2 of 2 Case Management Jobs in the North East

support the Adult Social Care team and one for the Children's Services team. They are commencing a procurement for a new Social Care Case Management System and are seeking experienced Business Analysts to join the implementation programme. These roles will be critical in shaping processes, capturing requirements … supporting the successful delivery of the system across both service areas. Key Responsibilities Lead business analysis activity for the Social Care Case Management System implementation, ensuring service requirements are clearly defined, validated and aligned to programme objectives Review current processes and identify areas for improvement to support service ...

while also getting stuck into provisioning environments and resolving live issues when they arise. A big part of your work will involve Pega based case management systems, so we're looking for someone with strong experience in that space who can help ensure workflows are robust, reliable ...