approved providers to deliver these services within the NHS in the future Our team members stay with us for an average of 4.3 years The Role: Senior Resourcing and ContinuousImprovement Specialist We're looking for an experienced Senior Resourcing and ContinuousImprovement Specialist to design the infrastructure, processes, and insights that will help … Second Nature scale sustainably. Sitting at the intersection of data, people, and service delivery, this role goes beyond analysis, you'll systemise operations, build scalable infrastructure, and drive continuousimprovement across the business. You'll partner closely with Health Coaching, Customer Support, and Call teams, as well as People, Finance, and Product, ensuring we make data-driven … service delivery and resource usage. Translate data into actionable insights for senior leadership and cross-functional teams. Support strategic decision-making through scenario modelling and cost-to-serve analysis. ContinuousImprovement Lead initiatives to identify bottlenecks, inefficiencies, and risks across operations. Implement structured methodologies (Lean, Six Sigma, or similar) to drive sustainable improvements. Establish feedback loops to More ❯
Performance Monitoring: Monitor service performance against agreed SLAs and KPIs, implementing improvements where necessary. Reporting: Provide regular reports on service performance, issues, and improvements to senior management and customers. ContinuousImprovement: Drive continuousimprovement initiatives to enhance service quality and efficiency. Compliance: Ensure all services are delivered in compliance with relevant regulations and standards. … Experience in monitoring and managing service performance against SLAs and KPIs. Communication: Excellent communication skills, both written and verbal, with the ability to present complex information clearly and concisely. ContinuousImprovement: Experience in driving continuousimprovement initiatives to enhance service quality and efficiency. Compliance: Knowledge of relevant regulations and standards related to service delivery. More ❯
of working that interface seamlessly with other business units. Monitor Performance: Set up and monitor operational performance, assess third-party contracts, and support targeted improvements to enhance efficiency. Drive ContinuousImprovement: Cultivate a culture of continuousimprovement within the REFM team, ensuring lessons learned are translated into future opportunities. Coordinate Change: Own and coordinate … conflicts and build relationships internally and externally. Technical Competence: Proficiency in MS Project and/or other project management software, with a strong understanding of business and financial processes. ContinuousImprovement Expert: Experience in best practices for continuousimprovement, optimizing results, and tracking outcomes. Top Highlighted Requirements: Experience in Business Continuity & Resilience, with BCI More ❯
of working that interface seamlessly with other business units. Monitor Performance: Set up and monitor operational performance, assess third-party contracts, and support targeted improvements to enhance efficiency. Drive ContinuousImprovement: Cultivate a culture of continuousimprovement within the REFM team, ensuring lessons learned are translated into future opportunities. Coordinate Change: Own and coordinate … conflicts and build relationships internally and externally. Technical Competence: Proficiency in MS Project and/or other project management software, with a strong understanding of business and financial processes. ContinuousImprovement Expert: Experience in best practices for continuousimprovement, optimizing results, and tracking outcomes. Top Highlighted Requirements: Experience in Business Continuity & Resilience, with BCI More ❯
have an opportunity for a Senior Infrastructure Operations Engineer (SIOE) to join the in-house technical team. The SIOE plays a pivotal role in ensuring the stability, performance, and continuousimprovement of the organisation's IT operations. This position is responsible for the management and optimisation of the hybrid cloud infrastructure which supports business-critical services. Who … part of the National Audit Offices Digital Services. The primary mission of the team is maintaining the NAO's digital estate. Ensuring the operational availability, accessibility, capacity, security, and continuousimprovement of the technologies, infrastructure, systems and services across the digital estate Relationships: Reporting to: Head of Digital Operations Relationships: Lead Infrastructure Operations Engineer Internal: Digital Services … o Identify opportunities and implement solutions to streamline operations and reduce manual effort. o Testing: Define test conditions, identify risks and report on test activities and outcomes. Project and ContinuousImprovement o Provide project support for continuousimprovement of line-of-business services and supporting infrastructure. Implementation of new services. o Collaborate with cross More ❯
City of London, London, United Kingdom Hybrid / WFH Options
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Permanent About the Company 🌟 We are a fast-growing, innovation-led organisation focused on delivering meaningful change through smart processes and empowered teams. Our culture fosters accountability, curiosity, and continuous learning, with a strong emphasis on collaboration and impact. Role Overview 🎯 We’re seeking a Change Delivery Manager to lead the delivery of strategic projects and continuousimprovement initiatives across the business. Managing a team of three ContinuousImprovement & Change Analysts, you will ensure the effective and timely delivery of multiple workstreams, fostering strong collaboration between business, change, and technology teams. You’ll also oversee change communications 📢 and coordinate an engaged network of change champions 💬, ensuring alignment, transparency, and commitment to change activities … across the organisation. Key Responsibilities 🛠 👥 Team Leadership & Delivery Oversight Lead and develop a team of three Change & ContinuousImprovement Analysts, enabling them to deliver change initiatives with confidence. Manage multiple concurrent change projects, ensuring alignment with objectives, timelines, and business priorities. 🤝 Stakeholder Collaboration Act as a bridge between business, technology, and data teams to ensure shared understanding More ❯
Permanent About the Company 🌟 We are a fast-growing, innovation-led organisation focused on delivering meaningful change through smart processes and empowered teams. Our culture fosters accountability, curiosity, and continuous learning, with a strong emphasis on collaboration and impact. Role Overview 🎯 We’re seeking a Change Delivery Manager to lead the delivery of strategic projects and continuousimprovement initiatives across the business. Managing a team of three ContinuousImprovement & Change Analysts, you will ensure the effective and timely delivery of multiple workstreams, fostering strong collaboration between business, change, and technology teams. You’ll also oversee change communications 📢 and coordinate an engaged network of change champions 💬, ensuring alignment, transparency, and commitment to change activities … across the organisation. Key Responsibilities 🛠 👥 Team Leadership & Delivery Oversight Lead and develop a team of three Change & ContinuousImprovement Analysts, enabling them to deliver change initiatives with confidence. Manage multiple concurrent change projects, ensuring alignment with objectives, timelines, and business priorities. 🤝 Stakeholder Collaboration Act as a bridge between business, technology, and data teams to ensure shared understanding More ❯
Agility. Mission Critical Engineering (MCE) Team As integral part of the EMEA CTO Group, the core objective of the MCE team is to drive design excellence, innovation, standardization, and continuousimprovement to enable the delivery of cost-effective and high-quality infrastructure, delivered safely and always on time. Striving for operational excellence, we specialize in pioneering technical … the EMEA region, aligning with Vantage's overall business goals and objectives. Drive innovation and best practices in mechanical engineering design and construction, fostering a culture of excellence and continuous improvement. Develop and implement long-term mechanical engineering plans and initiatives that support Vantage's expansion into new markets and ensure the organization remains at the forefront of the … ensure alignment on project objectives. Act as the key point of contact for mechanical engineering-related inquiries and foster open communication channels to address stakeholders' concerns and expectations effectively. ContinuousImprovement and Risk Management Champion a culture of continuousimprovement within the mechanical engineering team, promoting the adoption of new technologies, methodologies, and best More ❯
Agility. Mission Critical Engineering (MCE) Team As integral part of the EMEA CTO Group, the core objective of the MCE team is to drive design excellence, innovation, standardization, and continuousimprovement to enable the delivery of cost-effective and high-quality infrastructure, delivered safely and always on time. Striving for operational excellence, we specialize in pioneering technical … the EMEA region, aligning with Vantage's overall business goals and objectives. Drive innovation and best practices in electrical engineering design and construction, fostering a culture of excellence and continuous improvement. Develop and implement long-term electrical engineering plans and initiatives that support Vantage's expansion into new markets and ensure the organization remains at the forefront of the … ensure alignment on project objectives. Act as the key point of contact for electrical engineering-related inquiries and foster open communication channels to address stakeholders' concerns and expectations effectively. ContinuousImprovement and Risk Management Champion a culture of continuousimprovement within the Electrical Engineering team, promoting the adoption of new technologies, methodologies, and best More ❯
activity is proportionate with the change impacts and plans are incorporated within wider plans Quality Assurance: Ensure that all deliverables meet the required quality standards. Implement best practices and continuousimprovement initiatives to enhance programme outcomes. Strategic Alignment: Align programme objectives with organisational goals and strategies. Ensure that programmes contribute to the overall mission and vision of … deadlines; organised and disciplined but able to cope with ambiguity; monitors progress against plans using project management techniques or other recognised methods such as Agile/Waterfall/Hybrid. Continuousimprovement: identifies opportunities for continuousimprovement; shows demonstrates enthusiasm and willingness. Creates momentum and excitement around initiatives and new approaches. Delivering results: remains calm More ❯
and people priorities. Facilitation & Delivery: You'll facilitate learning interventions, using your experience to create engaging experiences for our Legends you'll make sure our programs land with impact ContinuousImprovement & Innovation: Driving continuousimprovement of learning programs through feedback, technological advancements, and emerging best practices in adult learning and instructional design. Data & Insights … in Learning & Development with a strong background in designing, curating, and facilitating impactful learning programs. Expertise in adult learning principles and instructional design, with a track record of driving continuousimprovement through innovative learning solutions. Exceptional facilitation skills, with the ability to deliver engaging and memorable learning experiences across all levels and in a remote organisation. Strong More ❯
locations London Amsterdam time type Full time posted on Posted 30 Days Ago job requisition id REQ_ As Digital Product Solution Lead - Orchestration, you will lead the development and continuousimprovement of our technology driven procurement intake and orchestration processes, ensuring seamless integration with back-end applications and creating orchestration as a solution with the potential to … on the content of the workflows, organizes feedback sessions. Incidents/Issue Resolution: Alerted on critical incidents, participate in defining hot fixes/workarounds for major faults. Innovation and ContinuousImprovement: Stay on top of industry trends and best practices to drive innovation and continuousimprovement in procurement orchestration. Find opportunities for process optimisation … or equivalent in business administration, supply chain management, or having worked previously in a related field Qualifications and/or experience in relation to project management/process improvement methodologies e.g. Agile, Lean Six Sigma preferred. Strong understanding of procurement processes, sourcing strategies, and the intricacies of supply chain dynamics. Proven experience in a Product Owner or similar More ❯
Supporting the fast paced growth of our Fulfilment Operations in this role you will be identifying and delivering opportunities for improvement! As CI Manager you will be a positive agent for driving change in the Operating Region. From supporting the delivery of the improvements roadmap and driving efficiencies across a 5 pillars. you will be in a position … and delivery issues Working closely with operations teams at a levels to support them in delivering improvements Coaching and train operational teams to embed a culture of quality focused continuousimprovement Supporting decision making by building cost vs benefit proposals and slide decks. Present these to the Senior Team and other key stakeholders to gain support for … Ability to persuade, negotiate and influence key stakeholders Confidence in delivering informative, we-organised presentations Experience of managing projects Experience of analysing and utilising data Previous experience in a continuousimprovement environment or the use of Lean methodology tools Previous experience in a 24/7 productivity conscious warehouse environment Working knowledge of food safety practices Good More ❯
delivery progress, and key performance indicators Assess the quality, consistency, and accuracy of portfolio and delivery data and derive actionable insights to support effective governance and strategic planning Assist continuousimprovement in governance and reporting processes to align with agile best practices by identify and implement efficient practices to collect accurate and timely information for governance, progress … initiatives and the ART 's portfolio delivery Ensure ongoing audit readiness by ensuring that all portfolios maintain accurate, traceable, and compliant documentation of delivery and governance activities Assist with continuousimprovement in the reporting processes to align with Agile best practices to establish an organisational culture that values agility, transparency, experimentation, and continuous learning Facilitate the … ART competency self-assessment for continuously improving the delivery practice to establish an organisational culture that values agility, transparency, experimentation, and continuous learning Assist with the standardised collection and use of agile metrics to enable ARTs to identify trends, monitor performance, and discover opportunities for continuousimprovement across Agile Release Trains Experiences Communication skills to be More ❯
enable scalable and data-driven QA testing. Ensure QAR findings and action plans are followed through to resolution, consistent with Citi's governance and regulatory expectations. Contribute to the continuousimprovement of QA frameworks, methodologies, and risk assessments across global regions. Represent the QA function in governance forums, internal audits, regulatory reviews, and cross-functional initiatives. Mentor … on designing and implementing robust Quality Assurance framework, from execution of scripts and procedures, development of housing infrastructure and database maintenance, reporting to senior management of observed findings, and continuousimprovement, working closely and independently to the IBQA Heads of WLCR/CCR/Data and Function Heads Strong working knowledge or demonstrable ability to learn automation … the ability to prioritize multiple deliverables in a high-impact environment. Excellent analytical and data interpretation abilities. Exceptional communication and stakeholder engagement skills-written, verbal, and presentation. Commitment to continuousimprovement and innovation within the QA function. High integrity, control orientation, and ability to foster a culture of excellence and accountability. Advanced proficiency in Microsoft Office (Excel More ❯
shift, session quality, root cause downtime) Build dashboards and reporting systems to provide visibility at all levels—from operators to executives Set aggressive but achievable performance targets and drive continuousimprovement against them Build a Culture of ContinuousImprovement Establish standard operating procedures (SOPs), operator work instructions, and daily execution rhythms Embed Lean principles … manufacturing, test, or technical operations in a high-performance environment Proven track record of running metric-driven operations at scale, ideally shift-based or production-like Strong background in continuousimprovement methodologies (Lean, Six Sigma, TPS, or similar) Familiarity with robotics, ML data workflows, or autonomous systems is a strong plus Clear communicator, structured thinker, and capable More ❯
shift, session quality, root cause downtime) Build dashboards and reporting systems to provide visibility at all levels—from operators to executives Set aggressive but achievable performance targets and drive continuousimprovement against them Build a Culture of ContinuousImprovement Establish standard operating procedures (SOPs), operator work instructions, and daily execution rhythms Embed Lean principles … manufacturing, test, or technical operations in a high-performance environment Proven track record of running metric-driven operations at scale, ideally shift-based or production-like Strong background in continuousimprovement methodologies (Lean, Six Sigma, TPS, or similar) Familiarity with robotics, ML data workflows, or autonomous systems is a strong plus Clear communicator, structured thinker, and capable More ❯
months in role. You will think omni-channel, be passionate about personalised experiences across digital, love reporting and storytelling, be passionate about data driven merchandising, and want to deliver continuousimprovement across our physical and digital landscape (dine in and takeaway) to ensure customers get best-in-class digital experiences. Applying your ecommerce and user experience expertise … channels. Lead digital experiences on takeaway and in-restaurant ordering and booking systems, ensuring a cohesive and user-friendly interface. Identifying opportunities for digital optimization and contribute to the continuousimprovement roadmap to enhance performance and user experience. Lead market-specific continuousimprovement and A/B testing initiatives, collaborating with the global CRO … multiple initiatives, prioritize tasks, and meet deadlines in a dynamic environment. Meticulous attention to detail to ensure accuracy and consistency across digital platforms. Proactive in identifying opportunities for improvement and implementing creative solutions. Deep commitment to understanding and improving the customer experience through digital channels. Ecommerce training or operations background. Strong understanding of digital customer journeys, segmentation, personalization More ❯
ensures that our application deployment platforms are fully optimised to support business-critical applications across Corporate International. The team is also a key proponent of a DevOps culture, encouraging continuousimprovement and operational excellence. We are seeking a skilled and versatile Platform Engineer with both strong development expertise and deep operational knowledge. This individual will partner with … recovery during major outages, engaging with multiple stakeholders including external vendors and managed service providers Monitor system performance and make recommendations for improvements to ensure optimal application functionality Drive continuousimprovement initiatives across existing technical solutions Promote and support a DevOps culture within the team Collaborate with the Security team to ensure all systems follow a "security … diverse audiences Proven ability to collaborate across functional teams and lead small projects Keen attention to detail with a proactive, solutions-oriented approach Committed to fostering a culture of continuousimprovement and innovation Role Profile Expertise Demonstrates in-depth technical knowledge and experience in the relevant domain Utilises industry best practices to improve processes, services, and products More ❯
ensures that our application deployment platforms are fully optimised to support business-critical applications across Corporate International. The team is also a key proponent of a DevOps culture, encouraging continuousimprovement and operational excellence. We are seeking a skilled and versatile Platform Engineer with both strong development expertise and deep operational knowledge. This individual will partner with … recovery during major outages, engaging with multiple stakeholders including external vendors and managed service providers Monitor system performance and make recommendations for improvements to ensure optimal application functionality Drive continuousimprovement initiatives across existing technical solutions Promote and support a DevOps culture within the team Collaborate with the Security team to ensure all systems follow a "security … diverse audiences Proven ability to collaborate across functional teams and lead small projects Keen attention to detail with a proactive, solutions-oriented approach Committed to fostering a culture of continuousimprovement and innovation Role Profile Expertise Demonstrates in-depth technical knowledge and experience in the relevant domain Utilises industry best practices to improve processes, services, and products More ❯
and close new enterprise merchant opportunities worldwide. This is a unique opportunity to make a significant impact on our global growth story, driving revenue and fostering a culture of continuousimprovement from inception. Your Impact in This Role: Build and Lead a New Global Sales Team: Take the lead in recruiting, onboarding, training, and continuously developing a … with Sales Engineering, Client Success, Marketing, and Product teams globally to ensure seamless client onboarding, effective customer training, and alignment with overall business objectives in each market Risk Management & ContinuousImprovement: Proactively seek opportunities to enhance risk management within global sales operations and champion a culture of continuousimprovement, both within the team and … for our customers. We put the customer at the heart of what we do. We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement. We work as a team: We collaborate closely and value team success over individual achievement. More ❯
2024. What You'll do (the role) The Information Manager shall act as a strategic leader and focal point in the organisation for overseeing the design, implementation, adoption and continuousimprovement of our information management system. They are responsible for developing and executing all aspects of a comprehensive Information Management strategy, aligned with organisational goals, that ranges … stakeholders at all levels across our global organisation, including Information Management Representatives, and Infrastructure and IT colleagues, to gather requirements, solicit feedback and identify opportunities for system enhancement and continuousimprovement, to deliver a positive user experience and increased system adoption and compliance. The role requires a deep understanding of SharePoint as well as experience of managing … level information management systems. Deep understanding of SharePoint and previous experience managing and maintaining documents in line with ISO9001, ISO15489 and ISO30301 principles Experience with system optimisation, maintenance, and continuousimprovement initiatives. Excellent communication, collaboration, and stakeholder management skills Strong analytical, problem-solving, and decision-making abilities QUALIFICATIONS Degree qualified (Information Management) or equivalent relevant experience in More ❯
shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuousimprovement, while fostering a culture where every voice is heard and valued. Join us and become part of a company that's empowering people to unlock their … practices Work closely with the Order to Cash Director and team to ensure seamless deal flow and co-ordination on credits and revenue recognition/collectability issues. Lead the continuousimprovement of the Subscription and Revenue modules. Ensure revenue systems are well controlled and scaled to meet the demands of a growing and evolving business. Provide thought … verbal communication, interpersonal and relationship building skills, and ability to work in a multi-cultural environment across different geographies. Education ACA, CPA, MBA or equivalent preferred Critical Thinking Driving ContinuousImprovement Driving for Results Driving Projects to Completion Establishing Relationships Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does More ❯
decisions and mentor the team Lead the integration of GenAI capabilities into our product, experimenting with new technologies and identifying opportunities to create customer value Foster a culture of continuousimprovement through effective retrospectives, regular team engagement, and adaptive leadership that evolves with our rapidly changing business needs About you You bring 10+ years of engineering experience … innovation when needed You excel at strategic thinking about team structure and scaling, with experience determining when to split teams or create specialised units You're passionate about fostering continuousimprovement through effective retrospectives, regular team engagement, and adaptive leadership approaches What you'll bring to the role 10+ years of engineering experience with demonstrated success scaling … value ( Nice to have ) Experience building developer platforms or internal tools that improve engineering productivity ( Nice to have ) Strong communication skills with ability to facilitate team retrospectives and drive continuousimprovement ( Important ) Strategic thinking capabilities to help evolve our engineering organization for future growth ( Important ) Experience with data engineering concepts, pipeline orchestration, and data warehouse technologies ( Nice More ❯
a critical role in, enhancing the framework that ensures McDonald's suppliers deliver robust, resilient and high quality products and services, along with innovative, service-focused solutions that drive continuousimprovement and maximise value. The Vendor Manager will also hold responsibility for the ongoing strategy, governance and business relationship with McDonald's tier 1 suppliers within each … succession plan. Set standards with our partners/suppliers to ensure they are held accountable for delivering excellent service and change management which focus on the health, hygiene and continuousimprovement of theirproducts and services For locally managed suppliers, establish product roadmaps and maintain a prioritised backlog which aligns with business OKR's and budget Works closely … Tech Innovation & Adoption Qualifications: What background do I need to have? Essential requirements Significant experience in managing a diverse and broad range of technology suppliers; setting standards and driving continuousimprovement in the availability and performance of their products Experience of building product roadmaps Extensive knowledge of backlog management and working in an agile environment Excellent technical More ❯