1 to 25 of 26 Continuous Improvement Jobs in Dorset

software development and deployment processes. You will ensure the reliability, scalability, and security of our cloud-based infrastructure while fostering a culture of continuous improvement and innovation. If you are passionate about DevOps leadership, have extensive experience with Azure, and excel at developing teams and collaborating with … best practices and standards; create and maintain infrastructure as code scripts and templates using Terraform and Azure Resource Manager; review and approve team implementations. Continuous Integration/Continuous Deployment (CI/CD): Design, implement, and enhance enterprise-grade CI/CD pipelines using Azure DevOps, Azure Pipelines ...

also manage customer-side projects including offnet and multisite installations. The Customer Services Director will set and deliver the overall customer service strategy, drive continuous improvement, and ensure that all client interactions reflect company values and goals. Key Responsibilities: Delivering a world-class customer experience, driving customer … connectivity services would be important, ideally in a telco, mobile or utility provider Extensive experience with service delivery metrics, customer satisfaction analytics, and continuous improvement programmes Hands-on, "customer first" attitude, able to develop innovative ways to improve service delivery, driving higher satisfaction and faster ticket resolution ...

experienced Business Process Analyst that is looking for a role with variety & challenge. Previous experience working within an analytical and process improvement role would be highly desirable of this role. An ability to work with a variety of stakeholders is critical for this role. Role overview: Process mapping … Requirements gathering and data analysis. Appreciation of automation opportunities working closely with software development teams. Stakeholder engagement, communication & change management. Improvement recommendations. Continuous improvement mindset. You will have: Previous experience in process improvement & transformation within a large, multi-site organisation. Ability to support ...

will play a crucial role in maintaining our reputation for excellence by diagnosing and fixing technical issues, mentoring junior colleagues, and supporting the continuous improvement of our products. Key Responsibilities Provide 1st and 2nd line technical support for cloud communication platforms, hosted IP telephony systems, and associated … before they impact customers. Maintain compliance with internal processes, security policies, and industry standards (e.g., ISO 27001, HIPAA). Continuously contribute to process improvement, suggesting ways to enhance efficiency and customer satisfaction. Required Skills & Experience Education to NQF Level 3/4 in a computing-related discipline (e.g. ...

requirements. To provide analysis services during the ideation, initiation, design and shaping and delivery phases of business change initiatives. Also to contribute towards continuous improvement of the Business Analysis Practice through leading on improvement initiatives, reviewing other BA outputs and coaching more junior team members. … self and/or others robustly and realistically for planning purposes Proactively identify and lead delivery of a number of Business Analysis Practice improvement initiatives Peer review the outputs of other Business analysts, offering constructive feedback where applicable and ensuring that in-house analysis standards are adhered ...

. Experience in designing and delivering application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development and continuous learning. Proficiency with Microsoft Office, service desk management systems, and analytical tools — including SQL scripting. What You'll Do Lead, mentor, and manage … team of clinical application specialists, providing direction, support, and ongoing professional development. Foster an inclusive, collaborative team environment that champions knowledge sharing, continuous improvement, and innovation. Conduct regular performance evaluations, set clear objectives, and provide constructive feedback to support growth. Oversee the development and implementation of strategies ...

delivery models to ensure secure, scalable, and citizen-focused solutions. Expert in driving cross-functional collaboration, aligning IT strategies with policy outcomes, and promoting continuous improvement across programmes. The Operations Delivery Lead will be a well-rounded in service deliver, applications or infrastructure management and should possess ...

improvements, and digital experience enhancements. Work with leading technology partners and global enterprise customers. Join a culture committed to customer success, operational excellence, and continuous improvement EEO Statement GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion ...

closely with Project Managers, Regional Delivery Leads, and other Cost Managers. Interact with planning teams to profile costs and ensure accurate financial forecasting. Support continuous improvement of cost management processes and documentation. Travel as required to project sites to validate data and align with local teams. What ...

Proactively identify, assess, and manage potential risks and issues, ensuring that corrective actions are taken to keep projects on track and meet client expectations. Continuous Improvement: Stay current on industry trends, supply chain best practices, and new technologies. Contribute to the development of methodologies, tools, and processes ...

Opportunity to shape tooling, workflow, and engineering standards Clear progression path into Technical Lead Collaborative culture with a focus on high-quality engineering and continuous improvement If you're a hands-on engineer who enjoys building scalable backend systems, working cloud-first, and embracing AI-assisted development ...

they meet business objectives, quality standards, regulatory requirements, and timelines Developing a team of project managers and fostering a culture of accountability, collaboration, and continuous improvement Responsibilities include maintaining a comprehensive portfolio view for tracking, reporting, and performance insights to support strategic decision-making Required Knowledge & Experience ...

technical deliverables, progress reports, and stakeholder presentations. Contribute to proposal development and bid activities, offering project management expertise for public and commercial tenders. Drive continuous improvement by capturing lessons learned and implementing best practices to enhance efficiency and effectiveness. Required Qualifications 5+ years of programme or project ...

Agile methodologies within the data team and championing the benefits this will bring to the RNLI. - Removing impediments and fostering a culture of continuous improvement within the team. - Utilising tools such as Azure DevOps (ADO) to manage and track sprint progress and performance. About You Were looking ...

operation function for our data estate. Youll lead our L1/L2 Data Service Desk, set service standards and SLAs, and drive continuous improvement so outages reduce and recoveries are faster. Youll steward major incident recovery for data services and turn lessons into robust runbooks, knowledge articles ...

backend engineering, performance testing (NFT), and SRE principles. You’ll collaborate closely with cross-functional teams in a culture that encourages experimentation, learning, and continuous improvement. Key Responsibilities Design, develop, and maintain scalable backend services using Java and the Spring technology stack (Spring Boot, Spring MVC). Build ...

Collaborate with engineers, developers, and operational teams to deliver high-quality services. Provide customer support and record activities in service management tools. Contribute to continuous improvement of processes and tooling. Full perm role including organisation benefits (Excellent pension) Fully remote with the need to come on site ...

implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability ...

share knowledge. Engage with suppliers, customers, and third parties to enhance security posture. Mentor other team members and contribute to a culture of continuous improvement in the cybersecurity sphere. Demonstrate ambition and capability to grow into a Cyber Lead role. Qualifications & Experience: Essential: Proven experience in cybersecurity … e.g. CEH, SSCP, CCSP, AWS Security, etc.). Experience with penetration testing coordination and remediation. We offer: Competitive base salary with an annual bonus. Continuous training and learning opportunities to support career development. 26 days of holiday, increasing up to 29 with length of service. 37.5-hour working week ...

deliverables. Maintain current knowledge within their area of technical specialisation and ensure the benefit of this knowledge is realised within their design solutions Support continuous improvement of system engineering company processes Support certification activities for company products. Ensure allocated tasks are completed in accordance with the applicable ...

internal strategy and product development Use Data to Guide Success: Track account health, customer satisfaction, and adoption metrics Prepare insights and reports to support continuous improvement What You Bring Required: Experience in Customer Success, Account Management, or Client Services Proven ability to build strong client relationships Excellent ...

JSON). Experience with enterprise CRM systems and complex project delivery. Excellent customer engagement and stakeholder management skills. A passion for quality, collaboration, and continuous improvement. If the above opportunity is of interest, and you have the experience required, apply via this post and I will be in touch ...

governance across a portfolio of IT suppliers Manage contract lifecycles, renewals, SLAs, and commercial negotiations Ensure suppliers meet regulatory, security, and risk requirements Drive continuous improvement and value for money Work closely with IT, procurement, and risk teams to support business priorities About You: Proven experience ...

Location : Bournemouth, Dorset Scope : Lead the internal IT function across infrastructure, security, and user support Impact : Own technical decisions and drive continuous improvement across systems and processes Team : Manage and mentor a small, multi-site team Environment : Modern tech stack, cloud-first roadmap, and strong commitment ...

This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident management, and responsibility for the overall quality of services … ITIL foundation certified Strong service attitude and aiming to build lasting customer relationships Be able to identify and own the implementation of service improvement activities Experience of managing SLA's and KPI's Experience in problem management and change management Ability to demonstrate exceptional interpersonal skills and able ...