Office Team working for the Argento Group (includes Argento retail, Angus Properties and Let's Go Hydro). Job Title : Group IT Service Manager Contract: Full Time permanent Location: Argento Head Office, Belfast BT4 (office based and travel will be required to our various sites) Hours of work: Monday … required as well as flexibility due to working across both the Retail and Hospitality & Leisure Sector. Responsibilities will include but not be limited to: Management of the IT Service across all companies within the group Maintenance and administration of the IT infrastructure including server and network configuration, security, accessibility … connectivity, and backup Management and maintenance of critical business systems related to EPOS and customer management Manage the IT Services team for the deployment and support of all end-user computing equipment including desktop PCs, laptops, printers, and mobile devices Manage the IT service desk efficiently, ensuring resolution More ❯
to identify trends, customer needs, and competitive landscape Product Development: Collaborate with cross-functional teams to design, develop, and launch new digital products. Roadmap Management and Alignment: Create appropriate forum for roadmap alignment and planning in support of strategic initiatives across product portfolio and product management team Ongoing … Management: Work with the Digital Product teams to optimize team ceremonies and practices to drive maturity including write & groom stories, prioritize, and manage the backlog. Performance Monitoring: Define product performance metrics & monitor product performance using analytics tools and make data-driven decisions. Stakeholder Management: Communicate product progress and … updates to internal stakeholders and external partners ensuring appropriate prioritization and coordination of the work Vendor Management: Engage in strategic vendor management where necessary ensuring interactive partnership with both our external vendors and internal sourcing leaders Budget Management: Forecast ongoing total cost of ownership of your products More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom Hybrid / WFH Options
PSD Group
outcomes from its technology suppliers. You will work closely with internal stakeholders across IT, legal, compliance, finance, and security to support the sourcing and contract negotiation of hardware, software, cloud services, telecoms, licensing agreements, and professional IT services. Key Responsibilities Procurement Strategy & Planning Develop and implement procurement strategies for … IT categories aligned to business goals, regulatory compliance, and risk management. Maintain an up-to-date pipeline of IT procurement activity and manage contract renewals and supplier lifecycle events. Supplier & ContractManagement Lead the end-to-end sourcing process: RFP/RFI, evaluation, negotiation, award, and onboarding. … needs. Act as a trusted advisor to senior stakeholders on supplier risks, cost optimisation, and innovation opportunities in the IT supply chain. Cost & Risk Management Identify cost-saving and value-creation opportunities across the IT category portfolio. Analyse contract terms, pricing structures, and service level agreements to minimise More ❯
newtownabbey, antrim, united kingdom Hybrid / WFH Options
PSD Group
outcomes from its technology suppliers. You will work closely with internal stakeholders across IT, legal, compliance, finance, and security to support the sourcing and contract negotiation of hardware, software, cloud services, telecoms, licensing agreements, and professional IT services. Key Responsibilities Procurement Strategy & Planning Develop and implement procurement strategies for … IT categories aligned to business goals, regulatory compliance, and risk management. Maintain an up-to-date pipeline of IT procurement activity and manage contract renewals and supplier lifecycle events. Supplier & ContractManagement Lead the end-to-end sourcing process: RFP/RFI, evaluation, negotiation, award, and onboarding. … needs. Act as a trusted advisor to senior stakeholders on supplier risks, cost optimisation, and innovation opportunities in the IT supply chain. Cost & Risk Management Identify cost-saving and value-creation opportunities across the IT category portfolio. Analyse contract terms, pricing structures, and service level agreements to minimise More ❯
lisburn, antrim, united kingdom Hybrid / WFH Options
PSD Group
outcomes from its technology suppliers. You will work closely with internal stakeholders across IT, legal, compliance, finance, and security to support the sourcing and contract negotiation of hardware, software, cloud services, telecoms, licensing agreements, and professional IT services. Key Responsibilities Procurement Strategy & Planning Develop and implement procurement strategies for … IT categories aligned to business goals, regulatory compliance, and risk management. Maintain an up-to-date pipeline of IT procurement activity and manage contract renewals and supplier lifecycle events. Supplier & ContractManagement Lead the end-to-end sourcing process: RFP/RFI, evaluation, negotiation, award, and onboarding. … needs. Act as a trusted advisor to senior stakeholders on supplier risks, cost optimisation, and innovation opportunities in the IT supply chain. Cost & Risk Management Identify cost-saving and value-creation opportunities across the IT category portfolio. Analyse contract terms, pricing structures, and service level agreements to minimise More ❯
SaaS sectors. Bachelor's degree in IT, Computer Science, AI, or related field (Master's degree preferred). PMP or ITIL certification (preferred). Contract management. Strong knowledge of support technologies, AI-based solutions, monitoring, and analytics tools. Exceptional communication and interpersonal skills, with a talent for relationship-building … a dedication to delivering an outstanding support experience. Technical Deep technical understanding of SaaS platforms, APIs, cloud infrastructure, and support technologies. Proficiency in service management frameworks (e.g., ITIL), with a strong orientation towards automation and AI integration. Familiarity with software and infrastructure/hardware technologies, systems, and networks. Proficiency More ❯