9 of 9 ConnectWise Jobs in the UK excluding London

need to demonstrate they have the ability to troubleshoot server performance, network connectivity, and application service issues, have familiarity with monitoring tools such as ConnectWise RRM, SolarWinds, PRTG, Datto, LogicMonitor or similar. With incident management experience and excellent communication skills. A starting salary of up to £35,000 plus benefits ...

DHCP, Group Policy, Hyper-V/VMware. Microsoft 365 & Azure - Administration, migrations, security best practices. Linux experience - Strong troubleshooting skills. PSA & RMM experience - NinjaOne, ConnectWise, or similar. Cyber Security Awareness - Patching, MFA, endpoint protection. 3rd Line I.T Support Engineer Salary & Benefits Salary- £35,000- £45,000 (dependent on experience ...

approach with users Team player who contributes to smooth service delivery Comfortable setting up, adjusting and using technical equipment as needed Desirable Experience using ConnectWise Manage (or similar ticketing systems ...

environments (Exchange, SharePoint, Teams, Teams Voice) Support and configure Hyper-V and virtualised environments Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage ideal) to manage tickets and SLAs Monitor and maintain client systems and networks Assist with workstation setups and fault diagnosis (hardware/software) Deliver … excellent customer service via phone, email, and in person Ideal Experience With: ConnectWise Manage, NinjaOne RMM, Datto Backup, Cove Backup Exclaimer, CloudAlly, Heimdal Security, Keeper, Password Boss, Augmentt What You'll Need: Previous IT experience working at an IT Mananaged Services Provider Strong communication and customer service skills Confidence ...

diagnose and resolve issues efficiently.Deliver service desk support in a busy environment, prioritising workloads to meet peak demands.Accurately update service desk software, specifically using Connectwise Manage.Showcase a strong understanding of Windows Operating Systems and M365 products, including education-specific applications.Collaborate with team members to ensure effective service delivery and foster … adjust, and maintain technical equipment as required. What We're Looking For: Experience in a service desk environment, preferably within the education sector.Familiarity with Connectwise Manage is desirable.Strong IT and numeracy skills, with confidence in navigating software packages.Excellent interpersonal and communication skills to engage effectively with customers.A team player ...

resolve issues efficiently. Deliver service desk support in a busy environment, prioritising workloads to meet peak demands. Accurately update service desk software, specifically using Connectwise Manage. Showcase a strong understanding of Windows Operating Systems and M365 products, including education-specific applications. Collaborate with team members to ensure effective service delivery … maintain technical equipment as required. What We're Looking For: Experience in a service desk environment, preferably within the education sector. Familiarity with Connectwise Manage is desirable. Strong IT and numeracy skills, with confidence in navigating software packages. Excellent interpersonal and communication skills to engage effectively with customers. A team ...

Solution Provider licensing, including adds, changes, and renewals Working closely with Finance to ensure billing accuracy, forecasting, and clean pipeline data Owning and improving ConnectWise CPQ and Procurement workflows, including Sage 50 integrations Reducing errors, returns, and credits through robust processes and quality control Managing compliance calendars, renewals, and recurring … within an IT reseller or Managed Service Provider Strong understanding of hardware procurement, software and subscription licensing, including Microsoft 365 Hands-on experience with ConnectWise CPQ and Procurement, and Sage 50 (or similar) Proven commercial capability, with experience improving margins while remaining competitive Confident people management experience, with a coaching ...

ledger invoices are completed accurately and to stringent deadlines. Accountabilities Include: Knowledge & Key Skills Project Setups in CW, check Client POs Raise invoices on ConnectWise once Ready to invoice emails received. Email invoices to customers from ConnectWise Client Monthly statements from Sage Sales Invoicing report weekly & month … each month. Maintenance spreadsheet. Reconcile Invoices in Advance on Sage Training PL on customer portals & processes for holiday cover Update EU rate in ConnectWise for Labour & B Labour costs & sales Other Responsibilities: Managing rebate schemes & reporting to MD & FM. Holiday cover Raising ad-hoc invoices, e.g. marketing costs, Updating balance ...

team to influence strategy and growth Managing and reporting on KPIs, SLAs, and service metrics Ensuring best use of tools and systems, including the ConnectWise suite Building strong relationships with clients and acting as a trusted point of contact What We’re looking for Previous MSP experience – you’ll understand … pace, priorities, and client demands of the MSP world Strong people leadership skills with a values-driven approach Experience with Microsoft 365 and The ConnectWise Suite (Manage, Automate, etc.) Someone who thrives on building teams, improving processes, and delivering excellent client service Why Join My Client? Be part ...