IT Onsite Support Engineer
- Location
- Greater London, England, United Kingdom
install equipment.Handle service requests and incidents through various channels, such as Zoom and email.Deliver remote technical assistance and apply ITSM, issue tracking, and asset management tools efficiently.Develop and detail technical processes and procedures to support continuous improvement.What We're Looking ForStrong emphasis on delivering excellent customer experience … understanding of Windows and Microsoft technologies, including Active Directory and advanced user account administration.Strong working knowledge of Microsoft Intune and Microsoft Azure, including endpoint management, identity, access, and cloud-based IT services.Experience with remote technical assistance tools, video conferencing, and meeting room AV systems.Experience with ITSM, issue tracking ...