At Affinity Water, we're looking for a highly skilled Application Specialist to join our Retail team as a Subject Matter Expert (SME) in our billing application and CRM systems. This is an exciting opportunity for someone who thrives on solving complex problems, improving critical business systems, and making a tangible difference in customer experience. You'll play a key … role in ensuring the smooth operation, integration, and evolution of our billing and customer platforms - particularly HiAffinity - as well as shaping how we manage data, automation, and system upgrades. About Us Affinity Water is the UKs largest water-only supplier, providing sustainable, high-quality water to 3.85million customers across the Southeast of England. We are on a mission to redefine … make better use of water and safeguard the local environment now and in the future. What you'll be doing: Act as the go-to expert for our HiAffinity billing system and CRM, advising on best practices, enhancements, and system risks. Lead on the design, implementation, testing, and ongoing improvement of key operational systems. Collaborate closely with Technology, Transformation, Customer More ❯
Hitchin, Hertfordshire, United Kingdom Hybrid / WFH Options
Modern Networks Ltd
Finance team - we are a small, multi-functional team that's worked hard to create a culture of continuous improvement. Whist the primary function of the role will be Billing and Collections, you will also be exposed to other areas of the deparment (specifically Accounts Payable) in order to encourage transfer of best practices accross the department. We work Mon … Order to Cash function & driving great business partnerships with our Commercial Teams. The main content of the job is delivering cash in from customers from all group companies through billing on company systems (we've been growing by acquisition, so there are multiple systems). We've recently merged tbe Billing and Credit Control teams, as collections are mainly dependent … on valid PO's, and billing as per agreed contract, so main activities will be resolving billing queries with customers and internal stakeholders (e.g. sales team); and discussing collection issues with customers, as required. What are we looking for? Previous experience in a similar role, ideally within a high volume, multi-entity environment. Excellent communication skills (both written and verbal More ❯
thurrock, east anglia, united kingdom Hybrid / WFH Options
DeepL GmbH
our customers can convert and scale with us, no matter their size. The teams in this track cover a mix of areas that are critical to scaling our business: billing and payments, identity and access management platform, conversion optimization, and features designed to help Enterprise customers. That includes things like Single-Sign-On, Role-Based Access Control, and supporting deployment More ❯
At Affinity Water, we're offering an exciting opportunity to grow into a Subject Matter Expert (SME) in our Billing and CRM systems, supporting millions of customers across the region. We're looking for a motivated, detail-oriented individual to join our team as a Junior Applications Specialist. In this role, you'll be immersed in learning the ins and … outs of our HiAffinity billing system and associated CRM tools, gaining experience in systems integration, process automation, and customer engagement. About Us Affinity Water is the UKs largest water-only supplier , providing sustainable, high-quality water to 3.85million customers across the Southeast of England. We are on a mission to redefine the way water companies connect with their customers and … communities, and to make better use of water and safeguard the local environment now and in the future. What you'll be doing: Learn how our billing and CRM systems support critical customer and operational processes, including billing cycles, debt management, and financial updates. Support system operations such as overnight batch processing, data reporting, and issue troubleshooting while building your More ❯
St. Albans, Hertfordshire, United Kingdom Hybrid / WFH Options
Red Door Recruitment
lead the resolution of utility invoice discrepancies and ensure the accuracy of utility data across systems. The role involves working closely with utility suppliers and internal teams to investigate billing issues, maintain strong supplier relationships, and ensure data integrity for accurate reporting and invoice approval. This role would suit a detail-oriented, tenacious individual with a strong track record of More ❯
Letchworth, Letchworth Garden City, Hertfordshire, United Kingdom
ZITKO Ltd
tracking to ensure profitability Reviewing financials, labour, and material usage to proactively address any project issues Overseeing project close-out, including completion of record drawings, handover documentation, and final billing Managing commissioning activities, including programming, testing, and client training Providing technical support to customers and internal teams What We're Looking For Proven experience managing complex security or technical projects More ❯
team attendance and flexibility to ensure cover at all times Promote a culture of accountability, development, and high performance Finance Ensure accurate and timely Management Information for audit and billing Support the identification of revenue opportunities through process improvements What Were Looking For Proven team leadership capability Logical and methodical approach to problem-solving Ability to work under pressure and More ❯
team attendance and flexibility to ensure cover at all times Promote a culture of accountability, development, and high performance Finance Ensure accurate and timely Management Information for audit and billing Support the identification of revenue opportunities through process improvements What We’re Looking For Proven team leadership capability Logical and methodical approach to problem-solving Ability to work under pressure More ❯
Hemel Hempstead, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Think Accountancy and Finance
culture, and genuine focus on employee wellbeing. They're looking for someone to join their Billings team, reporting into a supportive manager and taking ownership of their monthly customer billing cycles. The role: This isn't a standard transactional billing role. It's a data-driven, analytical position that plays a key part in making sure monthly charges for thousands … be: Managing monthly charges for over 3,500 customers Working with a large range of services and different charge types Processing and validating supplier data Ensuring accurate end-user billing Investigating and resolving complex billing issues Handling bulk data updates Maintaining consistent, careful data handling Recommending smarter ways of working and improving processes We'd love to hear from you More ❯
management platform and solutions provider. Our purpose is to support businesses with compliant and efficient solutions ranging from applicant tracking, supply chain management and screening, through to time management, billing and payroll, and a range of employment options, all on a global basis. To understand more about Giant Group and our services please browse our website at: www.giantgroup.com The impact More ❯
Develop into a Subject Matter Expert for issue resolution Maintain relationships with key global vendors, monitoring and driving performance Contribute to the financial controls and governance processes and track billing against budgets Form and maintain productive relationships with key business and function stakeholders Create and maintain project reporting, detailing progress against KPI metrics Track, manage and mitigate any risks and More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom
SCG Together
and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200 business customers, billing over £50,000 per month. Key Tasks: Support your customer base, managing and exceeding their expectations. Identify and create opportunities that benefit your customers Performing account reviews Ensure your customer … services. e.g. Mobiles, Connectivity, VoIP. ITaaS and Cyber Document and resolve faults, or hand over more complex issues to third line support and follow up when resolved Handle general billing queries Understand & pre-empt competitor threats Use company reporting mechanisms to prioritise your daily/weekly actions Handle customer feedback and complaints both on the phone and in writing Assist More ❯
customers in alternative services. e.g. Mobiles, Connectivity, VoIP. Document and resolve faults, or hand over more complex issues to third line support and follow up when resolved Handle general billing queries. Understand & pre-empt competitor risk Use company reporting mechanisms to prioritise your daily/weekly actions. Handle customer feedback and complaints both on the phone and in writing. Assist More ❯
customers in alternative services. e.g. Mobiles, Connectivity, VoIP. Document and resolve faults, or hand over more complex issues to third line support and follow up when resolved Handle general billing queries. Understand & pre-empt competitor risk Use company reporting mechanisms to prioritise your daily/weekly actions. Handle customer feedback and complaints both on the phone and in writing. Assist More ❯
customers in alternative services. e.g. Mobiles, Connectivity, VoIP. Document and resolve faults, or hand over more complex issues to third line support and follow up when resolved Handle general billing queries. Understand & pre-empt competitor risk Use company reporting mechanisms to prioritise your daily/weekly actions. Handle customer feedback and complaints both on the phone and in writing. Assist More ❯
customers in alternative services. e.g. Mobiles, Connectivity, VoIP. Document and resolve faults, or hand over more complex issues to third line support and follow up when resolved Handle general billing queries. Understand & pre-empt competitor risk Use company reporting mechanisms to prioritise your daily/weekly actions. Handle customer feedback and complaints both on the phone and in writing. Assist More ❯
watford, hertfordshire, east anglia, united kingdom
SCG Together
customers in alternative services. e.g. Mobiles, Connectivity, VoIP. Document and resolve faults, or hand over more complex issues to third line support and follow up when resolved Handle general billing queries. Understand & pre-empt competitor risk Use company reporting mechanisms to prioritise your daily/weekly actions. Handle customer feedback and complaints both on the phone and in writing. Assist More ❯
pattern: REMOTE Rate: Negotiable Skill set: (Technical role) Experience of taking part in projects - automation or improvement Previous experience across a revenues manager is essential Experience of completing annual billing Experience with NNDR is desirable. Proficient in the IT System Academy. If this role sounds of interest to you or someone you know, please reach out to me with an More ❯
pattern: REMOTE Rate: Negotiable Skill set: (Technical role) Experience of taking part in projects - automation or improvement Previous experience across a revenues manager is essential Experience of completing annual billing Experience with NNDR is desirable. Proficient in the IT System Academy. If this role sounds of interest to you or someone you know, please reach out to me with an More ❯
pattern: REMOTE Rate: Negotiable Skill set: (Technical role) Experience of taking part in projects - automation or improvement Previous experience across a revenues manager is essential Experience of completing annual billing Experience with NNDR is desirable. Proficient in the IT System Academy. If this role sounds of interest to you or someone you know, please reach out to me with an More ❯
pattern: REMOTE Rate: Negotiable Skill set: (Technical role) Experience of taking part in projects - automation or improvement Previous experience across a revenues manager is essential Experience of completing annual billing Experience with NNDR is desirable. Proficient in the IT System Academy. If this role sounds of interest to you or someone you know, please reach out to me with an More ❯
pattern: REMOTE Rate: Negotiable Skill set: (Technical role) Experience of taking part in projects - automation or improvement Previous experience across a revenues manager is essential Experience of completing annual billing Experience with NNDR is desirable. Proficient in the IT System Academy. If this role sounds of interest to you or someone you know, please reach out to me with an More ❯
pattern: REMOTE Rate: Negotiable Skill set: (Technical role) Experience of taking part in projects - automation or improvement Previous experience across a revenues manager is essential Experience of completing annual billing Experience with NNDR is desirable. Proficient in the IT System Academy. If this role sounds of interest to you or someone you know, please reach out to me with an More ❯
pattern: REMOTE Rate: Negotiable Skill set: (Technical role) Experience of taking part in projects - automation or improvement Previous experience across a revenues manager is essential Experience of completing annual billing Experience with NNDR is desirable. Proficient in the IT System Academy. If this role sounds of interest to you or someone you know, please reach out to me with an More ❯
pattern: REMOTE Rate: Negotiable Skill set: (Technical role) Experience of taking part in projects - automation or improvement Previous experience across a revenues manager is essential Experience of completing annual billing Experience with NNDR is desirable. Proficient in the IT System Academy. If this role sounds of interest to you or someone you know, please reach out to me with an More ❯