6 of 6 Client Onboarding Jobs in Northern Ireland

for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯

for our clients. You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast's iconic Titanic Quarter. The Client Onboarding technology team are responsible for providing innovative solutions to enhance user operations on our enterprise platform. This involves end to end responsibilities from data modelling, application … the operation and business partners for implementation. Purpose Of The Role: The Senior Technical Business Analyst will play a key role in the design and build out of the Client Onboarding technology portfolio, which involves a dynamic rules-drive technology platform with a feature rich user interface designed to support business and operational activities. Our application is … written and verbal communication skills essential for communicating with various partners at various levels. Experience working directly with multiple development teams and stakeholders across regions. Subject matter expertise in Client Onboarding would be is an advantage. Strong PowerPoint, MIS skills, and project management skills. Education: Degree level education, or equivalent with a good general academic background. Related More ❯

2nd Line Support Technician – Northern Ireland Our client is a fast-growing and well-established business providing best-in-class IT support services to clients across the hospitality sector. They’re now looking for a highly motivated and experienced 2nd Line Support Technician to join their dynamic team. This is a fantastic opportunity to advance your career in a … of support needs across IT systems, networks, and hospitality-specific technologies. You’ll work with everything from POS and PMS systems to Wi-Fi and back-office infrastructure, ensuring client operations run smoothly 24/7. Key Responsibilities Deliver advanced technical support via phone, remote tools, and occasional site visits. Troubleshoot and resolve issues with Windows servers, networks, desktops … hospitality-focused systems. Escalate complex cases to 3rd line or vendor support when needed. Configure and maintain network hardware – switches, routers, firewalls, and wireless solutions. Keep accurate documentation of client environments, resolutions, and assets. Assist with onboarding, audits, migrations, and client handovers. Support project deployments including POS, PMS, and Wi-Fi upgrades. Mentor 1st Line Technicians More ❯

growing, innovative technology company that is seeking a Customer Success Executive to join their team here in Belfast? In this role, you’ll play a key part in strengthening client relationships, driving customer growth, and ensuring the successful delivery of solutions to a portfolio of valued B2B clients. This is an exciting opportunity to progress your career within a … supportive environment that encourages initiative, professional development, and long-term impact. Key Responsibilities Manage and develop multiple client accounts, acting as a trusted advisor and identifying growth opportunities Lead contract negotiations and upsell discussions that align client and company goals Represent the business at external meetings, industry conferences, and events (occasional UK travel required) Collaborate cross-functionally with … engineering and product teams to deliver seamless customer experiences and new product rollouts Support the onboarding of new clients and coordinate smooth handovers between teams Monitor account performance and provide regular updates and reports to both internal stakeholders and clients Stay up to date with market, industry, and customer trends to drive strategic growth opportunities Assist junior colleagues More ❯

MCS Group is working exclusively with a fast-scaling technology company in their search for a Software Engineering Team Lead. With significant investment onboard, our client is properly in scale up mode and plan to double their headcount by the end of this year. This Software Engineering Team Lead is a newly created role within the business, and will … and ensure timely, high-quality delivery. Mentor and support team members' growth and performance and get involved in recruiting and onboarding as the engineering function grows. Our client tech stack includes the following: PHP (Symfony), Angular, Typescript, AWS - brilliant if you have experience in working with these, but no issues if not. Our client's engineering More ❯

//www.g4s.com/en-gb We are at the forefront of the fire and security integrator market in the UK and have an enviable reputation for excellence and client portfolio. Typical clients include Government, Utilities, Healthcare, MOJ and MOD to name a few. What will you be doing To provide remote help desk support for a range of More ❯