10 of 10 Change Management Jobs in Newcastle upon Tyne

normal service operations. It also involves overseeing the Service Desk and Desktop Support teams, and managing software, hardware, and access control systems within the organisation. Responsibilities include owning the change management process and ensuring adherence to ITIL principles for release, deployment, and change control. The role requires collaboration across the IM&T Leadership Team to ensure robust … incident and problem management processes from tier 1 to tier 3. Key Responsibilities: Oversee daily operations of the IM&T Service Desk Manage team performance Monitor system performance Train, coach, and develop staff Communicate during high-severity IT outages Govern the release/change management process Identify and pursue service improvement initiatives Handle complaints, suggestions, and compliments … Essential Qualifications: Bachelor's degree in IT, Computer Science, or related field ITIL Foundation Desirable Qualifications: ITIL Practitioner in relevant competencies Essential Experience: Minimum 5 years in IT service management At least 2 years in a supervisory or managerial role Desirable Experience: Experience in IT service management within a regulated or healthcare environment Experience managing IT projects Essential More ❯

keep up to date with the latest technology and internal system processes. Building and maintain a number of productive working relationships across the organisation. Using incident, problem, request and change management processes and systems to support the successful implementation of system enhancements and fault resolutions, in a timely manner. Communicating complex information effectively across a wide range of … keep up to date with the latest technology and internal system processes. Building and maintain a number of productive working relationships across the organisation. Using incident, problem, request and change management processes and systems to support the successful implementation of system enhancements and fault resolutions, in a timely manner. Maintaining an awareness of your own development needs, actively … an awareness of ICT related news outside of the NHSBSA, keeping abreast of new and emerging technologies Undertake travel to cover NHSBSA sites where EUC presence is required Financial Management Maintain an awareness of financial and personal implications in the use of a range of resources. Relationship Management Engaging in partnership working with other individuals, groups and agencies. More ❯

responsible for ensuring that all projects are delivered on time, within budget, and to the required quality standards. This role also involves managing scope, schedule, budget, quality, safety, and change management. The position is a hybrid-based Network Project Manager role in one of the DXC reginal delivery centres in either Erskine or Newcastle. Expectation is the successful candidate … will cover project management delivery on complex technical network projects. Suitable candidates must have or be able to achieve SC clearance Key Responsibilities: Project Management: Oversee the planning, coordination, and control of projects to achieve specified objectives, ensuring projects are functionally and financially viable. Scope and Schedule Management: Define and manage project scope, and develop detailed project … schedules, ensuring timely delivery of milestones. Budget Management: Monitor and control project budgets, ensuring that financial objectives are met, and resources are allocated efficiently. Quality Assurance: Ensure that all project deliverables meet the required quality standards and align with client expectations. Safety Management: Identify and mitigate project risks, ensuring compliance with safety regulations and protocols. Change Management More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

Client: Nigel Wright have been appointed to support Neptune North with multiple hires into their Newcastle office. Neptune North are a Joint Venture between Oliver Wyman and Rokos Capital Management specialising in providing premium technology consulting services.Neptune North pride themselves on employing and developing the very best talent in the North East. As such, if you are keen on … Manage communications between technical and business teams. Running daily incident review calls Improve operational efficiency, reliability and resilience of systems. Manage business continuity processes. Implement changes and releases, enforcing change management processes, and driving post-change reviews, working with development and testing teams. Skills & Knowledge: Experience working within a global application support team in a fast-paced … be sent some questions hosted by Codility to be completed at a time that suits you. Aptitude Test – The next step is to complete a speed-driven aptitude assessment. Management Interviews – You will meet with members of our Technology Management Team. These will be a combination of technical questions and an assessment of team and cultural fit. Team More ❯

and responsive digital customer service support teams across multiple locations. Experience in the development, monitoring and reporting of service delivery against service level agreements. Experience in the leadership and management of teams in line with organisational strategy. People management and leadership skills with an ability to motivate and control a large multi-skilled team and manage change. Excellent … subject to a potential TUPE transfer into NTW Solutions, our wholly owned subsidiary Company. The potential TUPE date is 1 st July 2025. Person Specification Qualifications Essential Digital or Management related degree Master or post graduate professional qualification (or equivalent experience) Demonstrable evidence of extensive continuing professional development Desirable ITIL Qualification or equivalent experience of delivering customer focussed digital … services Skills Essential Excellent and proven management and communication skills to develop effective relationships with internal users, staff and external partners. Ability to lead, motivate and control multiple technical and support teams with diverse and complex workloads. Effective leadership and decision-making skills. Excellent interpersonal and communication skills. Ability to set clear targets, motivate staff and delegate appropriately. Provide More ❯

s great at spotting and fixing issues, keeping monitoring tools running smoothly, and helping roll out updates and patches. You'll be working with ITIL across Incident, Problem and Change management processes to support a modern enterprise-grade tooling setup. You'll need a solid grasp of IT infrastructure and be comfortable working across Windows and UNIX systems More ❯

and well managed. You will also act as an escalation point for support issues such as loss-of-service incidents, maintenance and problem investigations and will be experienced in change management.This is an outstanding opportunity for a proven Infrastructure Engineer to join a highly successful company that offers an attractive range of benefits and clearly defined career path. More ❯

technical issues and provide solutions to high standards. ITIL awareness is highly advantageous , as you will be implementing and managing ITIL best practises to ensure efficient incident, problem and change management. Ensuring compliance with ITIL best practises and continuously improving service delivery. Previous leadership/and hands on management experience is essential as you will be responsible for More ❯

technical issues and provide solutions to high standards. ITIL awareness is highly advantageous , as you will be implementing and managing ITIL best practises to ensure efficient incident, problem and change management. Ensuring compliance with ITIL best practises and continuously improving service delivery. Previous leadership/and hands on management experience is essential as you will be responsible for More ❯