1 to 25 of 594 Continuous Improvement Jobs in the Thames Valley

As a senior member of the GBS team, the Service Management Lead is responsible for overseeing the operational performance of the partners, ensuring alignment with business needs, and driving continuous improvement across service delivery. Acting as the key interface between the GBS operations and the business stakeholders, this senior member of the GBS function is responsible for … KPIs, OLAs/SLA). Measuring and tracking service demand and consumption, monitoring trends and ensuring the partner remains responsive to changing business need. Monitoring innovation/impact of continuous improvement initiatives Reviewing measures with the provider and service recipients/functions, gathering feedback and ensuring improvements are implemented effectively What You'll Get People are at … management and support stakeholder engagement Analyse service demand and consumption trends to ensure responsiveness to evolving business needs. Maintain dashboards and reporting tools to provide visibility into service health. Continuous Improvement & Innovation Monitor the impact of innovation and continuous improvement initiatives. Collaborate with partners to identify and implement service enhancements. Promote a culture of More ❯

Location: London (Hybrid) Company: Albany Beck Employment Type: Permanent Business Analyst – Process Design & Continuous Improvement Role Purpose We are seeking experienced Business Analyst's to join our transformation team here at Albany Beck. The Business Analyst (Process Design) will focus on analysing, designing, and optimising business processes that underpin digital and operational transformation initiatives. The role requires … and Technical teams to ensure system designs align with process objectives. Support implementation of new workflows, ensuring appropriate training and communication plans are in place. Track benefits realisation and continuous improvement post-implementation. Stakeholder Engagement Partner with business leads, product owners, and operational managers to gather requirements and validate proposed solutions. Facilitate workshops to align stakeholders on … process changes and decision-making. Provide clear and concise documentation, ensuring traceability between business needs, process changes, and delivery outputs. Governance & Continuous Improvement Maintain process documentation and governance standards. Support audit readiness and compliance through accurate process mapping and documentation. Promote a culture of continuous improvement through regular feedback loops and process performance reviews. More ❯

and stakeholder alignment. Help product managers work with cross-functional partners to clarify requirements, gather estimates and drive alignment on feasibility and impact. Product Knowledge Management Ensure maintenance and continuous improvement of repositories of product features, user documentation, internal FAQs, and training materials. Regularly brief and train cross-functional partners on product updates, changes, and best practices. … updates/presentations, and cross-functional alignment sessions, ensuring operational clarity and follow-up. Be the operational anchor — ensuring meetings are productive, actions are clear, and progress is measurable. Continuous Improvement & Standardisation Be the lead on and work with the Internal Product Ops group to design and roll out frameworks, templates, playbooks and best practices that elevate … operational maturity across all product teams. Identify and address inefficiencies in how product work is planned, tracked, and executed. Lead initiatives that embed continuous improvement and learning into our product culture. Promote operational excellence by creating repeatable systems that scale and ensuring agile principles are well-embedded within the Cluster Experience and skills required: Background and Experience More ❯

support external and internal audits; coordinate responses to queries and implement audit recommendations. Maintain up-to-date knowledge of changes in cost-plus accounting regulations and standards and ensure continuous process improvement. Stakeholder Engagement & Business Partnering: Act as a strategic partner and subject matter expert to Infosys Finance, program leadership, project managers, procurement, and delivery teams. Provide financial guidance … management. Communicate complex financial and contractual information to both technical and non-technical audiences. Build and maintain effective relationships with the Client, suppliers, auditors, and Infosys Finance. Risk Management & Continuous Improvement: Identify, assess, and mitigate financial and commercial risks across the program lifecycle. Lead root cause analysis for cost overruns or commercial disputes, implementing remedial actions as … required. Champion continuous improvement initiatives in financial controls, reporting accuracy, and commercial processes. Essential Qualifications and Experience • Bachelor’s degree in accounting, Finance, Business Administration, or related discipline; professional accounting qualification (e.g., CPA, CA, CIMA, ACCA) preferred. • Experience in financial management, with substantial exposure to cost plus accounting in large-scale, large UK central government contracts. • Demonstrable More ❯

that architecture is scalable and maintainable. Lead on estimations of development work to support planning and prioritization. Drive standardization, reusability and adoption of best practices. Foster a culture of continuous improvement and technical excellence. Innovation and Problem Solving Tackle difficult and complex technical issues and resolve the most technical and critical problems. Drive and enhance company innovation … thoroughly tested and delivered to a high standard, with a focus on minimizing bugs and improving performance. Establish and maintain coding standards ensuring best practices are followed. Advocate for continuous improvement to development processes and code quality. Governance and Compliance Contribute to and follow coding standards and security policies, maintaining and supporting compliance with security standards/… Remain an expert in the design, development and maintenance of software applications, and high- quality scalable code, and stay comprehensively knowledgeable in the Travel, Entertainment and Events industries. Initiate continuous improvement and give suggestions and recommendations to continually improve at staff or business level. Partner with relevant departments and personnel for cross-division and global business activities. More ❯

Business Performance Stakeholder Relationship Management: Build and maintain strong partnerships with key stakeholders, particularly across the Commercial and Functional teams, to ensure strong focus on business performance and execution Continuous improvement leadership: Identify and drive opportunities for continuous improvement, shaping or leading execution plans to deliver measurable, value-add outcomes. Performance Monitoring: Collaborate with … managing timelines, coaching junior team members, coordinating internal experts, ensuring quality of analysis and deliverables, and developing trusted client relationships Comprehensive knowledge in areas such as rapid performance improvement, strategic plan review/development, due diligence, and implementation Excellent problem-solving capabilities and strong knowledge of financial analysis Ability and willingness to develop new client relationships and support More ❯

the organisation. As a hands-on leader, you’ll guide and mentor a team support professionals (1st and 2nd line), foster a proactive and solutions-focused culture and drive continuous improvement across systems, processes and service standards. Key responsibilities Operational Leadership: Manage day-to-day operations of the Europe IT Helpdesk, ensuring timely, high-quality support and … escalation point for complex technical problems, ensuring swift and effective resolution. Service Excellence: Maintain service-level targets while upholding a consistent, high-touch support experience across all European offices. Continuous Improvement: Analyse trends, survey data and ticket metrics to identify improvement opportunities and drive service enhancements. Process & Documentation: Maintain and enhance helpdesk procedures, documentation and More ❯

workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting, risk … management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for … operational escalations, client satisfaction, and delivery alignment. Build and nurture trusted relationships with client stakeholders and partners. Participate in quarterly business reviews (QBRs) and service improvement planning. Work closely with account management and pre-sales teams to ensure service continuity and contract renewals. Escalate issues and risks proactively, providing solutions and corrective action plans. 6. Team Leadership & Global More ❯

testing in cloud environments and embedding quality throughout the software development lifecycle. Responsibility spans defining and executing a QA strategy that leverages cutting‐edge technologies, nurtures a culture of continuous improvement and ensures the company’s products meet the highest standards of reliability, performance and user experience. Key Responsibilities Strategic Leadership Define and drive the QA vision … Optimisation Collaborate with engineering, DevOps and product teams to embed quality early in the development lifecycle. Define metrics and KPIs to measure quality, test coverage and release readiness. Drive continuous improvement through retrospectives, root‐cause analysis and feedback loops. Legacy Transformation Assess existing QA processes and tools; identify gaps and opportunities for modernisation. Lead initiatives to refactor More ❯

Location: Home-based with occassional travel to client site. The Principal Delivery Manager will support the Head of PMO in leading the delivery team, ensuring successful project execution and continuous improvement across all projects and processes. Responsibilities Lead and oversee complex projects, ensuring delivery on time, within scope and budget. Support the Head of PMO in managing … the team, including deputising when required. Mentor and coach project managers, promoting best practices and consistent delivery standards. Contribute to project governance, continuous improvement, and pre-sales activities when needed. Skills Proven experience managing large-scale CRM, ERP, or data projects using Agile, Waterfall, or Hybrid methodologies. Strong leadership, communication, and stakeholder management abilities. Commercial awareness with More ❯

Location: Home-based with occassional travel to client site. The Principal Delivery Manager will support the Head of PMO in leading the delivery team, ensuring successful project execution and continuous improvement across all projects and processes. Responsibilities Lead and oversee complex projects, ensuring delivery on time, within scope and budget. Support the Head of PMO in managing … the team, including deputising when required. Mentor and coach project managers, promoting best practices and consistent delivery standards. Contribute to project governance, continuous improvement, and pre-sales activities when needed. Skills Proven experience managing large-scale CRM, ERP, or data projects using Agile, Waterfall, or Hybrid methodologies. Strong leadership, communication, and stakeholder management abilities. Commercial awareness with More ❯

Oracle Fusion modules to support organizational strategy, compliance, and operational excellence. You will partner closely with Finance leadership, business stakeholders, and technical teams to ensure successful deployment, adoption, and continuous improvement of Oracle Fusion Finance solutions. Key Responsibilities Lead the design, configuration, and implementation of Oracle Fusion Finance modules (GL, AP, AR, Fixed Assets, Cash Management, Expenses … management, testing, and change impact assessments. Provide strategic guidance on Oracle ERP capabilities and best practices. Develop training and change management materials to support adoption. Resolve issues and drive continuous improvement in financial processes. Mentor junior consultants and analysts to build internal capability. Essential Skills, Qualifications & Experience Bachelor's or Master's degree in Accounting, Finance, Business More ❯

My Client has an excellent opportunity for a Continuous Improvement Manager to join their company. The position will oversee all operational, financial and customer activities across multiple sites around the UK. The encumbant should ensure that policies and procedures are being implemented in their property or portfolio and will ensure that all customer support, engineering and security More ❯

The PMO Lead supports the Head of PMO in delivering project portfolio oversight, governance, and operational excellence. This role ensures consistent project delivery standards, facilitates resource planning, and drives continuous improvement across the PMO. Key responsibilities include managing the project portfolio aligned to NGET or NESO priorities, implementing PMO processes and tools, overseeing governance and reporting, and … management experience; understanding of governance and delivery methodologies (Agile, Waterfall, Hybrid); excellent stakeholder engagement; ability to manage priorities and drive results; integrity, professionalism, resilience; collaborative and communicative; strategic focus; continuous improvement mindset; English and Maths qualifications; extensive PMO experience in telecoms/infrastructure; people management experience. Desirable: Relevant certifications (e.g., PRINCE2, PMP); proficiency in tools (e.g., MS More ❯

of the performance, security, and cost-effectiveness of our cloud platforms. You’ll bring a strong DevOps mindset, expertise in automation and Infrastructure as Code, and a passion for continuous improvement across all aspects of cloud operations. Key Responsibilities Cloud Infrastructure Operations: Manage and monitor daily operations across Azure SaaS, IaaS, and PaaS environments. FinOps & Cost Optimisation … manage tools like Azure Monitor and Log Analytics to proactively detect and resolve issues. Compliance & Documentation: Maintain accurate technical documentation and ensure adherence to security and regulatory standards. Collaboration & Continuous Improvement: Partner with development, security, and operations teams to advance CI/CD and DevSecOps practices. About You You’re an experienced Cloud or DevOps Engineer who More ❯

to minimise stock variation, optimise stock availability, and ensure timely stock reporting. Represent the Supply Chain Team in all Master Data knowledge sharing forums; promoting local best practice and continuous improvement initiatives. Develop and maintain a 3PL Inventory continuous improvement programme, ensuring all OM inventory is captured accurately and communicated in real time. Implement More ❯

ensuring that architecture is scalable and maintainable. Provide estimations of development work to support planning and prioritization. Observe standardization, reusability and adoption of best practices. Support a culture of continuous improvement and technical excellence. Innovation and Problem Solving Tackle difficult and complex technical issues and resolve the most technical and critical problems. Enhance company innovation through researching … thoroughly tested and delivered to a high standard, with a focus on minimizing bugs and improving performance. Follow and support coding standards ensuring best practices are followed. Advocate for continuous improvement to development processes and code quality. Governance and Compliance Follow coding standards and security policies, maintaining and supporting compliance with security standards/guidelines such as … PCI v4, OWASP etc. Keep training and knowledge on application security practices up to date. Strategy Support long-term technical planning, identify areas for improvement in existing systems and processes, and provide recommendations for enhancements or new solutions. Understand the strategy and aims set by Principal Developers, Engineering Manager and CTO. Budget Requirements Be aware of and adhere More ❯

to identify and document IT requirements. Work with IT teams to translate business needs into technical requirements. Ensure that business requirements are clearly understood and addressed by IT solutions. Continuous Improvement Identify opportunities for improving business processes through IT solutions. Promote the use of IT innovations to enhance business performance. Encourage a culture of continuous improvement More ❯

IT Leadership Team. Influence Without Authority: Deliver results through partnership and influence, working closely with BI and Data Platform teams. Cross-Business Collaboration: Identify opportunities for data-driven improvement across business units and functions. Data Governance: Champion robust governance frameworks to ensure data quality, compliance, and stewardship. BI Solutions: Lead the adoption of scalable, secure, and user-centric … regulatory compliance (e.g., GDPR) Ability to influence and collaborate across teams without direct line management Excellent communication and stakeholder engagement skills Strategic mindset with a focus on innovation and continuous improvement Why apply? Shape the future of data and analytics in a major organisation Influence strategic decisions at the highest level Drive innovation and transformation across business … units Work in a culture that values collaboration, insight, and continuous improvement The salary and package on offer is generous and tailored to attract top-tier talent. This can be discussed in more detail directly. More ❯

to join our newly formed PS Operations team at Proactis . This is a high-impact role where you’ll design and optimise processes, manage documentation standards, and deliver continuous improvement initiatives that enable consistent, data-driven service delivery across our global client base. The Business Proactis is a leading Source-to-Pay software provider helping mid … performance analysis. Experience with project management tools (Asana preferred). Analytical mindset with excellent attention to detail. Effective communicator and collaborator across technical and non-technical teams. Passion for continuous improvement and operational excellence. Even if you don’t tick every box, we’d still love to hear from you. What You’ll Get Opportunity to shape … operational excellence in a scaling SaaS business Exposure to global service delivery and enterprise-level transformation Collaborative, improvement-focused culture Ready to drive operational impact at scale? Apply now and help build the backbone of Professional Services at Proactis. More ❯

to join our newly formed PS Operations team at Proactis . This is a high-impact role where you’ll design and optimise processes, manage documentation standards, and deliver continuous improvement initiatives that enable consistent, data-driven service delivery across our global client base. The Business Proactis is a leading Source-to-Pay software provider helping mid … performance analysis. Experience with project management tools (Asana preferred). Analytical mindset with excellent attention to detail. Effective communicator and collaborator across technical and non-technical teams. Passion for continuous improvement and operational excellence. Even if you don’t tick every box, we’d still love to hear from you. What You’ll Get Opportunity to shape … operational excellence in a scaling SaaS business Exposure to global service delivery and enterprise-level transformation Collaborative, improvement-focused culture Ready to drive operational impact at scale? Apply now and help build the backbone of Professional Services at Proactis. More ❯

tools. 3. Quality Assurance & Risk Control Identify and mitigate risks related to test environment readiness, data integrity, and configuration drift. Monitor defect trends and provide data-driven insights for continuous improvement. Contribute to Go/No-Go decisions by providing objective readiness assessments and reports. Implement regression and smoke-test automation to support repeated migration cycles. 4. Stakeholder Engagement … reports for programme leadership. Present findings and recommendations in governance forums, ensuring transparency of quality metrics. Build strong relationships with application owners, release managers, and platform engineering leads. 5. Continuous Improvement Implement test automation and reporting integration within Jira/Confluence. Conduct test retrospectives and drive process optimisation across subsequent migration waves. Coach and mentor test analysts … Align test execution with programme governance for full visibility of quality metrics. Reduce risk of production failures by identifying and mitigating defects and performance bottlenecks early. Introduce automation and continuous improvement to create a sustainable testing discipline. Expected Outcomes Fully operational testing framework with standardised processes and metrics. 100% coverage of in-scope applications with traceable test More ❯

will be central to delivering organisational change, enabling culture shift, and ensuring that Cherwell meets its Medium Term Financial Plan (MTFP) forecasts. By fostering collaboration, driving innovation, and embedding continuous improvement, you will strengthen the Council's capacity to meet future challenges and achieve sustainable outcomes. Key responsibilities Provide strategic leadership for enterprise wide transformation initiatives across … all service areas including digital, operational and organisational change to ensure future ready delivery and commercialisation of services. Drive organisational culture change, innovation, and continuous improvement. Drive automation, AI, and digital solutions programmes to enhance services and efficiency. Ensure strong financial management and benefit realisation, delivering sustainable cost reductions and value for money. Build strong relationships with partners, members … level leadership experience within a complex, multi disciplinary organisation Excellent leadership and management skills, including the ability to delegate appropriately Evidence of establishing a performance management culture to drive continuous improvement, including service planning, target setting, performance appraisal and the management of staff groups Expertise in ICT, digital, organisational change, and programme management Evidence of delivering sustainable More ❯

will be central to delivering organisational change, enabling culture shift, and ensuring that Cherwell meets its Medium-Term Financial Plan (MTFP) forecasts. By fostering collaboration, driving innovation, and embedding continuous improvement, you will strengthen the Council’s capacity to meet future challenges and achieve sustainable outcomes. Key responsibilities Provide strategic leadership for enterprise-wide transformation initiatives across … all service areas including digital, operational and organisational change to ensure future-ready delivery and commercialisation of services. Drive organisational culture change, innovation, and continuous improvement. Drive automation, AI, and digital solutions programmes to enhance services and efficiency. Ensure strong financial management and benefit realisation, delivering sustainable cost reductions and value for money. Build strong relationships with partners, members … level leadership experience within a complex, multi-disciplinary organisation. Excellent leadership and management skills, including the ability to delegate appropriately. Evidence of establishing a performance management culture to drive continuous improvement, including service planning, target setting, performance appraisal and the management of staff groups. Expertise in ICT, digital, organisational change, and programme management. Evidence of delivering sustainable More ❯

will be central to delivering organisational change, enabling culture shift, and ensuring that Cherwell meets its Medium-Term Financial Plan (MTFP) forecasts. By fostering collaboration, driving innovation, and embedding continuous improvement, you will strengthen the Council's capacity to meet future challenges and achieve sustainable outcomes. Key responsibilities Provide strategic leadership for enterprise-wide transformation initiatives across … all service areas including digital, operational and organisational change to ensure future-ready delivery and commercialisation of services. Drive organisational culture change, innovation, and continuous improvement. Drive automation, AI, and digital solutions programmes to enhance services and efficiency. Ensure strong financial management and benefit realisation, delivering sustainable cost reductions and value for money. Build strong relationships with partners, members … level leadership experience within a complex, multi-disciplinary organisation Excellent leadership and management skills, including the ability to delegate appropriately Evidence of establishing a performance management culture to drive continuous improvement, including service planning, target setting, performance appraisal and the management of staff groups Expertise in ICT, digital, organisational change, and programme management Evidence of delivering sustainable More ❯