Brackmills Industrial Estate, Northampton, Northamptonshire, England, United Kingdom
Bechtle UK
ensuring that services meet agreed-upon standards, timelines, and performance metrics. This role involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong focus on customer satisfaction, the Technical Service Delivery Manager will also build and maintain relationships with Bechtle’s customers, ensuring their evolving technical and … to resolution and escalating to senior support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. Provide technical guidance to customers infrastructure and cloud-based services (e.g. … to streamline workflows and introduce process enhancements that improve service efficiency and responsiveness under pressure. Demonstrate adaptability to evolving technologies and operational environments, maintaining a strong focus on innovation, continuousimprovement, and operational excellence. Continuous Service Improvement (5%) Proactively identify and recommend opportunities to enhance service delivery processes and improve the overall client experience. More ❯
Corby, Northamptonshire, United Kingdom Hybrid / WFH Options
Rsgroup
developing and delivering key performance indicators to a senior audience. Positive can-do attitude, takes ownership, and has a strong initiative. Organised, detail oriented with a strong process and continuousimprovement focus. Demonstrates an excellent understanding of, and the ability to articulate, the RS Value Proposition. Ability to function effectively across cultures, to think and act appropriately More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Experis
and working groups to ensure transparency and alignment. Communicate programme status, risks, and milestones to executive leadership. Lead change initiatives to improve KYC processes, systems, and customer experience. Champion continuousimprovement and automation opportunities within the KYC lifecycle. Ensure effective transition of programme deliverables into BAU operations. Key Skills & Experience: Programme management experience in financial services, with More ❯
Daventry, Northamptonshire, East Midlands, United Kingdom
CRC Recruitment Ltd
all Customer business level requirements are met, as well as monitoring and managing all Customer complaints and warranty, dealing with them effectively and in time. Embed a culture of continuousimprovement throughout the company. Lead the Business to achieve quality management system targets for customers and business goals (KPIs). Responsibilities: Strategy and Development Contribute to the … ISO14001 etc) (including: IATF16949/ISO9001/ISO14001, TISAX/ISO27001 and AS9100 etc) Attend various meetings and action/communicate instructions Produce written reports and make presentations Undertake continuous training and development Identify business improvement opportunities within the organisation Develop, implement, and manage key performance indicators (KPIs) for each area of responsibility Assist with setting department More ❯
Northampton, England, United Kingdom Hybrid / WFH Options
eTeam
Windows, macOS, VDI, and mobile endpoints. • Lead deployment and lifecycle management of technologies such as Microsoft 365, Citrix/VMware VDI, Intune, SCCM, and Autopilot. • Drive automation, standardisation, and continuousimprovement across the EUC estate. • Ensure EUC solutions meet security, compliance, and regulatory standards (e.g., GDPR, ISO 27001). • Implement zero-trust principles and data protection strategies. More ❯
kettering, midlands, united kingdom Hybrid / WFH Options
eTeam
Windows, macOS, VDI, and mobile endpoints. • Lead deployment and lifecycle management of technologies such as Microsoft 365, Citrix/VMware VDI, Intune, SCCM, and Autopilot. • Drive automation, standardisation, and continuousimprovement across the EUC estate. • Ensure EUC solutions meet security, compliance, and regulatory standards (e.g., GDPR, ISO 27001). • Implement zero-trust principles and data protection strategies. More ❯
Raunds, Wellingborough, Northamptonshire, England, United Kingdom
Howdens Joinery
with business priorities Govern architectural standards and champion modern IT practices Introduce innovative, scalable, and secure solutions that fuel digital transformation Drive a culture of architectural excellence, innovation, and continuousimprovement across the technology organisation Ensure adherence to modern IT standards and architectural frameworks (e.g., TOGAF, SAFe, ITIL, ArchiMate, cloud reference architectures) What we need from you More ❯
Wellingborough, Northamptonshire, East Midlands, United Kingdom
RML Group Ltd
. Monitoring & Auditing: Conduct regular supplier audits to verify compliance with standards. Problem Solving: Investigate issues, implement corrective actions, and verify effectiveness using structured methods (e.g., 8D). ContinuousImprovement: Drive process improvements and quality enhancements with suppliers. Collaboration: Build strong communication channels with suppliers, engineering, purchasing, and management teams. Travel: Visit supplier sites domestically and internationally More ❯
Towcester, Northamptonshire, England, United Kingdom
Corriculo Ltd
an iconic brand known for precision, performance, and innovation. You’ll be part of a fast-paced and high-performing HR team that values data-led decision making and continuous improvement. Benefits • 25 days holiday + Bank Holidays• Excellent training and progression opportunities• Dynamic and collaborative working environment What's Required • Proven experience in HR analytics or a data More ❯
Town Centre, Northampton, Northamptonshire, England, United Kingdom Hybrid / WFH Options
Avanti
restructure, the development function has been unified into a single, collaborative team. This creates a unique opportunity for the right person to influence culture, shape processes, and help drive continuous improvement. The Role: We’re seeking a Lead Senior Software Engineer to combine technical delivery with team leadership. You’ll guide a talented development team, mentor and support colleagues More ❯
for 37.5 hours per week. The ERP System Specialist will act as the in-house expert on Epicor ERP, responsible for the day-to-day management, optimisation, and continualimprovement of the system. This role requires a proactive, self-motivated professional with strong technical knowledge who can drive efficiency, process improvements, and deliver system enhancements across the business. More ❯
Wellingborough, Northamptonshire, East Midlands, United Kingdom
RML Group Ltd
teams and management. Prepare clear and concise test reports. Contribute to improving data correlation between simulation, test, and track. Ensure compliance with health, safety, and legislative requirements. Support the continuousimprovement of RMLs engineering and testing capabilities. What Were Looking For Essential Skills & Experience: Degree in Mechanical, Automotive, Motorsport Engineering, or related discipline. 2+ years engineering experience More ❯
and integrated into the build process Lead Technical Governance: Conduct peer reviews, leading technical design reviews, verify and sign off software designs, and uphold Maritime Services' software processes Promote ContinuousImprovement and Knowledge Sharing: Supporting skills development within the team, maintain awareness of industry trends, and ensure architectural awareness of Security, and Safety Integrity Levels (SILs) Your … must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 10th October 2025 We reserve the right More ❯
Northampton, Northamptonshire, England, United Kingdom
Howdens Joinery
operation of PMO processes as well as producing clear, accurate, and timely programme reports. You will play a key part in supporting project governance, promoting best practices, and driving continuousimprovement across the organisation. This role will be working onsite with the team 4 days a week and can be based from Northampton, Raunds or Howden. What More ❯
NN4, Hardingstone, West Northamptonshire, Northamptonshire, United Kingdom Hybrid / WFH Options
Ricoh
central point of contact for internal teams and external customers, resolving billing and contract queries efficiently Promoting the use of standard billing practices and minimising bespoke, manual processes Supporting continuousimprovement initiatives and identifying areas to optimise processes and increase accuracy Providing dedicated billing support for strategic, high-value accounts in a high-volume, deadline-driven environment More ❯
northampton, midlands, united kingdom Hybrid / WFH Options
Graphnet Health
organisations of any changes to working processes or information flows engaging them in business change, training and overall project management meetings as and when required. Contribute actively to the continuousimprovement of Graphnet deployment methodology Implement and tailor project management methodology to suit customer ways of working. Prepare regular project reports as directed by the project and More ❯
with a focus on PCBA suppliers and electronics. Develop and implement supplier inspection, testing and evaluation processes. Lead root cause analysis and corrective actions. Monitor supplier performance and drive continuousimprovement initiatives. Manage supplier audits, concessions and compliance with quality standards. Produce detailed reports and analysis on supplier quality and performance trends. Your current experience which will More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
MND Association
you ready to shape accessible and engaging digital experiences for diverse audiences? We have TWO opportunities for a Digital Products Manager r esponsible for the development, delivery and improvement of our digital products. You will lead work on our website, microsites and other platforms, ensuring they meet the needs of our user communities and support the MND Association … which team(s) you are interested in working with. Key Responsibilities: Manage the Association's digital product portfolio, including websites, microsites and third-party platforms Lead a programme of continuousimprovement with our digital agency to deliver the best experience for our digital audiences Scope new products, map user journeys and enhance existing services to design or More ❯
Kettering, Northamptonshire, East Midlands, United Kingdom
Interaction - Kettering
detailed test reports Communicate with customers via email, phone, and in person Handle technical queries and advise on required testing Input and manage data using Dynamics software Contribute to continuousimprovement initiatives Represent the organisation at webinars, seminars, trade shows, and customer visits Full training will be provided for all elements of the role as needed. About More ❯
Northampton, Northamptonshire, England, United Kingdom
Howdens Joinery
and Enterprise Architecture, and ensuring solutions are secure, maintainable, and scalable. Conduct proactive security architecture reviews of planned and existing systems to identify risks, validate control effectiveness, and drive continuousimprovement in design and posture. Assist in the evaluation and procurement of security technologies, ensuring alignment with organisational standards and architecture principles. Investigates alerts to determine their More ❯
collaborating with colleagues and clients to define requirements • Ensure applications are performant, scalable, and secure • Troubleshoot, debug, and resolve issues across the full stack • Contribute to best practices and continuousimprovement within the team The Person: • Strong, proven experience with PHP (7/8) and the Laravel framework • Excellent knowledge of MySQL database design and optimisation • Confident More ❯
collaborating with colleagues and clients to define requirements • Ensure applications are performant, scalable, and secure • Troubleshoot, debug, and resolve issues across the full stack • Contribute to best practices and continuousimprovement within the team The Person: • Strong, proven experience with PHP (7/8) and the Laravel framework • Excellent knowledge of MySQL database design and optimisation • Confident More ❯
Northampton, West Northamptonshire, Northamptonshire, United Kingdom Hybrid / WFH Options
Ricoh
enterprise sales where appropriate to maximise the potential of all pipeline opportunities. Collaborate with the Sales Development projects on an ad-hoc basis as and when required to drive continuousimprovement across the function. You will ideally have A strong track record of delivering, closing and developing high-potential enterprise accounts. Proven track record in building strong More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
XPO TRANSPORT SOLUTIONS UK LIMITED
delivery point challenges *can you reword or add in a line re warehouse operations please Supporting the wellbeing and performance of your team Contributing to key projects in sustainability, continuousimprovement, and new site launches Were looking for people who get stuck in and say yes to learning, challenges, and personal growth. What youll gain: Three More ❯
Northamptonshire, United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
to C-level. Drive data-driven reporting : Monitor and report on SLA metrics, create service reports, and support licensing, capacity, and availability planning. Transparency is key. Champion process improvement : Identify root causes, streamline workflows, and introduce innovations that enhance client outcomes. Collaborate strategically : Work with Account Managers and Solutions teams to identify growth opportunities and contribute to IT … who contributes to a positive team spirit. Proven ability to manage medium to large scale client environments (500+ users). Passion for service excellence and a proactive approach to continuous improvement. Advantageous: Experience with Autotask or similar ITSM tools. Project or transition management experience. Customer excellence training or certifications. What's In It for You: Hybrid working (3 days More ❯