Customer Success Manager Cyber
- Hiring Organisation
- Littlefish
- Location
- Nottingham, Nottinghamshire, East Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £50,000
receive value from their partnership with Littlefish Group. You'll work closely with customer stakeholders and internal Cyber teams, bringing together service management, commercial awareness and clear communication. You'll lead service reviews, coordinate actions, support continual improvement and maintain a clear view of account performance. … customer relationships and maintaining oversight of contracted cyber services Leading customer service reviews and governance meetings Monitoring service performance, risks, issues, contractual commitments and commercial outcomes Working with Cyber and wider internal teams to resolve issues and drive practical improvements Identifying opportunities to improve the customer experience and strengthen ...