26 to 50 of 137 Continuous Improvement Jobs in the North East

Support Engineer L3

Hiring Organisation
Opus Recruitment Solutions
Location
Newcastle upon Tyne, Tyne & Wear, United Kingdom
Employment Type
Contract
Contract Rate
£37000 - £55000/annum
application behaviour to identify root causes and corrective actions. Maintain a deep understanding of product architecture, business processes, and operational dependencies. Problem Management & Continuous Improvement Conduct root cause analysis (RCA) and contribute to Problem Management processes. Participate in post-incident reviews and recommend long-term preventative solutions. … Drive continuous service improvement through automation, process optimisation, tooling enhancements, and reduction of recurring incidents. Monitor service health and proactively identify risks, trends, and emerging issues. Develop and maintain operational documentation, runbooks, knowledge articles, and support procedures. Ensure monitoring, alerting, and support processes remain effective ...

Pensions Customer Administrator - Call centre role

Hiring Organisation
Brook Street UK
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Temporary, Work From Home
business and customer demands. Achieve individual and team performance, quality and productivity targets. Identify and escalate technical or system issues where appropriate. Contribute to continuous service improvement by suggesting and supporting improvements to processes and working practices. Support colleagues through knowledge sharing, coaching, mentoring or quality checking … everything you do. Demonstrate professionalism, integrity and accountability. Promote equality, diversity and inclusion. Contribute to a positive, supportive and safe working environment. Support continuous improvement and innovation. Build positive working relationships across the organisation. Comply with all NHSBSA policies, procedures and regulatory requirements. Reporting To Team Manager ...

Senior Business Analyst

Hiring Organisation
County Durham & Darlington NHS Foundation Trust
Location
Darlington, DL3 6HX, United Kingdom
Salary
£49387.00 to £56515.00
post holder will work collaboratively with Business Analyst colleagues and wider digital teams, sharing knowledge, supporting consistent business analysis practice and contributing to continuous improvement across the Health Informatics function. Person Specification Special Requirements Essential Able and willing to travel independently across Trust sites and to partner … equivalent level of relevant experience in business analysis, digital transformation, clinical systems, operational service improvement or a related discipline. Evidence of continuous professional development relevant to business analysis, requirements management, process improvement, digital systems or change management. In-depth specialist knowledge of business analysis methods ...

IT Service Improvement Lead - Automation & ITSM ServiceNow

Hiring Organisation
Jobleads-UK
Location
Newcastle upon Tyne, England, United Kingdom
Newcastle Building Society is seeking an experienced IT Service Improvement Manager to lead the evolution of IT service management, driving automation and operational excellence across Technology Services. You will own the ITSM platform, shape its roadmap, and deliver automated, efficient … workflows in collaboration with Service Delivery, Service Desk, Infrastructure and Engineering teams. You will lead a team of Service Improvement Analysts, champion continuous improvement, balance governance #J-18808-Ljbffr ...

Senior Data Engineer

Hiring Organisation
Sellick Partnership
Location
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Employment Type
Contract
Contract Rate
£60000/annum
processes and improve operational efficiency. Monitor and improve data reliability, performance and availability. Support the adoption of Agile ways of working and contribute to continuous service improvement. Provide technical leadership, mentoring and guidance to colleagues within the team. About You You'll have strong experience in data engineering together … Newcastle upon Tyne. 2-year fixed-term contract. Opportunity to work on modern cloud and data technologies. A collaborative environment focused on innovation, continuous improvement and professional development. If you're passionate about delivering high-quality data solutions and want to make a real impact ...

Software Manager

Hiring Organisation
SRG
Location
Sedgefield, County Durham, United Kingdom
Employment Type
Permanent
Salary
£55000 - £65000/annum
Assurance and Production to deliver integrated product solutions. Support customer engagement, proposal development and future business opportunities through technical expertise and leadership. Champion innovation, continuous improvement and adoption of modern development methodologies and tooling. What We're Looking For Essential Industrial experience in software engineering and technical ...

Data Engineer (Full-Stack Data Products)

Hiring Organisation
Catalyst
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent
Maintenance & Data Reliability : Ensure systems are well-maintained, enabling uninterrupted access to crucial data. Continuously verify data quality and integrity to support decision making. Continuous Improvement & Collaboration : Collaborate with internal and external stakeholders to streamline data accessibility and usability. Drive innovation by adopting advanced analytics technologies ...

Client Services Manager

Hiring Organisation
Nextech Group Limited
Location
Middlesbrough, North Yorkshire, North East, United Kingdom
Employment Type
Permanent
Salary
£70,000
complex or high-priority client issues. * Report directly to the Managing Director on Service Desk performance, risks, and improvement initiatives. * Drive continuous improvement in processes, tooling, and ways of working across the Service Desk. * Own client relationships at a service level, ensuring client satisfaction … managed services environment. * Strong, demonstrable management and leadership skills, including direct experience managing managers or team leads. * A track record of driving performance improvement and accountability within a team. * Excellent communication skills, with the confidence to report directly to senior leadership and manage client relationships at a senior ...

Senior Technical Architect

Hiring Organisation
Jobleads-UK
Location
Newcastle upon Tyne, England, United Kingdom
assurance processes to ensure solutions meet long-term needs. Strategic alignment Ensure technical architecture aligns with broader organisational and digital strategy while driving continuous improvement Skills and experience required Strong experience in senior technical architecture roles (public sector preferred) Proven ability to design and govern complex technical ...

Lead Site Reliability Engineer (SRE Squad Lead)

Hiring Organisation
Inspire People
Location
Darlington, County Durham, North East, United Kingdom
Employment Type
Permanent, Part Time, Work From Home
Salary
£80,000
Senior SRE Squad Lead, you will play a key role in leading engineers while remaining hands-on in the design, delivery and continuous improvement of reliable, secure and scalable platform services that underpin critical digital products and services. As a Senior SRE Squad Lead you will: Lead … embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic and user-focused way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident ...

Cloud Operations Database Engineer

Hiring Organisation
Hackajob Ltd
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£90,000
database operations across your assigned products. Handle monitoring, routine maintenance, and incident response with growing confidence. Begin contributing to automation scripts and service improvement initiatives. Engage with product delivery teams to support query optimisation and deployment activities. 90 Days Operate independently across the full … scope of the role: database administration, performance optimisation, incident response, security protocols, backup and recovery, and cost monitoring. Contribute meaningfully to the team's continuous improvement agenda and begin sharing your knowledge with junior colleagues. Meet the Team You'll join the Cloud Operations team - a cross ...

Senior ITSM Process Support Analyst

Hiring Organisation
A&O Shearman
Location
Newcastle, Co. Down, UK
trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design/Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model … across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Always promotes the firm's values and fosters collaborative working relationships with a wide range ...

HR MI, Systems & Analytics Analyst

Hiring Organisation
NRG
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent
Salary
£50,000
data and, importantly, communicating the story behind the numbers to non-technical audiences. You will also play a key role in HR systems development, continuous improvement, automation and programme delivery. Your responsibilities will include: Designing, building and delivering HR reports and Power BI dashboards. Analysing people data … them into effective system solutions. Supporting and delivering HR system enhancements, implementations and upgrades. Identifying opportunities to improve HR processes through technology, automation and continuous improvement. Leading and coordinating UAT, including test planning, execution, defect management and stakeholder communication. Providing second-line support for HR systems and resolving more ...

Network and Telecoms Team Leader

Hiring Organisation
Gateshead Health NHS Foundation Trust
Location
Gateshead, NE9 6SX, United Kingdom
Salary
£49387.00 to £56515.00
infrastructure team, helping with workload prioritisation, skills development, and effective handover and escalation where needed. The role will contribute to service improvement and help maintain reliable IT services that underpin safe and effective patient care. Main duties of the job The post holder will take responsibility … people across Gateshead and the surrounding areas, with a strong focus on delivering safe, high-quality, patient-centred care. The Trust is committed to continuous improvement, innovation, and working collaboratively across services to meet the needs of the local population. Staff are supported to develop their skills ...

Data Engineer

Hiring Organisation
Anson Mccade
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
/CD processes and engineering best practices. Collaborating with analytics, application and business teams to deliver reliable data solutions. Participating in code reviews and continuous improvement initiatives. What We're Looking For Experience in data engineering, ETL development or data platform delivery. Strong programming skills in Java ...

Dev Ops Engineer

Hiring Organisation
Aioi Nissay Dowa Europe
Location
NE12, Forest Hall, North Tyneside, Tyne & Wear, United Kingdom
Employment Type
Permanent
Salary
£55000 - £60000/annum
integrations, and message queues, and contribute to logging and alerting standards. Support incident management activities, including triage, troubleshooting, escalation, root cause analysis (RCA), and continuous improvement based on incident trends. Assist with routine maintenance tasks such as data validation, fixes, and batch/integration support. Support containerisation ...

DevOps Engineer

Hiring Organisation
Opus Recruitment Solutions
Location
Newcastle upon Tyne, Tyne & Wear, United Kingdom
Employment Type
Contract
Contract Rate
£35000 - £65000/annum
team in Newcastle on a 12-month contract. You will play a key role in building and maintaining development environments, implementing automation, and supporting continuous integration and delivery pipelines. You will work closely with development and testing teams to ensure efficient, reliable, and scalable software delivery. Key Responsibilities Collaborate … tools. Set up, configure, and maintain tools such as GitLab, Jenkins, SonarQube , and testing platforms. Design and implement CI/CD pipelines to enable continuous integration, testing, and delivery. Automate software development processes to improve efficiency and reduce manual effort. Develop and manage serverless integrations between systems using APIs. ...

Virtual Chief Information Officer (vCIO)

Hiring Organisation
Jobleads-UK
Location
Newcastle upon Tyne, England, United Kingdom
strategy and relationships. You will also form a close working relationship with relevant Customer Success Managers (CSMs) to jointly monitor customer health and ensure continuous overall adoption creases. Does Not Own To keep roles clear and avoid duplication, this role does not own: Technical assessments and alignment reviews (Technical … opportunities) or Projects (where there’s no commercial value). You identify and shape opportunity; you don’t write or own the proposal. Drive Continuous Improvement As a key client‐facing role, you’ll capture recommendation decisions and common objections and feed them back internally, helping ...

Agile Delivery Lead

Hiring Organisation
Anson Mccade
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
dependencies and stakeholder expectations Work with multidisciplinary teams to ensure successful delivery outcomes Translate complex technical information into clear business and operational insights Drive continuous improvement across software delivery processes and ways of working Establish delivery metrics and reporting to support informed decision-making Identify opportunities … work, successful applicants will be required to complete BPSS and UK Security Clearance (SC) checks. Applicants must typically demonstrate 5 years of continuous UK address history , with no significant periods spent overseas (usually no periods of 30 consecutive days or more outside of the UK). Interested? If youre ...

Technology Delivery Lead Newcastle

Hiring Organisation
Anson Mccade
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
dependencies and stakeholder expectations Work with multidisciplinary teams to ensure successful delivery outcomes Translate complex technical information into clear business and operational insights Drive continuous improvement across software delivery processes and ways of working Establish delivery metrics and reporting to support informed decision-making Identify opportunities … work, successful applicants will be required to complete BPSS and UK Security Clearance (SC) checks. Applicants must typically demonstrate 5 years of continuous UK address history , with no significant periods spent overseas (usually no periods of 30 consecutive days or more outside of the UK). Interested? If youre ...

Lead Agile Delivery Manager

Hiring Organisation
Areti Group | B Corp™
Location
Newcastle Upon Tyne, England, United Kingdom
governance, RAID management and dependency management Roadmap planning, prioritisation and reporting Operating within complex government or regulated environments Coaching and developing delivery professionals Driving continuous improvement across teams and programmes Highly desirable experience: Deep expertise in Kanban and flow-based delivery management, including WIP management, lead time ...

People Project Support Officer

Hiring Organisation
NRG
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Contract
Contract Rate
£30,000
processes and systems. Identifying risks, issues and dependencies and ensuring these are escalated appropriately. Contributing to wider service improvement, business change and continuous improvement activity. About you We are looking for someone with a strong background in in-house recruitment who understands recruitment processes … excellent opportunity to take your recruitment experience beyond the traditional recruitment environment and gain valuable exposure to HR systems implementation, business change, process improvement and project delivery. Youll be joining a collaborative project team at an important stage of a major systems transformation, with the opportunity to make ...

Business Systems Developer - Law Firm - Newcastle

Hiring Organisation
qed legal
Location
Blakelaw, Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£29,000 - £32,000 per annum
efficiency, automate processes and drive innovation. The Role As part of the Business Systems Team, you will be involved in the development, support and continuous improvement of the firm's Practice Management, Case Management and Document Management systems. Your responsibilities will include: Developing and maintaining legal case … upgrades. Creating technical and change management documentation. Supporting the delivery of IT training to colleagues. Working with stakeholders to identify opportunities for process improvement and automation. Assisting with wider IT projects as required. About You We're keen to hear from candidates who have: At least three years ...

Site Operations Leader

Hiring Organisation
Bridge Recruitment UK Limited
Location
Cramlington, Northumberland, North East, United Kingdom
Employment Type
Permanent
Salary
£70,000
standards, procedures, and company policies. Lead Lean initiatives using 5S, Kaizen, Kanban, and Value Stream Mapping. Eliminate waste, improve efficiency, and reduce costs. Drive continuous improvement and root cause analysis. Promote a culture of quality and compliance with IPC and internal standards. Partner with QA and Engineering … coordinate with equipment suppliers on commissioning and improvements. Lead, coach, and develop supervisors, line leaders, and operators. Foster a culture of accountability, safety, and continuous improvement. Implement Industry 4.0 technologies to improve connectivity, efficiency, and traceability. Leverage real-time data, predictive maintenance, and advanced analytics. Collaborate across functions ...

Senior Analyst: Application Support

Hiring Organisation
Norton Rose Fulbright LLP
Location
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
assistance to finance operations and other system users, including senior stakeholders in the firm. This will include delivery of ongoing system and process improvement and testing and support for new users. Key Responsibilities User Support: support application users, and respond to queries and requests from fee earners, secretaries … with user requirements and act as an administrator for Aderant Expert, iTimekeep and BillBlast to ensure the systems are available and meet business needs. Continuous Improvement: understand user requirements and requests, identify opportunities for system enhancements and work with teams to analyse, develop, test and implement changes. ...