15 of 15 Change Management Jobs in Newcastle upon Tyne

Access to a wide range of benefits and high street discounts! Main duties of the job This is an exciting opportunity to lead meaningful change and play a key part in shaping the future of the NHS workforce landscape You'll bring operational leadership across current system optimisation and … functional knowledge of the current workforce solution to influence senior stakeholders within user organisations in order to maximise the benefits offered through greater optimisation. Management of the Implementation Function 1.Supporting the Implementation Lead in the running of the Implementation function. Support the setting of strategic goals and operational procedures … readiness that support decision-making into the programme and provide visibility across both current system optimisation and future implementation status and planning. Stakeholder Relationship Management 1.Build and manage relationships with the future supplier and within NHS regions, including ICBs/ICSs and user organisations at all levels and wider More ❯

Job Description Business Change Project Manager (12 Month FTC) - Newcastle, UK Company : Tenth Revolution Group https://www.tenthrevolution.com/TRG Report To : Head of Business Change Location: Hybrid (typically 3-4 days weekly in Newcastle office) Contract Type: 12 Month Fixed Term Contract (Maternity Cover) Start Date … Rate: Competitive, D.O.E Info: https://careers.tenthrevolution.com/why - recruitment/business -support/Role Summary We are seeking a skilled Business Change Project Manager to join our team for 12 months, to cover a maternity leave. This role is part of the inhouse Business Change team … a PMO which combines project management and change management expertise to deliver a range of internal projects and programmes, directly within TRG (Award Winning IT Recruitment Agency) The successful candidate will be responsible for overseeing the full lifecycle of multiple projects, from initiation to delivery. You will More ❯

User Centred Design and Digital Delivery Manager Key relationships and connections 1. Content Designers2. Service Designers3. Interaction Designers4. Other Designers5. Solution Designers6. Testers7. Developers8. Change Team9. Internal and external clients and customers10. Internal and external Stakeholders11. Delivery Managers12. Head of User Centred Design13. Design Lead Person Specification Personal Qualities … NHS organisations and healthcare. Knowledge of development techniques and development platforms environments/languages/technologies. Knowledge of management. Areas may include, Leadership and Change Management, organisational development or managing multidisciplinary teams. Experience Essential Proven experience working as a designer supporting a product team and working with users … Evidence of continuous professional development. Desirable Recognised design qualification, for example in Service Design, Interaction Design, Design, Human-Centred Design, Ergonomics, etc. or Design Management or Management (e.g. MBA, Postgraduate certificate in Management). Additional practitioner level qualifications in Design, User Research, or Design (or equivalent) or More ❯

NHS Business Services Authority (NHSBSA) in a new pivotal leadership role,leading the Digital Delivery Centre, shape and deliver a complex agenda including delivery management, user centred design, software and cloud engineering and solution design areas. Our Digital Delivery Centre is the engine room running our digital products and … of providing national at scale services. Responsible for DDaT professions in User Centred Design, Software Engineering, Solution Design/Architecture, Cloud Engineering and Delivery Management, you'll develop and maintain strategies to drive professional excellence including compliance with government professional standards. Ensure delivery platforms and processes are fit for … with accountability. Develop service insight and complex data to evaluate and improve current operating model, whilst horizon scanning for future opportunities. Lead highly complex change and transformation plans, navigating sensitive environments. See attached job description for full responsibilities. About us Here at the NHS Business Services Authority (NHSBSA), what More ❯

This role would suit an experienced finance or transformation professional who thrives in a fast-paced, collaborative environment. You will bring strong leadership, stakeholder management, and project delivery skills to the team. The position would suit candidates with a passion for driving change, process improvement, and operational excellence … oversee key dependencies critical to the success of transformation efforts. A key part of the role involves establishing robust frameworks for planning, governance, risk management, and quality review to ensure the delivery of transformation goals. Key Responsibilities: Champion and promote incremental improvements across finance delivery teams. Lead and support … the management of stakeholders, maintaining close relationships and managing expectations. Proactively monitor overall progress of transformation initiatives, resolving issues and initiating corrective action where needed. Leverage finance process expertise to partner with operational managers across Newcastle and Manila SSCs. Utilise operational and project management tools to provide oversight More ❯

This role is permanent, based at the Newcastle-upon-Tyne campus, and offers a variety of attractive benefits including hybrid working. Responsibilities Service Level Management: Owning the Service Delivery lifecycle, ensuring that IT services meet service level agreements (SLAs), key performance indicators (KPIs), and customer satisfaction goals. Service Catalogue … Management: Ensure that the IT Service Catalogue and Request Catalogue is current, accurate and managed to reflect any changes, additions or retirements as required. Change Management: Ensure that all changes to IT services and systems are reviewed to minimise the impact to our users. Service Improvement: Continuously … evaluate and improve IT Service Management processes, identifying areas for enhancement in efficiency, quality, cost-effectiveness and added value. Performance Management: Provide regular reports and updates on service performance, issues, and improvements. Documentation and Compliance: Maintain detailed documentation of service processes, procedures, and policies. The Person You will More ❯

more than just an analytical role, it's a business-critical position where your ability to connect the dots, consult effectively, and drive meaningful change will make a lasting impact. What's in it for you - Join an agile and dynamic team where no two days are the same … and influencing key decisions - Work across a variety of projects and stakeholders, gaining exposure to how everything interconnects - Be at the heart of strategic change, with real opportunity to grow and expand your impact - Leverage your commercial acumen in a role that blends analysis with consulting and action - Thrive … perspective. • Translate complex workforce data and trends into clear, engaging and actionable recommendations for senior leaders. • Articulate findings through a holistic, commercially-led lens. Change management • Develop and execute stakeholder management plans to ensure smooth implementation data products. • Collaborate with People and business leaders to drive adoption More ❯

working within a global environment across different regions and time zones. You will be capable of providing technical guidance, user support, and effective stakeholder management, ensuring the Concur system is optimally configured and maintained. You will be self-motivated, able to work independently, and experienced in engaging with both … technical and non-technical stakeholders. A background in finance systems, process improvement and working within fast-paced, change-driven environments is essential. The Role: This is a key role within the Global Finance team, reporting to the GFSS Lead, with responsibility for the management, support and development of … with internal stakeholders and external vendors to deliver effective solutions Analyse business requirements and design system improvements Maintain detailed system and process documentation Lead change management and testing processes Manage integration requirements with other enterprise systems Contribute to the month-end close process Support audit and compliance efforts More ❯

and Intelligence) as well as our programmatic inventory solutions such as Publicis Inventory Exchange (PIE). Product adoption - You will be accountable for driving change management within your direct team to adopt products and technology that will reinvent how we plan and buy media. Ensuring your team members … lean in to change, re-skill and understand the benefits of adopting products that will deliver business value to your clients and the way in which we work. You will be measured on the adoption of these product and services as part of your success metrics. Client sophistication - Working … Proactively, track upcoming award entry opportunities and draft submissions to play your part in the OneProgrammatic team becoming recognised for award winning work. Team management - You will lead a medium to large team of programmatic experts and will be responsible for steering initiatives to ensure that they have a More ❯

throughout. Your focus will be on ensuring seamless system updates and improvements that align with user needs and business processes. You'll apply structured change management practices while remaining agile in response to evolving business needs. A key part of the role involves managing relationships with senior stakeholders More ❯

throughout. Your focus will be on ensuring seamless system updates and improvements that align with user needs and business processes. You'll apply structured change management practices while remaining agile in response to evolving business needs. A key part of the role involves managing relationships with senior stakeholders More ❯

Wintel Systems Administrator - Platform Manager - MUST BE DV CLEARED Are you a technical expert with a strong background in Windows systems and network management ? Do you thrive in high-pressure environments , prioritising critical tasks and resolving incidents swiftly? If you're looking for a role where you can make … a Windows-based Live Service Network with various hosted applications. Provide 3rd Line technical support , troubleshooting and resolving issues efficiently. Work within configuration and change management policies to ensure smooth operations. Collaborate with different departments to maintain network security . Ensure all processes, procedures, and work instructions are More ❯

IT support processes and maintaining a robust, accessible knowledge base for the wider organisation. You’ll work at the intersection of ticket assurance, knowledge management, and continuous service improvement—helping to enhance the overall user experience and IT service performance. Key Responsibilities Ticket Quality Assurance Regularly monitor IT tickets … such as resolution time, first-call resolution rate, and customer satisfaction. Ensure consistent application of escalation protocols for high-priority or unresolved tickets. Knowledge Management Develop and maintain a centralised IT knowledge base covering key processes, FAQs, and best practices. Ensure that documentation is accessible, up-to-date, and … and shared learning within the IT function. Skills & Experience Essential: Proficiency in ticketing tools such as ServiceNow, Jira , or Zendesk . Familiarity with knowledge management platforms and documentation best practices. Solid understanding of the ITIL framework , including incident, problem, and change management. Experience with data analysis tools such More ❯

IT support processes and maintaining a robust, accessible knowledge base for the wider organisation. You’ll work at the intersection of ticket assurance, knowledge management, and continuous service improvement—helping to enhance the overall user experience and IT service performance. Key Responsibilities Ticket Quality Assurance Regularly monitor IT tickets … such as resolution time, first-call resolution rate, and customer satisfaction. Ensure consistent application of escalation protocols for high-priority or unresolved tickets. Knowledge Management Develop and maintain a centralised IT knowledge base covering key processes, FAQs, and best practices. Ensure that documentation is accessible, up-to-date, and … and shared learning within the IT function. Skills & Experience Essential: Proficiency in ticketing tools such as ServiceNow, Jira , or Zendesk . Familiarity with knowledge management platforms and documentation best practices. Solid understanding of the ITIL framework , including incident, problem, and change management. Experience with data analysis tools such More ❯

Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation … should have: Experience with Juniper network devices and Juniper firewalls (Will consider Cisco too) A solid understanding of ITILITIL processes , including Incident, Problem, and Change Management. Experience with encryption technologies to ensure secure communications. Nice to Have (Desirable Skills): Understanding of handling sensitive materials and maintaining secure environments. Why More ❯