2 of 2 Client Onboarding Jobs in Coventry

/testing. The team operate on a flat structure and you'll be given high autonomy with room to grow and develop your own client portfolio. Responsibilities: Manage the full lifecycle of service engagement for an assigned client portfolio, managing customer satisfaction, expansion, upsell and service requirements. Perform … customer facing onboarding activities, including but not limited to … customer discovery, desired outcome creation, success planning and in-depth platform training. Analysing requirements, designing, and documenting the solution, configuring the software to meet client’s needs, testing, supporting the client during rollout, etc. Engage with customers regularly throughout the onboarding period to address customer questions More ❯

lead on onboarding new LMS clients—guiding them from kickoff through to go-live with confidence and care Set up and tailor client LMS platforms—this could include branding, permissions, user roles, and integrations based on their needs Work closely with product, project, and dev teams to … in learning tech and eLearning trends to bring fresh thinking and top-tier support to the table If you're passionate about creating exceptional client experiences, enjoy working in a tech-forward environment, and have a keen interest in the learning space, this could be the ideal next step More ❯