Junior IT Service Delivery Analyst
- Hiring Organisation
- Franklin Fitch
- Location
- Reading, Berkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £35,000 per annum
processes and documentation remain accurate and up to date. This is an excellent opportunity for someone with experience in IT service support or service management who enjoys working with data, reporting, and process improvement, while developing their career within Service Delivery. Key Responsibilities Service Reporting & Performance Analysis Produce regular … trackers with accurate, current data Analyse trends, recurring issues, and service performance metrics Support preparation for client service review meetings and governance reporting Lifecycle & Asset Tracking Maintain lifecycle registers covering hardware, software, warranties, and renewals Track end-of-life and end-of-support milestones Proactively flag upcoming lifecycle events ...