6 of 6 Case Management Jobs in the Thames Valley

Case Management Platform Administrator - Hybrid - 3 days in the office, 2 days WFH Were looking for a Case Management Platform Administrator join our team in Milton Keynes on a permanent basis. This is a hybrid role, with three days in the office and two days working … requirements into practical system solutions. Working closely with our IT Team and business end users, you'll help configure, enhance, and support our Fleet Management case management platform, while also gaining exposure to a wider suite of enterprise SaaS applications. You'll learn how to translate business ...

Zoho - Case Management Platform Administrator - Hybrid - 3 days in the office, 2 days WFH Were looking for a Zoho Case Management Platform Administrator join our team in Milton Keynes on a permanent basis. This is a hybrid role, with three days in the office … requirements into practical system solutions. Working closely with our IT Team and business end users, you'll help configure, enhance, and support our Fleet Management case management platform, while also gaining exposure to a wider suite of enterprise SaaS applications. You'll learn how to translate business ...

Case Management Platform Administrator - Hybrid - 3 days in the office, 2 days WFH Were looking for a Case Management Platform Administrator join our team in Milton Keynes on a permanent basis. This is a hybrid role, with three days in the office and two days working ...

Main purpose of Job: In this role, you will be responsible for developing and configuring user-centred digital services - particularly the content management system (Jadu) and associated integrations. You will ensure that the website remains accessible, user-friendly, and functionally up-to-date. You'll work closely with service … package to design, build, test, and implement accessible, online forms that meet the needs of multiple departments. Work to integrate forms with the CXM (Case Management System) to improve user experience and Customer Services visibility of cases. Connect back-office systems using APIs, integrations, webhooks and similar methods ...

manage multiple priorities A proactive, collaborative and customer-focused approach Experience within a legal or professional services environment would be advantageous Knowledge of legal case management systems, Learning Management Systems or change management methodologies would be beneficial The IT Systems Trainer Package Salary ...

this role is strong, hands-on experience with Microsoft Dynamics CRM, which is used as the central platform for fault logging, reporting, scheduling and case management. Key Responsibilities: Customer Support Handle inbound calls via dedicated customer service hotlines Manage email enquiries and support requests Accurately log instrument faults … preventative maintenance visits Urgent corrective actions and engineering changes Work collaboratively with field service engineers to meet customer expectations and response KPIs Reporting & Data Management Update cases and maintain accurate service records within Microsoft Dynamics CRM Collate service data and generate KPI reports for account stakeholders Coordinate maintenance activity ...