Service Desk Manager
- Location
- East Midlands, England, United Kingdom
second-line support engineers. Recruit, onboard, train, and develop team members. Conduct regular performance reviews and provide coaching and mentoring. Foster a culture of accountability, collaboration, and continuous improvement. Service Desk Operations Oversee the daily operation of the service desk, ensuring tickets are resolved effectively and within agreed … cybersecurity to infrastructure, we support businesses with practical, powerful tech solutions that work. We’re not your typical IT company, either. We’re a collaborative, people-focused team that genuinely cares about making a difference, both for our clients and for our team. If you’re looking ...