1 to 25 of 492 CMDB Jobs in the UK

for ensuring the smooth transition of Group Technology services into the operational environment. This role encompasses change enablement, release management, knowledge management, CMDB (Configuration Management Database), service reporting, and contract management for the execution layer. You will oversee the planning, coordination, and execution of service transition activities, ensuring services meet … team, managing processes and frameworks necessary for effective service transitions. Your responsibilities will include developing and implementing strategies for change management, release management, knowledge management, CMDB, configuration management, and service reporting. Additionally, you will manage contracts with third-party providers responsible for the execution layer, ensuring they meet performance standards … or a similar fast-paced environment is a plus. Service Management: Practical experience in developing and implementing strategies for change management, release management, knowledge management, CMDB, configuration management, and service reporting. Demonstrated ability to manage the planning, coordination, and execution of service transition activities, ensuring they meet quality standards and More ❯

for ensuring the smooth transition of Group Technology services into the operational environment. This role encompasses change enablement, release management, knowledge management, CMDB (Configuration Management Database), service reporting, and contract management for the execution layer. You will oversee the planning, coordination, and execution of service transition activities, ensuring services meet … team, managing processes and frameworks necessary for effective service transitions. Your responsibilities will include developing and implementing strategies for change management, release management, knowledge management, CMDB, configuration management, and service reporting. Additionally, you will manage contracts with third-party providers responsible for the execution layer, ensuring they meet performance standards … or a similar fast-paced environment is a plus. Service Management: Practical experience in developing and implementing strategies for change management, release management, knowledge management, CMDB, configuration management, and service reporting. Demonstrated ability to manage the planning, coordination, and execution of service transition activities, ensuring they meet quality standards and More ❯

work effectively at all levels of the organization and proactively manage customer expectations. Expert knowledge and experience of IT asset management, configuration management, and CMDB tools & technologies and key service management functions. Experience of delivering service within a global cross-functional, complex business environment. Strong analytical and problem-solving skills More ❯

the accuracy and completeness of software asset data in the SAM database. Drive the integration of SAM tools with other enterprise systems (e.g., ITSM, CMDB). Collaboration and Stakeholder Engagement: Partner with IT, security, and compliance teams to align SAM practices with broader IT governance frameworks. Train and educate stakeholders More ❯

of: DS Operations (30%) • Local IT asset management and IT asset allocation, stock levels, replenishment, audits etc. ensuring the accuracy of the ServiceNow configuration management database for Newcastle based assets. • Managing the purchase of home working equipment requested by staff via ServiceNow and liaising with internal finance team to ensure More ❯

IT teams, particularly within the Joiner/Mover/Leaver processes, including workflow automation, form design, and catalog item configuration. Configure and maintain the CMDB, including CI class creation/modification and relationship mapping to ensure data integrity and support ITSM processes like Problem Management. Develop custom applications and modules More ❯

roadmap, focusing on end-user experience, automation and information Ensure (end-user) information and documentation quality is fit-for-purpose Ensure up-to-date CMDB in ITSM tool Drive Operational Efficiency through leading Service Management Office Lead Global Service Desk function to be a first point of customer contact Define More ❯

roadmap, focusing on end-user experience, automation and information Ensure (end-user) information and documentation quality is fit-for-purpose Ensure up-to-date CMDB in ITSM tool Drive Operational Efficiency through leading Service Management Office Lead Global Service Desk function to be a first point of customer contact Define More ❯

and performance of the hardware and software but also proactively managing and upgrading systems as needed. Ensure EUC assets are accurately maintained within the CMDB throughout their lifecycle and managed securely. Actively seek resolution to problems and ensure knowledge is updated and shared across the wider teams. Collaborate with the More ❯

point of contact for business and supplier stakeholders. Define and monitor SLAs, holding partners accountable for delivery. Drive continuous service improvement initiatives and manage CMDB updates. Base location - Hybrid - Hampton Coal Wharf, London Working pattern - 36 hours Monday to Friday. What you should bring to the role: Ability to gain More ❯

and scripting within the ServiceNow platform, including Business Rules, Client Scripts, UI Actions, and Workflow design. ServiceNow Modules: Experience with ITSM, ITOM, ITBM, and CMDB modules. Service Portal Development: Familiarity with building and customizing Service Portals, as well as UI/UX best practices. Scripting Languages: Strong skills in JavaScript More ❯

and the ability to work collaboratively across departments. What makes this role interesting? Platform Development and Configuration: Implement and maintain features in ITSM, ITOM, CMDB, SPM, AppEngine, Custom Applications, and Service Portal. Work on platform capabilities like Predictive Intelligence, Flow Designer, Virtual Agent, Workspaces, Catalog Builder, and UI Builder. Develop More ❯

seeking out development opportunities. Proficiency in programming languages, operating systems, and relevant software. Extensive experience in business solutions, with a focus on CSDM/CMDB roles. In-depth knowledge of the business environment, industry trends, and competitor products and services. Strong communication skills to effectively interact with customers, support personnel More ❯

seeking out development opportunities. Proficiency in programming languages, operating systems, and relevant software. Extensive experience in business solutions, with a focus on CSDM/CMDB roles. In-depth knowledge of the business environment, industry trends, and competitor products and services. Strong communication skills to effectively interact with customers, support personnel More ❯

and financial performance Responsibilities Conduct an initial and regular audits to ensure asset data accuracy. Review and improve use of the IT asset database (CMDB within Service Now). Maintain an accurate inventory of all IT assets (hardware, software, licenses, etc.) and the data associated to them. Develop and enforce More ❯

Form Design, and UI Actions within ServiceNow Experience working with the Customer Service Management (CSM) module Familiarity with ServiceNow ITSM, Service Portal, Service Catalogue, CMDB, Performance Analytics, and Reporting functionalities Strong understanding of the ServiceNow platform and its capabilities Excellent communication skills, with the ability to effectively engage stakeholders at More ❯

Form Design, and UI Actions within ServiceNow Experience working with the Customer Service Management (CSM) module Familiarity with ServiceNow ITSM, Service Portal, Service Catalogue, CMDB, Performance Analytics, and Reporting functionalities Strong understanding of the ServiceNow platform and its capabilities Excellent communication skills, with the ability to effectively engage stakeholders at More ❯

Strong experience with integrations using scripted APIs and Integration Hub Excellent knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB) Practical experience in portal management and customization Experience in Case, Incident, and Request management, Service Catalog setup 8+ years of hands-on ServiceNow experience in More ❯

live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯

live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯

live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯

live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯

live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯

live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯

live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯