SCCM, PowerShell, Backups, Hyper-V, VMWare and Failover Clustering Desirable Skills/Knowledge Knowledge of Aruba Central Knowledge of Sophos Firewalls Knowledge of the Autotask and Datto stack What we will do for you: Opportunity to develop and improve your skills within a growing company Provide you with ongoing more »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Talent Finder
IP, DHCP, DNS) Hands-on experience with hardware installation and maintenance Excellent communication skills with a focus on customer service Advantageous Experience: Familiarity with AutoTaskPSA and RMM Systems Knowledge of ESET Products and Services Exposure to Cloud IP Phone Systems Experience with WatchGuard and Draytek What will your more »
Google products, networking including DHCP, DNS, IP and VLANs and networking hardware, switches, routers, etc; Experience using ticketing systems and knowledge of ServiceNow/Autotask Excellent problem-solving skills Personal skills & attributes must include Exceptional communication skills, the ability to build strong work relationships, Client-first ethic, ultra professional more »
1 JUPITER COURT, ORION BUSINESS PARK, NORTH SHIELDS, England
EASTQUAY IT LIMITED
techniques Monitor, investigate and resolve issues for both hardware and software Provide clear updates on progress to both the business and stakeholders Use our AutoTask ticketing system to work on and resolve support tickets Managing and recording all work though our ticketing System Create and maintain client and support more »
effectively at a technical and non-technical level Troubleshoot a variety of issues, either by applying knowledge you have gained or researching fixes. Use Autotask to log, monitor and pick up tickets. Manage ticket queues to ensure SLA’s are met. Proactively check monitoring alerts, diagnose faults, and raise more »
team Willingness to learn Experience in a 1st line IT support or service desk role required Experience using Microsoft 365 software desirable Experience using Autotask desirable Certified in Microsoft 365 Fundamentals desirable Certified in Microsoft Azure Fundamentals desirable Disability Confident Transparity have a proactive attitude when it comes to more »
services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management, Service more »
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
Recruitment Revolution
deadlines + A collaborative mindset and the ability to work effectively in a team environment + Strong IT skills, familiarity with Business Management systems (Autotask), and proficiency in MS Office packages + Meticulous attention to detail, ensuring accuracy in all tasks + Hold a valid UK Driving License is more »
Chichester, West Sussex, South East, United Kingdom Hybrid / WFH Options
Zenzero Solutions
services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA's incident. Management, Service more »
structured way Numerate and literate Able to organise both internal engineers and external sub-contractors Proven skills with MS Excel Commercially aware Familiarity with Autotask would be advantageous but is not essential Strong personality, good communication skills Qualified with good GSCE grades Project Coordinator Responsibilities: Responsible for ensuring completion more »
Dursley, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Centric Talent
prioritise, plan and schedule complex tasks Strong interpersonal skills, a flexible approach and the ability to work well within and across teams Experience of AutoTask Software Excellent communication skills, both written and verbal Able to translate from business requirements into functional/technical document correctly and clearly Commercially focused more »
Berkshire) as well as a team of field engineers working out of London. About the role: Using PSA/RMM tools such as DattoAutotask, Datto RMM and IT Glue to provide high-quality technical support, which directly contributes to customer success Leading the integration of Autotask at more »
timely fashion. Providing proof of delivery to customers Develop and maintain long-term relationships with customer accounts Organising conference calls Management and understanding of Autotask tickets. Confidentially prioritising workloads. Liaising with other departments within the company to ensure a smooth sales flow. The above list is not exclusive or … role supporting multiple Sales People. Experience of managing accounts of high-profile clients. Knowledge and experience of CRM systems, specifically Salesforce. Experience of using Autotask and SAP Educated to Degree level or equivalent Administration/business administration certification (or similar) Technical/Vendor Qualifications Experience in problem solving and more »