ITOM Lead
- Hiring Organisation
- TEKsystems
- Location
- London, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
Lead role provides hands-on leadership across the full life cycle of ServiceNow ITOM solutions, with a strong focus on Discovery, Service Mapping and CMDB/CSDM maturity. You will own the end-to-end technical architecture and implementation approach, guide engineering teams, and ensure that solutions align with enterprise … Discovery capabilities and patterns in collaboration with the ServiceNow Support team. Maintain Discovery patterns, credentials and discovery scopes to ensure accurate, complete and reliable CMDB population. Collaborate with Cloud, Network, Infrastructure and Security teams to establish and maintain Discovery access, permissions and connectivity. Identify, investigate and resolve Discovery-related issues ...