Delivery Manager (official role title below) at a digital transformation partner helping organisations deliver smarter, technology-driven outcomes with an AI-first approach. Role Purpose The Knowledge Executive for Client Services is responsible for overseeing the client experience across the agency — ensuring timely, proactive, and value-driven service delivery. This includes owning clientonboarding, relationship … management, and operational support, while also serving as the steward of structured, AI-compatible client service knowledge. This role ensures high-quality client engagement and cross-team alignment while embedding automation, insight, and knowledge-driven support into the Client Services function. It includes regular client calls and meetings , acting as a key touchpoint for relationship health … and project coordination (particularly in collaboration with the Projects and Comms sub-units). Key Responsibilities 1. Client Relationship Management Serve as a key point of contact for assigned clients, ensuring satisfaction, responsiveness, and trust. Lead or participate in regular client meetings , capturing actions, progress, and service insights. Track health, feedback, and sentiment across the client portfolio. More ❯
IT Field Engineer – Three Legged Cross – £26,000–£34,000 DOE Our client is a long-established Telecoms and IT provider supporting businesses across Dorset and Hampshire. They are now seeking a motivated IT Field Engineer to join their growing team. This role of IT Field Engineer offers a varied mix of on-site support, project implementation, and solution More ❯
Woolsbridge Industrial Estate, Three Legged Cross, Wimborne, Dorset, England, United Kingdom
The Work Shop
IT Field Engineer – Three Legged Cross – £26,000–£34,000 DOE Our client is a long-established Telecoms and IT provider supporting businesses across Dorset and Hampshire. They are now seeking a motivated IT Field Engineer to join their growing team. This role of IT Field Engineer offers a varied mix of on-site support, project implementation, and solution More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Penelope
be doing on a day-to-day basis: Assisting with bookkeeping and record keeping of inventory/stock, etc Multitasking on projects Spearhead process and organisational improvements Assisting with client on-boardings, ensuring that everyone on the team has what they need to do their job Organising and reviewing invoices/charges for our clients Organising and reviewing stock More ❯
South West London, London, England, United Kingdom
Nigel Frank International
Resolve high-level technical issues escalated from 1st and 2nd line teams Provide expert support across Microsoft 365, Azure AD, and Windows Server environments Assist with technical projects and clientonboarding Collaborate with clients to understand their IT needs and deliver tailored solutions Mentor junior engineers and contribute to internal knowledge sharing Key Skills Required Office … ITIL practices What's in it for You? Progression into a Lead/Ops Manager role Microsoft training and certification support Exposure to a wide range of technologies and client environments Collaborative and supportive team culture Click 'apply now' or get in touch with Joe Bigsby on (0) or Nigel Frank International is the global leader in Microsoft Recruitment. More ❯
manage your projects, backed by a supportive team What you’ll be doing: Installing & supporting IT networks, hardware, telecoms, and cloud systems Delivering on-site project work and onboarding new customers Planning, scoping, and managing installs end-to-end Working closely with customers and colleagues to get it right first time Keeping clear documentation in CRM/ticketing More ❯
your background. Our structured program provides immersive training, focusing on Programme Management. Starting in our Operations team based in Chippenham Wiltshire, you will gain skills in Customer Support, Onboarding, or Customer Success. You will then have the opportunity to expand into our Programme Management department based in London , giving you the experience and confidence to advance within TEG. More ❯
swindon, wiltshire, south west england, united kingdom
TEG Logistics Technology
your background. Our structured program provides immersive training, focusing on Programme Management. Starting in our Operations team based in Chippenham Wiltshire, you will gain skills in Customer Support, Onboarding, or Customer Success. You will then have the opportunity to expand into our Programme Management department based in London , giving you the experience and confidence to advance within TEG. More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
ACS Business Performance Ltd
acumen, and a strategic, consultative approach to sales. Key Responsibilities: Identify, pursue, and secure strategic new business opportunities Lead New Product Introduction (NPI) and contract review meetings for new clientonboarding Work cross-functionally with Estimating, Engineering, Purchasing, and Operations teams Create tailored proposals and solutions based on in-depth client understanding Ensure commercial success by … Excel; MRP software experience is a bonus Clear, confident communication across digital and written channels If you're a commercially driven, technically adept professional with a passion for building client relationships and delivering tailored solutions-this could be the ideal next step in your career. ACS are recruiting for a Business Development Manager. If you feel that you have More ❯
St Ives, Cambridgeshire, Saint Ives, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment Ltd
Permanent Are you an ambitious DevOps Engineer with strong Python skills, a solid infrastructure background, and a passion for working closely with customers? I'm working with a leading client in the Greater Cambridge area who is looking for a DevOps Engineer to join their growing Professional Services team. This is a customer-facing role where you'll work … own vehicle will be essential. You will: Deploy cloud-based infrastructure and install company software solutions. Build and maintain automated workflows, writing Python scripts to improve efficiency. Lead weekly client meetings to update on project progress and gather requirements. Deliver bespoke data migration processes and ensure smooth onboarding for new customers. Troubleshoot technical issues and collaborate with … role. Strong Python scripting skills for automation and workflow optimisation. Hands-on experience with cloud platforms (Azure, AWS, Kubernetes, Docker, etc.). Comfortable leading customer-facing meetings and managing client expectations. Knowledge of infrastructure deployment, networking standards, and server administration. Strong troubleshooting and analytical skills. Desirable (but not essential): Experience with SQL for data handling and migration. Familiarity with More ❯
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Set2Recruit
Senior 2nd Line Engineer (Progression to 3rd Line) HQ: Gloucester/Hybrid About the Company My client is a growing, fast-paced Managed Service Provider (MSP) delivering IT support, cloud solutions, and infrastructure projects to a wide range of clients across the UK. The team thrives on collaboration, learning, and solving real-world technical problems with a people-first … point for the 1st line team Support infrastructure upgrades, migrations, and deployment projects Assist with onboarding new clients and maintaining their environments Document fixes and maintain accurate client records in the service desk system Collaborate with 3rd line engineers and project teams to expand your technical exposure Proactively identify recurring issues and suggest improvements What Were Looking … remote troubleshooting A strong desire to develop your technical skillset and move into a senior/3rd line position Excellent customer service and communication skills Full UK driving licence (client visits required) Benefits: Salary up to £40,000 DOE Private healthcare 25 days annual leave + bank holidays Professional development and Microsoft certification support Electric car scheme Pension scheme More ❯
Bournemouth, Dorset, South West, United Kingdom Hybrid / WFH Options
Hamilton Barnes Associates Limited
IT and Telecoms service provider delivering comprehensive technology solutions to businesses across the South of England. With a strong reputation built over three decades, the company serves a diverse client base by providing tailored support, installation, and managed services. Their focus is on delivering high-quality products and outstanding customer service, and they are now seeking talented professionals to … candidate will be a proactive, skilled engineer with a 'can do attitude, capable of delivering well-planned, professional installations and support services across a wide range of technologies. The client will be interested in a Support Engineer who is would be interested in moving into a more hands on role. Key Responsibilities: Deliver efficient and high-quality on-site More ❯
enhance engagement and improve learning outcomes. What will you be doing The Customer Success Implementation Specialist will play a pivotal role in supporting and coordinating the delivery of onboarding and training activities for our customers. You will help oversee the quality and consistency of onboarding sessions, provide feedback and guidance to colleagues and support the Training … with customers to ensure training is completed and any issues are resolved promptly. Assist with developing training resources, documentation and best practice guides as needed. Monitor and track customeronboarding data, escalating risks to the Training Team Leader as needed. Build strong working relationships with internal teams to ensure a seamless customer journey Key Skills, Experience and Qualifications … Experience delivering customeronboarding and training. Strong interpersonal and communication skills, with the ability to coach peers. Ability to work in a fast-paced, high-growth environment. Experience in customer service, education, training or a related field. Preferred experience with CRM and online training tools. Preferred experience of understanding the use of technology in classrooms. Be outgoing, confident More ❯
enhance engagement and improve learning outcomes. What will you be doing The Customer Success Implementation Specialist will play a pivotal role in supporting and coordinating the delivery of onboarding and training activities for our customers. You will help oversee the quality and consistency of onboarding sessions, provide feedback and guidance to colleagues and support the Training … with customers to ensure training is completed and any issues are resolved promptly. Assist with developing training resources, documentation and best practice guides as needed. Monitor and track customeronboarding data, escalating risks to the Training Team Leader as needed. Build strong working relationships with internal teams to ensure a seamless customer journey Key Skills, Experience and Qualifications … Experience delivering customeronboarding and training. Strong interpersonal and communication skills, with the ability to coach peers. Ability to work in a fast-paced, high-growth environment. Experience in customer service, education, training or a related field. Preferred experience with CRM and online training tools. Preferred experience of understanding the use of technology in classrooms. Be outgoing, confident More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Alexander Mae (Bristol) Ltd
The Job: Were delighted to be assisting our client with their need for a Senior IT Systems Engineer/Helpdesk 2 nd/3 rd Line Support to join their growing IT team. About the Role: On behalf of our client we are seeking a highly skilled Senior Engineer/2 nd/3 rd Line Helpdesk Support … to support and maintain the existing managed IT support client base, while acting as the technical escalation point for the Service Desk team. This is a varied and hands-on role with responsibility for their service desk, escalations, and involvement in technical leadership across the business. This role will be office based three days per week , with two days … system troubleshooting Onboarding new clients when needed Supporting non-technical colleagues with escalated issues Reporting directly to the Service Desk Manager The Person: For this role, our client is seeking someone with a strong technical background in IT support, particularly within Azure and Microsoft 365 environments. Experience in an MSP environment is highly desirable. Previous experience in More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Digital Tonic
Are you a digital marketing specialist who loves managing client relationships? Are you looking for a senior digital marketing role with the freedom to work remotely and the flexibility to shape your own day? This opportunity is fully remote within the UK, offering autonomy, balance, and trust—ideal if you want a senior position without the constraints of office … based working or endless meetings. We’re looking for a Head of Client Delivery/Digital Account Director to take charge of client relationships and ensure campaigns run smoothly across a fast-growing digital consultancy. You’ll be the key point of contact for clients - leading onboarding, building long-term relationships, and making sure projects are … someone who loves working with people, thrives on clear communication, and enjoys the freedom of a flexible, remote-first environment. The Role You’ll be the person ensuring every client feels valued, supported, and confident in the work being delivered. From onboarding new clients to checking in with existing ones, you’ll manage relationships day to day More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Red Recruitment
Red Recruitment is recruiting a Business Development Manager to join our client, a telecoms and technology company who are recognised as a leader in their field. In this position, you will play a critical role in driving growth by identifying, targeting, and converting new business opportunities. This is a high-impact, results-driven role suited for a dynamic, self … approach Developing strong relationships with key decision-makers, including C-level executives Delivering compelling presentations and proposals tailored to customer needs Collaborating with internal teams to ensure seamless onboarding and customer satisfaction Meeting and exceeding monthly, quarterly, and annual sales targets Key Skills and Experience of a Business Development Manager: Proven success and experience in a new business More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
red recruitment
Red Recruitment is recruiting a Business Development Manager to join our client, a telecoms and technology company who are recognised as a leader in their field. In this position, you will play a critical role in driving growth by identifying, targeting, and converting new business opportunities. This is a high-impact, results-driven role suited for a dynamic, self … approach Developing strong relationships with key decision-makers, including C-level executives Delivering compelling presentations and proposals tailored to customer needs Collaborating with internal teams to ensure seamless onboarding and customer satisfaction Meeting and exceeding monthly, quarterly, and annual sales targets Key Skills and Experience of a Business Development Manager: Proven success and experience in a new business More ❯