days … communicate effectively with technical and non-technical users+ Analytical thinking and attention to detail+ Experience in working to deadlines and prioritizing competing workloads.+ Proficient in the use of Microsoft Applications, Services and Android+ Ability to work independently and as part of a team.+ Demonstrable planning and organisational skills+ Willingness to conduct ad-hoc or exploratory testing+ Self-motivated and … , 2nd Tier Support. SaaS Support, Android Support, Windows Support, Desktop Support, Junior IT Support, IT Graduate, Microsoft ApplicationsSupport, Tech Support, Customer Support.Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your More ❯
North Cumbria Integrated Care NHS Foundation Trust
Job summary INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY ApplicationsSupport Analyst Band 4 - 37.5 hours - Maglona house. As part of the Digital Healthcare team, Applications are responsible for the delivery and maintenance of corporate and clinical applications to support safe and effective patient care whilst delivering … We are looking for highly motivated problem solver who thrives under pressure and has a passion for customer service. You will provide second line support of clinical applications including, incident management, request fulfilment, problem management, monitoring, change & release management and decommissioning. The role is full time, permanent at 37.5 hours per week. The role offers hybrid working … Carlisle or Whitehaven. Applicants must be able to attend in person for interview if selected for second round. Main duties of the job Provide support for clinical applications, troubleshooting issues reported by users and fulfil requests Monitor applications proactively identify potential problems Liaise with third party suppliers to escalate and resolve issues and requests. Assist in More ❯
Mercedes-Benz Technology Centre, Morgan Drive, Brixworth, Northamptonshire, England
MERCEDES AMG HIGH PERFORMANCE POWERTRAINS LIMITED
improve systems and procedures to reduce complexity and improve reliability Maintain the HPP infrastructure landscape to ensure system availability Deliver system changes, improving security and system capabilities to support the delivery of excellent IT services Training During this apprenticeship … you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the ApplicationsSupport Lead standard. The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeship-standards/applications-support-lead-v1 … LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ApplicationsSupport Lead and the oppertunity to become a permament member of staff at Mercedes AMG. Apprenticeship Standard Applicationssupport lead (level 4) Training Provider More ❯
Job Title : ApplicationSupport Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : 24,000 - 26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused ApplicationSupport Analyst to join our 1st Line Support team. You'll be the first point of contact … for our clients, resolving incidents, answering queries, and ensuring a high-quality support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line … information. Persistent - Stay committed until resolution is achieved. Team-Oriented - Collaborate effectively with colleagues. Professional - Represent the business knowledgeably at all times. Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to More ❯
Job Title : ApplicationSupport Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : £24,000 - £26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused ApplicationSupport Analyst to join our 1st Line Support team. You'll be the first point of contact … for our clients, resolving incidents, answering queries, and ensuring a high-quality support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line … information. Persistent - Stay committed until resolution is achieved. Team-Oriented - Collaborate effectively with colleagues. Professional - Represent the business knowledgeably at all times. Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to More ❯
Milnthorpe, Cumbria, England, United Kingdom Hybrid / WFH Options
4s Dawn Clinical Software
ApplicationSupport Technician Milnthorpe, Cumbria£30,000 - £35,000 (depending on experience)Do you enjoy helping people and solving problems? Are you looking for a rewarding role where you can build new skills and make a real difference in healthcare Whether you’re just starting your career in technology or want to take your customer service experience in … safely monitor patients with long-term conditions. Our software is used every day by healthcare teams to improve patient safety. We’re now looking for a friendly, motivated ApplicationSupport Technician to join our team. About the role In this people-focused role, you’ll support our customers by helping them use our software confidently and … need to know. Why join us? - A supportive, friendly working environment with hybrid working (split between home and our Milnthorpe office)- Clear opportunities to grow your career, from applicationsupport into software development or project delivery- A chance to be part of a mission-led company improving patient safety around the worldPlease note, you’ll need to live More ❯
we’d love to hear from you. Job Summary: Are you ready to take the next step in your IT career? We’re looking for a driven and enthusiastic ApplicationsSupport Engineer to join our dynamic Professional Services team. In this hybrid role, you’ll support a range of critical applications and infrastructure—both … Midlands-based colleague with a passion for IT and a desire to grow their technical skills in a supportive, fast-moving environment. Whether you’re already in a support role or looking to move into a more IT-focused position, this role offers exposure to enterprise-grade systems and meaningful projects that make a real impact. Key Responsibilities … system upgrades, configurations, and maintenance to ensure optimal performance and reliability. Collaborate with service delivery and project teams to support deployments, testing, and integrations. Proactively monitor applications and infrastructure to identify potential issues before they impact users. Maintain accurate documentation of systems, configurations, and troubleshooting steps. Manage workload independently, while contributing to team objectives and shared More ❯
we’d love to hear from you. Job Summary: Are you ready to take the next step in your IT career? We’re looking for a driven and enthusiastic ApplicationsSupport Engineer to join our dynamic Professional Services team. In this hybrid role, you’ll support a range of critical applications and infrastructure—both … Midlands-based colleague with a passion for IT and a desire to grow their technical skills in a supportive, fast-moving environment. Whether you’re already in a support role or looking to move into a more IT-focused position, this role offers exposure to enterprise-grade systems and meaningful projects that make a real impact. Key Responsibilities … system upgrades, configurations, and maintenance to ensure optimal performance and reliability. Collaborate with service delivery and project teams to support deployments, testing, and integrations. Proactively monitor applications and infrastructure to identify potential issues before they impact users. Maintain accurate documentation of systems, configurations, and troubleshooting steps. Manage workload independently, while contributing to team objectives and shared More ❯
Guildford, Surrey, England, United Kingdom Hybrid / WFH Options
4Square Recruitment Ltd
IT Applications Specialist – Engineering Systems (CAD/PDM/PLM) Location: Guildford/Hybrid Salary: £45-60k + Benefits Security Clearance: Must be able to attain and hold National Security Vetting to SC level About the Role We’re looking for an IT Applications Specialist with strong experience managing Engineering and CAD applications to join the … efficient IT performance across the business. This role offers the scope to make meaningful change: modernising systems, streamlining processes, and driving automation and efficiency through innovation. Key Responsibilities ApplicationSupport & Monitoring Provide hands-on support for internal core applications — with a focus on SharePoint Online, CAD, PDM, and PLM . Configure monitoring tools, automate alerts … business and engineering requirements to design, plan, and deliver new solutions with vendors and end users. Implement new systems using structured change control and project management . Modernise existing applications to enhance performance, reliability, and efficiency. Server Updates & Patch Management Plan and execute server patching and update schedules (Windows/Linux). Apply critical security patches, firmware upgrades, and More ❯
ICT Application Service & Support Analyst L3 Role Summary Provide 2nd line ICT technical support across the organisation, ensuring the stability, availability and improvement of Windows-based systems and related applications. Manage incidents, implement changes, and maintain ICT assets to deliver reliable, secure services. Key Responsibilities Deliver 2nd line support professionally and in line with … releases within the change control framework. Manage escalated tickets through to resolution, keeping stakeholders informed. Deploy approved hardware and software securely and consistently. Support and maintain key applications; assist in incident/problem resolution per ITIL® processes. Share technical knowledge, maintain documentation and create Knowledge Articles for the Service Desk. Liaise with third parties and internal teams … to achieve timely issue resolution. Maintain accurate asset and configuration data. Participate in release testing, scheduling and communication. Provide flexible support during core hours and contribute to on-call or shift rotas as required. Additional Information Vetting: Must meet Local Force Management Vetting (MV) and possibly 'Security Check' (SC) levels. Mobility: May be required to work across Gloucestershire More ❯
Welwyn Garden City, Hertfordshire, England, United Kingdom
AWD online
Service Desk ApplicationSupport Analyst An excellent opportunity to join a progressive technology organisation providing specialist software solutions for the social housing sector. You’ll work on a busy helpdesk, supporting web-based business applications and developing your technical skills. If you’ve also worked in the following roles, we’d also like to hear from you … Benefits LOCATION: Welwyn Garden City, Hertfordshire (AL7) – 100% Office Based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk ApplicationSupport Analyst to join a friendly and experienced team providing first-class support to software users across the UK and Ireland. As a Service Desk ApplicationSupport Analyst you’ll help customers with a wide range of technical queries, ensuring business-critical systems run smoothly while maintaining excellent customer service standards. The Service Desk ApplicationSupport Analyst role offers variety and challenge, supporting web-based applications across modules such as Rents, Repairs, Finance, and Case Management. You’ll be working within a fast More ❯
Bury St. Edmunds, Suffolk, England, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment
Job Title : ERP Software Support Analyst. Location : Bury St Edmunds. Contract : Permanent. Are you passionate about IT and enjoy helping people solve technical problems? We're looking for a software support analyst to join our clients ERP support team, based in Bury St Edmunds. This is a fantastic opportunity to join a supportive, forward … thinking business where you'll be the first point of contact for their customers IT queries. Working within a team of Support Analysts you will ideally have a lean/preference supporting the financial modules, so prior experience supporting financial application related to purchase ledger or accounts is preferable, The role comes with the option to work onsite … of contact for customer support needs. Diagnose and resolves line support issues across the companies ERP software with a lean-to finance/financial applicationsupport Deliver excellent customer service, including the ability to speak comfortably on the phone to a range of customers. A focus on the support queries related to More ❯
Slough, Berkshire, South East, United Kingdom Hybrid / WFH Options
Kudos Partners
role in supporting high-profile web and mobile app lications (including BigCommerce) Exposure to Azure, APIs, D365, and cutting-edge digital solutions Were seeking an experienced App lications Support Analyst/Developer to join our growing FinTech team. This business-critical role will lead the support for a new digital platform, ensuring smooth operation and exceptional … service for internal stakeholders. Key Responsibilities: Deliver 2nd and 3rd line support for digital app lications , resolving issues within SLAs Minimise downtime and drive continuous improvement across web/mobile platforms Collaborate with test and development teams to support production and project environments Contribute to IT strategy, roadmaps, and solution design discussions What Youll Bring: Essential … experience supporting digital/web/mobile app lications Strong SQL and Azure KQL skills Linux scripting expertise Experience managing IIS-hosted digital solutions Highly Desirable: BigCommerce website support Redis platform experience Microsoft Dynamics 365 API support and monitoring tools (e.g., SolarWinds, Azure App Insights) Azure Data Factory or SSIS This role offers variety, autonomy, and More ❯
Slough, Berkshire, South East, United Kingdom Hybrid / WFH Options
Kudos Partners
role in supporting high-profile web and mobile app lications (including BigCommerce) Exposure to Azure, APIs, D365, and cutting-edge digital solutions Were seeking an experienced App lications Support Analyst/Developer to join our growing FinTech team. This business-critical role will lead the support for a new digital platform, ensuring smooth operation and exceptional … service for internal stakeholders. Key Responsibilities: Deliver 2nd and 3rd line support for digital app lications , resolving issues within SLAs Minimise downtime and drive continuous improvement across web/mobile platforms Collaborate with test and development teams to support production and project environments Contribute to IT strategy, roadmaps, and solution design discussions What Youll Bring: Essential … experience supporting digital/web/mobile app lications Strong SQL and Azure KQL skills Linux scripting expertise Experience managing IIS-hosted digital solutions Highly Desirable: BigCommerce website support Redis platform experience Microsoft Dynamics 365 API support and monitoring tools (e.g., SolarWinds, Azure App Insights) Azure Data Factory or SSIS This role offers variety, autonomy, and More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Ltd
Legal IT ApplicationSupport Analyst, M365, Visual Files, Practice Management, Manchester, Mainly Remote ApplicationSupport Analyst required to work for a law firm based in Manchester. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT ApplicationSupport Analyst with experience … There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required: Microsoft 365: Maintain and support the firms SharePoint intranet; Continued development of the firms Client Portals solution built on SharePoint and Aderant Drive Visual Files: Oversee the configuration, maintenance, and development of Visual Files … case management system; Maintain and support SQL Server databases underpinning core business applications. Reporting: Write, maintain, and optimise SQL queries and reports. Artificial intelligence: Developing capabilities utilising the firms chosen Generative AI platform. This is a fantastic opportunity to join a forward-thinking team. Salary dependent on experience. Apply now More ❯
Harrogate, North Yorkshire, England, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Ltd
Legal IT ApplicationSupport Analyst, M365, Visual Files, Practice Management, Leeds, Mainly Remote ApplicationSupport Analyst required to work for a law firm based near Leeds, West Yorkshire. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT ApplicationSupport Analyst … There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required: Microsoft 365: Maintain and support the firms SharePoint intranet; Continued development of the firms Client Portals solution built on SharePoint and Aderant Drive Visual Files: Oversee the configuration, maintenance, and development of Visual Files … case management system; Maintain and support SQL Server databases underpinning core business applications. Reporting: Write, maintain, and optimise SQL queries and reports. Artificial intelligence: Developing capabilities utilising the firms chosen Generative AI platform. This is a fantastic opportunity to join a forward-thinking team. Salary dependent on experience. Apply now More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Ltd
Legal IT ApplicationSupport Analyst, M365, Visual Files, Practice Management, London, Mainly Remote ApplicationSupport Analyst required to work for a law firm based in Central London. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT ApplicationSupport Analyst with … There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required: Microsoft 365: Maintain and support the firms SharePoint intranet; Continued development of the firms Client Portals solution built on SharePoint and Aderant Drive Visual Files: Oversee the configuration, maintenance, and development of Visual Files … case management system; Maintain and support SQL Server databases underpinning core business applications. Reporting: Write, maintain, and optimise SQL queries and reports. Artificial intelligence: Developing capabilities utilising the firms chosen Generative AI platform. This is a fantastic opportunity to join a forward-thinking team. Salary dependent on experience. Apply now More ❯
Gerrards Cross, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
ApplicationSupport Specialist * Exciting opportunity for an ApplicationSupport Specialist to join a growing HealthTech company working at the forefront of clinical intelligence and patient care technology. * Full-time, permanent position based in London with hybrid working, offering up to £40,000 depending on experience. * Immediate start available - ideal for candidates with strong SQL, applicationsupport … technical support role involves providing exceptional enterprise-level support and ensuring high-quality customer experience. You'll work closely with customers to deliver and customise applications, resolve technical issues, and contribute to software quality through testing and feedback. Key responsibilities include: * Taking incoming support calls and providing timely, effective assistance * Monitoring and managing … send your CV directly to . By applying, you consent to your application being processed and submitted for this vacancy only. KEY SKILLS - Technical Support, SQL, ApplicationSupport, Windows, Databases, Jira, Remote Access, Healthcare Technology, Clinical Intelligence, HealthTech More ❯
NAV, or ERP, either working in an IT support role or as a Superuser for a system. We are looking for a proactive and detail-oriented ApplicationSupport Analyst to join our team. This role plays a key part in maintaining the smooth operation of Applications across our group of businesses, supporting system integrations, managing … our applications is beneficial (e.g., Microsoft 365/SharePoint, FileMaker, ERP systems such as Business Central), we also welcome strong problem-solvers with a genuine interest in applicationsupport who are eager to learn. Comprehensive onboarding and ongoing training will be provided. This position is based on-site at our Head Office in Poole, Dorset. The role … time management and prioritisation in a ticket-driven environment. Desirable Experience in an ERP Support role (preferable Business Central/NAV) Hands-on experience with other applicationsupport e.g. Microsoft 365/SharePoint administration, FileMaker Familiarity with support/ticketing systems (e.g. HaloITSM, Zendesk). Attributes Required Curious, inquisitive and systems-literate. Solution-focused More ❯
peterborough, east anglia, united kingdom Hybrid / WFH Options
Epicor
The Manager, Customer Support is responsible for managing a support team that provides application software support to Epicor's ERP software customers. In addition to operational responsibilities, this … role works closely with Epicor's Sales, Professional Services, Product Development and other Support teams to ensure overall customer satisfaction. Duties & Responsibilities Leads a team of applicationsupport specialists to provide appropriate and timely solutions to customers using Epicor's BisTrack ERP software and related applications Diagnoses issues, identifies root causes and implements solutions. Works … with other Support leaders to resolve complex issues. Ensures company policies and best practices are applied while providing support to customers. Monitors team performance against KPIs. Ensures the team is properly trained in company products and tools, and continuously learning about new technology. Serves as a resource for solutions to complex issues. Collaborates and leads team More ❯
ApplicationSupport Engineer (SQL) - Edinburgh/Glasgow Hybrid - 30K + 10% Bonus + On Call Applicants will need to demonstrate proven hands-on skills with SQL Rotational shifts (as it stands, will change once 24/7 support model comes in): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm … re settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an ApplicationSupport Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven ApplicationSupport … development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across ApplicationSupport Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Lorien
ApplicationSupport Engineer (SQL) - Edinburgh/Glasgow Hybrid - 30K + 10% Bonus + On Call *** Applicants will need to demonstrate proven hands-on skills with SQL *** Rotational shifts (as it stands, will change once 24/7 support model comes in): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm … re settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an ApplicationSupport Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven ApplicationSupport … development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across ApplicationSupport Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to More ❯
Glasgow, Stockbridge, City of Edinburgh, United Kingdom Hybrid / WFH Options
Lorien
ApplicationSupport Engineer (SQL) - Edinburgh/Glasgow Hybrid - 30K + 10% Bonus + On Call *** Applicants will need to demonstrate proven hands-on skills with SQL *** Rotational shifts (as it stands, will change once 24/7 support model comes in): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm … re settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an ApplicationSupport Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven ApplicationSupport … development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across ApplicationSupport Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to More ❯