Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
continuously improved in line with ITIL best practices. This role involves managing the full lifecycle of IT services, coordinating the ChangeAdvisoryBoard (CAB) , and overseeing a small team of Lifecycle Analysts to ensure consistent delivery and continual improvement. You'll play a key role in ensuring that services meet business needs, remain scalable … objectives and deliver ongoing value. Oversee Release and Change Management , ensuring planned, tested, and controlled deployments. Facilitate the ChangeAdvisoryBoard (CAB) , assessing and prioritising changes across systems and infrastructure. Maintain governance and compliance in line with internal security and industry standards. Lead and develop a small team of Lifecycle Analysts. Drive … in IT Service Management , including at least 3 years in a leadership or managerial role. Deep understanding of ITIL v4 principles and service lifecycle management . Skilled in Change , Release , and Service Transition management. Experience with ITSM tools such as ServiceNow or BMC Remedy . Strong communication and stakeholder management abilities. Certified in ITIL Foundation v4 (advanced certifications More ❯
IT Projects and Change Manager Location: Derby-based with occasional travel to other UK offices Are you an experienced IT professional with a passion for delivering impactful technology projects and driving structured change? We are seeking a skilled IT Projects and Change Manager to lead the planning, execution and embedding of IT initiatives that … support strategic transformation across a dynamic professional services environment. This is a dual role combining hands-on project delivery with ownership of the IT change management framework. You will work closely with senior stakeholders, technical teams and business users to ensure projects are delivered on time, within budget and with minimal disruption. You will also lead the ChangeAdvisoryBoard and ensure all changes are assessed, approved and communicated effectively. Key Responsibilities: Lead end-to-end delivery of IT projects aligned to business priorities Define scope, objectives and deliverables in collaboration with stakeholders Manage risks, dependencies and resources across multiple initiatives Own and manage the IT Change Management framework in More ❯
ITSM Change Manager – Global Financial Services Leader (Fully Remote/Hybrid UK) Are you ready to play a key role in shaping the way IT change happens across a growing, global organisation? We’re partnering with a Fortune 500 financial services and technology group that has built a reputation for innovation, integrity, and excellence. With operations … and a people-first culture recognised through multiple “Employer of the Year” awards, this is a business where your contribution is really recognised. The Opportunity As an ITSM Change Manager , you’ll take ownership of the end-to-end Change Management process – driving governance, efficiency, and risk control across enterprise-level IT systems. You’ll ensure … ITIL best practice and audit standards. Review, assess, and coordinate complex IT changes across infrastructure, cloud, and software systems. Chair ChangeAdvisoryBoard (CAB) meetings using ServiceNow, ensuring rigorous risk and impact assessments. Maintain the forward schedule of change and release calendar, communicating clearly with all stakeholders. Drive process improvements and automation More ❯
City of London, London, United Kingdom Hybrid / WFH Options
La Fosse
ITSM Change Manager – Global Financial Services Leader (Fully Remote/Hybrid UK) Are you ready to play a key role in shaping the way IT change happens across a growing, global organisation? We’re partnering with a Fortune 500 financial services and technology group that has built a reputation for innovation, integrity, and excellence. With operations … and a people-first culture recognised through multiple “Employer of the Year” awards, this is a business where your contribution is really recognised. The Opportunity As an ITSM Change Manager , you’ll take ownership of the end-to-end Change Management process – driving governance, efficiency, and risk control across enterprise-level IT systems. You’ll ensure … ITIL best practice and audit standards. Review, assess, and coordinate complex IT changes across infrastructure, cloud, and software systems. Chair ChangeAdvisoryBoard (CAB) meetings using ServiceNow, ensuring rigorous risk and impact assessments. Maintain the forward schedule of change and release calendar, communicating clearly with all stakeholders. Drive process improvements and automation More ❯
london, south east england, united kingdom Hybrid / WFH Options
La Fosse
ITSM Change Manager – Global Financial Services Leader (Fully Remote/Hybrid UK) Are you ready to play a key role in shaping the way IT change happens across a growing, global organisation? We’re partnering with a Fortune 500 financial services and technology group that has built a reputation for innovation, integrity, and excellence. With operations … and a people-first culture recognised through multiple “Employer of the Year” awards, this is a business where your contribution is really recognised. The Opportunity As an ITSM Change Manager , you’ll take ownership of the end-to-end Change Management process – driving governance, efficiency, and risk control across enterprise-level IT systems. You’ll ensure … ITIL best practice and audit standards. Review, assess, and coordinate complex IT changes across infrastructure, cloud, and software systems. Chair ChangeAdvisoryBoard (CAB) meetings using ServiceNow, ensuring rigorous risk and impact assessments. Maintain the forward schedule of change and release calendar, communicating clearly with all stakeholders. Drive process improvements and automation More ❯
slough, south east england, united kingdom Hybrid / WFH Options
La Fosse
ITSM Change Manager – Global Financial Services Leader (Fully Remote/Hybrid UK) Are you ready to play a key role in shaping the way IT change happens across a growing, global organisation? We’re partnering with a Fortune 500 financial services and technology group that has built a reputation for innovation, integrity, and excellence. With operations … and a people-first culture recognised through multiple “Employer of the Year” awards, this is a business where your contribution is really recognised. The Opportunity As an ITSM Change Manager , you’ll take ownership of the end-to-end Change Management process – driving governance, efficiency, and risk control across enterprise-level IT systems. You’ll ensure … ITIL best practice and audit standards. Review, assess, and coordinate complex IT changes across infrastructure, cloud, and software systems. Chair ChangeAdvisoryBoard (CAB) meetings using ServiceNow, ensuring rigorous risk and impact assessments. Maintain the forward schedule of change and release calendar, communicating clearly with all stakeholders. Drive process improvements and automation More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
Piers Meadows Recruitment
Operations Manager in relation to representing ITS on relevant system governance structures e.g. Service Review Meetings, Management Groups, etc. Working with and monitoring suppliers in relation to performance, change, etc. Input to change … release and change management activities associated with solution upgrades or change with all stakeholders, including ITS ChangeAdvisoryBoard (CAB). Contributing to the development and maintenance of Service Transitioning Assurance Process (STAP) documentation for the services under Postholder control. Assisting the Operations Manager to help ensure an effective Problem More ❯
and deployed with minimal disruption. Coordinate across teams to ensure that releases are executed according to schedule, with thorough testing, validation, and communication to all stakeholders. Manage the Change Management … process, ensuring that all changes to services, systems, and infrastructure are controlled, executed, and closed effectively. Facilitate and participate in ChangeAdvisoryBoard (CAB) meetings to assess, approve, and prioritise changes. Knowledge, Skills and Experience: Certified ITIL Foundation v4 (preferred) Advanced ITIL certifications (preferred) Experience in a leadership or managerial role overseeing ITIL processes … such as service Design, Service Portfolio Management, Service Transition, Release Management, and Change Management. Expertise in managing the end-to-end lifecycle of IT services, from initial design through to retirement Extensive experience in Change Management and Release Management processes, including risk management, stakeholder communication, and post-implementation review. Knowledge of industry regulations, compliance standards, and More ❯
Harrogate, England, United Kingdom Hybrid / WFH Options
WRK digital
definition and governance of internal standards and best practices. Lead improvements to drive efficiencies via reduced lifecycle times and removing wasted effort. Engage with cross-functional teams and advisory boards, including the ChangeAdvisoryBoard and Architecture Advisory Group, to influence development strategy and ensure cohesive delivery. Utilise project and More ❯
york, yorkshire and the humber, united kingdom Hybrid / WFH Options
WRK digital
definition and governance of internal standards and best practices. Lead improvements to drive efficiencies via reduced lifecycle times and removing wasted effort. Engage with cross-functional teams and advisory boards, including the ChangeAdvisoryBoard and Architecture Advisory Group, to influence development strategy and ensure cohesive delivery. Utilise project and More ❯
St George's University Hospitals NHS Foundation Trust
Applications Teams or with suppliers, liaising with other IDT teams and stakeholders as needed. Support the HoA&CS and the ADM in managing suppliers and their contracts. TDA and CAB: Representing the Applications and Clinical Teams at the Technical Design Authority and ChangeAdvisoryBoard meetings to ensure that appropriate processes are followed Main … applications oExperience in communicating complex issues to a wide audience oExperience in building and maintaining working relationships to a senior level. oExperience of Incident, & Problem Management, Service planning, & change management processes, especially in an ITIL-based environment oExperience with SLAs and KPIs for application performance oExperience of managing third-party suppliers and service contracts Desirable oExperience of working More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
Reed
Optimise Microsoft 365 (Exchange, SharePoint, Teams, OneDrive, Intune) Manage SaaS tools, vendors, and licensing like a pro Champion cybersecurity and compliance (ISO27001, Cyber Essentials Plus, GDPR) Lead the ChangeAdvisoryBoard and drive tech projects from idea to impact Operational Wizardry: Run a slick IT service desk and infrastructure Monitor performance, SLAs, and user More ❯
request queues, and capacity management. Ensure remediation of failed backup jobs, successful restores, and compliance with SLAs. Document and review procedures, support project planning, and represent storage at ChangeAdvisoryBoard meetings. Provide specialist guidance and support to the team, deputies for Head of Storage as required. Key Skills & Requirements Expert knowledge of block More ❯
request queues, and capacity management. Ensure remediation of failed backup jobs, successful restores, and compliance with SLAs. Document and review procedures, support project planning, and represent storage at ChangeAdvisoryBoard meetings. Provide specialist guidance and support to the team, deputies for Head of Storage as required. Key Skills & Requirements Expert knowledge of block More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
and Threat Intelligence Platform (TIP) processes. - Providing strong technical oversight to deliver consistency and quality in technical work across the Group. - Participating in Audits, Technical Design Authority and ChangeAdvisory Boards as required. Who we re looking for This role requires the ability to interpret Cyber Threat Intelligence and technical controls and communicate effectively to all More ❯
Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
and Threat Intelligence Platform (TIP) processes. - Providing strong technical oversight to deliver consistency and quality in technical work across the Group. - Participating in Audits, Technical Design Authority and ChangeAdvisory Boards as required. Who we re looking for This role requires the ability to interpret Cyber Threat Intelligence and technical controls and communicate effectively to all More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
and Threat Intelligence Platform (TIP) processes. - Providing strong technical oversight to deliver consistency and quality in technical work across the Group. - Participating in Audits, Technical Design Authority and ChangeAdvisory Boards as required. Who we re looking for This role requires the ability to interpret Cyber Threat Intelligence and technical controls and communicate effectively to all More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
and Threat Intelligence Platform (TIP) processes. - Providing strong technical oversight to deliver consistency and quality in technical work across the Group. - Participating in Audits, Technical Design Authority and ChangeAdvisory Boards as required. Who we re looking for This role requires the ability to interpret Cyber Threat Intelligence and technical controls and communicate effectively to all More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Aurora Energy Research Limited
has a high attention to detail and can hit the ground running. This is a chance to have a significant impact in an organisation where individuals thrive on change and to work within an innovative and growing SME. Key Responsibilities Technical Ownership: Take ownership of Dynamics 365 F&O as our ERP system, ensuring its optimal performance, reliability … and alignment with business objectives. Continually evaluate the system's technical aspects, implementing improvements and optimisations as needed in line with change management process. Collaborative Support: Work closely with the business owners within the Finance team to provide technical support and guidance on improving training materials and internal processes to improve usability and ensure smooth operation. There is … Finance and for the future, creating and maintaining an effective system roadmap for the Finance team (within the wider context of the systems strategy for the business). Change Management: Champion best practice for change management within the Finance department and represent all Finance changes at the systems ChangeAdvisory Board. Work More ❯
Operations. Administer licenses, roles, and capacity planning. Service operations: Act as L2/L3 support for ERP incidents, lead problem management, and maintain knowledge articles for recurring issues. Change & release management: Maintain a single ERP backlog and chair the ChangeAdvisory Board. Plan, test, and deploy patches/upgrades. Maintain regression testing evidence, release … related certification (e.g., Microsoft Dynamics, SAP, Infor) advantageous. EXPERIENCE & SKILLS. Proven experience managing or supporting ERP systems in a multi-site or enterprise environment. Strong understanding of ERP change management, governance, and integration principles. Experience defining and managing roles, permissions, and segregation of duties. Solid grasp of master data governance and data quality frameworks. Demonstrable experience working with More ❯
Operations. Administer licenses, roles, and capacity planning. Service operations: Act as L2/L3 support for ERP incidents, lead problem management, and maintain knowledge articles for recurring issues. Change & release management: Maintain a single ERP backlog and chair the ChangeAdvisory Board. Plan, test, and deploy patches/upgrades. Maintain regression testing evidence, release … related certification (e.g., Microsoft Dynamics, SAP, Infor) advantageous. EXPERIENCE & SKILLS. Proven experience managing or supporting ERP systems in a multi-site or enterprise environment. Strong understanding of ERP change management, governance, and integration principles. Experience defining and managing roles, permissions, and segregation of duties. Solid grasp of master data governance and data quality frameworks. Demonstrable experience working with More ❯
Frimley, Camberley, Surrey, England, United Kingdom
Michael Page Technology
operations. Lead customer engagement and stakeholder communication across EMEA sites. Ensure high-quality incident resolution in collaboration with Service Delivery teams. Support infrastructure projects by partnering with PMO, Change Management, and vendors. Represent regional interests in ChangeAdvisory Boards Promote a culture of continuous improvement, service excellence, and operational efficiency. Collaborate with cross-functional More ❯