Dynamics 365 Contact Center & Customer Service Functional Architect
- Hiring Organisation
- KPMG UK
- Location
- City of London, London, United Kingdom
Bring We do not expect every candidate to cover every area. What matters most is strong functional design capability, contact centre understanding, and confidence working with clients and delivery teams. Essential Strong experience delivering Dynamics 365 Customer Service and/or Contact Center solutions in a functional role. Solid … programmes that directly impact customers, agents and service leaders. Strong delivery focus : Be part of teams that care about adoption, usability and operational success. Collaborative architecture model : Work closely with technical specialists while owning functional outcomes. Opportunities to grow : Develop deeper product expertise or progress towards Solution or Lead ...