Service Manager
- Hiring Organisation
- Ecosurety
- Location
- Newport, UK
will lead the operational strategy, team delivery, and continuous improvement of the serviceensuring scalable processes, strong data integrity, excellent client experience, and alignment with commercial and contractual requirements. You will also work cross-functionally with Product, Technology, Sales and Members teams to ensure the service evolves in step with … delivery team, promoting a high-performance culture rooted in accountability, creativity, and collaboration. Manage team capacity and resourcing, ensuring delivery is aligned with commercial priorities, project requirements, internal targets, and forecasts from the sales pipeline and time tracking data. Act as the senior point of escalation for complex ...