Head of IT Infrastructure
- Hiring Organisation
- HC One
- Location
- Darlington, County Durham, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
multi-site environment. You'll have extensive experience governing managed service providers, holding suppliers accountable for service performance while building collaborative relationships that deliver continuous improvement. Comfortable balancing strategic oversight with operational leadership, you'll be confident leading internal teams, managing major incidents and making informed decisions … delivery leadership experience within a large, multi-site organisation. Proven experience managing and governing managed service providers, including SLA and KPI management, service improvement and commercial oversight. Experience leading internal IT support teams and delivering ITIL-aligned service management. Strong knowledge of Active Directory, Microsoft Entra ID, identity ...