1 to 25 of 33 Conversational AI Jobs in the UK

Please read the full job ad and consider the remuneration that is being offered for this role before applying. Job Title: Head of AI Innovation and Development Location: UK – Remote Reports to: Managing Director Type: Part-Time Contract Role Role Summary - Head of AI Innovation and Development (Marketing … Focused) We are seeking a forward thinking, commercially astute Head of AI Innovation and Development to lead the integration of AI capabilities across our marketing services business. This role will be pivotal in shaping and delivering our AI vision, driving innovation in client campaigns, internal operations ...

AI Solutions Specialist -Presales Salary + Benefits to be discussed over a call London - Hybrid Options Available £75,000 base salary + £25,000 OTE + Benefits Are you passionate about how AI can transform customer engagement? We’re looking for a creative, commercially minded AI Solutions … transformation. This is an opportunity to shape the future of intelligent customer interactions for some of the world’s most recognized brands. As an AI Solutions Specialist , you’ll sit at the intersection of technology, business strategy, and customer experience. You’ll help enterprise clients understand how Conversational ...

better experiences across the entire customer journey. As our products evolve, it is our mission to retain and grow revenue by creating repeatable, AI-driven solutions that transition from high-touch managed services to product-led growth. Afiniti operates throughout the world and has driven billions of dollars … precisely measurable AI value for our telecommunications, banking, insurance, healthcare, and travel customers. To learn more, visit www.afiniti.com. Our Vision Afiniti's vision is to lead the contact centre industry by delivering innovative AI solutions that uniquely enhance customer lifetime value and operational efficiency, earning us the trust ...

Role: AI Product Manager (Retail) Contract: £650 per day (Outside IR35) Overview A retail business is seeking an AI Product Manager to lead the development and optimisation of conversational AI products that enhance customer experience and operational efficiency. The role sits at the intersection of product … engineering, and AI, requiring someone who can manage stakeholders and improve AI system performance in production. The successful candidate will help design, evaluate, and scale AI solutions that deliver measurable value while remaining efficient and reliable. Key Responsibilities Own the product direction for conversational AI ...

AI & Data Platform Architect Remote (UK based) About Us We’re a people‐first digital consultancy and Microsoft Partner, focused on helping organisations change how they work not just the tools they use. Our core specialism is AI Workplace Transformation, combining Microsoft 365, Copilot, Power Platform, and Azure … AI to create smarter, more human ways of working. You’ll join a collaborative team that values trust, curiosity, and continuous learning, where your ideas don’t just get heard, they actively shape our direction and the solutions we deliver for our clients. Role Overview This role is focused ...

AI Platform Engineer | London | Excellent Salary +Benefits Join an award-winning, internationally recognised B2B consultancy as an AI Platform Engineer, owning the cloud-native platform that underpins conversational AI and generative AI products at scale. Sitting at the core of AI delivery, you will … runtime, infrastructure, and operational layers supporting RAG pipelines, LLM orchestration, vector search, and evaluation workflows across AWS and Databricks. Working closely with senior AI engineers and product teams, you'll ensure AI systems are scalable, observable, secure, and cost-efficient, turning experimental AI into reliable, production-grade ...

Accenture ecosystem, sharing knowledge and strengthening overall platform capability Stay at the forefront of emerging trends in customer data, CX, CCaaS, GenAI, and conversational AI Mentor and develop future leaders, fostering a culture of inclusion, continuous improvement, and high performance What We’re Looking For Hands‐on experience … Service Technology, CCaaS, CRM, or customer platform integrations Set Yourself Apart With Hands‐on experience with Google CES, Copilot Studio , or building agentic/conversational AI solutions Strong understanding of CRM, CCaaS, chat, AI‐driven customer engagement platforms Demonstrated ability to assess and shape the impact ...

/hour | 🌍 London Hybrid 2 or 3 days office 🌟 Why This Role is Exciting We’re redefining the future of customer support using Generative AI — moving from traditional operations to AI-native, real-time experiences at global scale. But here’s the challenge: As AI becomes more … ever. That’s where you come in. This is not just another TPM/Product role — 👉 You’ll help build the safety backbone of AI-powered customer experiences used by millions worldwide. 🎯 Your Mission Design and scale safe, intelligent, and human-aware AI systems that: Detect risk ...

Location Manchester, UK (Hybrid - 3 days per week in office) About ServisBOT ServisBOT is building the next generation of AI-driven enterprise automation for regulated industries — a secure, compliant SaaS platform where AI and humans work together to deliver outcomes our clients can trust. We partner with global … customers across banking, insurance, and other highly controlled environments, delivering AI-enabled solutions that meet demanding security, compliance, and reliability requirements, without slowing innovation. AI is embedded into how we build and deliver: accelerating insight, streamlining delivery, and helping teams move faster from idea to impact. And because ...

working with a large enterprise client to appoint an AI Engineering Manager to lead the delivery of enterprise-scale AI solutions, with a focus on LLMs, AI agents, and GenAI platforms. This is a technical leadership role—not hands-on coding day to day, but requiring sufficient … depth to challenge design decisions, assure quality, and guide senior engineers. The Role You’ll be responsible for building and leading an AI engineering function, owning delivery from early experimentation through to production deployment, and partnering closely with architecture, product, and governance teams. Key Responsibilities Own the technical direction ...

integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights — and are seeking an AI Engineer to define and deliver this vision. Job Summary & Purpose … drive Akixi’s AI and ML strategy — from concept and architecture through hands-on prototyping and deployment — to embed intelligence into Akixi’s products and analytics platforms. As the AI Engineer, you will define and execute Akixi’s AI roadmap, combining leadership of architecture and engineering practice ...

growth investors, with over $75 billion of assets under management. As a PCI DSS Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard … omni-channel engagement solutions our vocation is simple: to make every customer interaction secure whether it is handled by a human agent or an AI agent, without ever compromising the customer experience. Our large portfolio of clients, which includes many of the Fortune 250, come from a broad range ...

Responsibilities: Lead the Exploration of opportunities for the development and deployment of AI based solution across our solution. Lead the identification, evaluation, and delivery of AI opportunities that enhance Army training capability and operational effectiveness. Act as the technical authority and primary point of contact for AI … architecture, governance, ethics, and regulatory compliance. Define and own scalable, secure AI/ML architectures aligned with enterprise strategy, Omnia principles, and hybrid cloud environments. Design end-to-end AI solutions, including data pipelines, feature engineering, model development, deployment, and operational monitoring. Provide architectural leadership across the full ...

developer who loves building products, not just features? Do you thrive at the intersection of robust backend logic, intuitive frontend interfaces, and conversational AI? Are you excited to join a fast-growing, seed-funded startup transforming construction procurement? If you want to own a product from the database … crunching. You will own the end-to-end experience of our platform. You’ll be responsible for architecting scalable backend services that power our AI engine while ensuring the frontend experience is world-class. You’ll: Build & Own: Lead the development of new features across the entire stack (Node ...

Remote in the UK (1-2 days a month on-site in London) The Company I am partnering with an innovative AI and analytics software business building cutting-edge conversational data products; having initially focused on digital use cases, the business is now pivoting into financial services, working … with clients across capital markets and trading environments. Their core offering centres around conversational AI for data, enabling users to interact with complex datasets through natural language. Alongside this, they are developing private, enterprise-grade language models, allowing organisations to securely deploy LLM-powered analytics within their ...

Senior Data Scientist London Hybrid (2 days x week) This is an opportunity to join a growing Data and AI business building production grade machine learning and LLM driven products for financial services and trading environments. The role offers exposure to both proprietary software and consultancy led problem solving … over models that move into live use rather than staying at proof of concept stage. The Company They are a well established Data and AI organisation that has been operating successfully for several years, combining proprietary tooling with consultancy expertise. Their products support data driven decision making across financial ...

Founding Engineer – AI/ML (Stealth Start-Up) Location: Fully Remote (UK) Salary: £120,000 + 1.25% equity Company Overview: A stealth-mode e-commerce AI start-up is building a conversational AI sales agent that acts like a knowledgeable in-store salesperson online. Unlike static … browsing or basic recommendation systems, this AI engages in real conversations, understands product attributes, compatibility, visual features, and domain expertise, and provides genuinely expert guidance. Every interaction generates high-intent data on customer needs, objections, and unmet demand. This intelligence powers segmentation, product development, and personalisation — far beyond traditional ...

Director of Data & AI £120,000 Northwest This is a pivotal leadership position within a data-rich, technology-enabled organisation currently undergoing significant transformation and investment in AI. The Director of Data & AI will shape the strategic direction for how data, intelligence, and automation drive commercial performance. … understands the operational foundations required for success, and is energised by creating world-class data capabilities from the ground up. As Director of Data & AI, you will have: Proven hands-on technical foundation in data science, machine learning, AI/ML, or adjacent fields, with the depth ...

risk, compliance, and governance standards. Following migration, deliver new contact centre capabilities and enhancements, including Implementation of CRM integrations. Deployment of Virtual Agents/conversational AI solutions. Enablement of Omnichannel communications (e.g.SMS, chat) Ongoing feature development and continuous improvement aligned to business needs. Review and implement improvements … paced, delivery-focused environment. Desirable Skills & Experience Experience with Zoom Contact Center, RingCentral, or NICE CXone (or similar platforms) Knowledge of Virtual Agents/Conversational AI Experience with CRM integrations (e.g., Salesforce, Dynamics, etc.) Familiarity with Workforce Management (WFM) tools. Experience delivering Omnichannel solutions (SMS, chat, etc.) Understanding ...

Senior Data Scientist A great opportunity to join a team building advanced conversational AI and NLP products for financial services. This role is ideal if you enjoy modern LLMs, problem solving, and bringing machine learning models into production. The Company They are a growing data and AI … organisation developing conversational tools, data assistants, and NLP solutions for analytics and trading teams. Their work spans LLM fine tuning, automation, and website chatbots, supported by strong engineering and DevOps functions. They operate an AWS environment and encourage collaboration across teams. The Role Build and fine tune LLMs ...

Senior Data Scientist - 2 days a month in London A great opportunity to join a team building advanced conversational AI and NLP products for financial services. This role is ideal if you enjoy modern LLMs, problem solving, and bringing machine learning models into production. The Company They … growing data and AI organisation developing conversational tools, data assistants, and NLP solutions for analytics and trading teams. Their work spans LLM fine tuning, automation, and website chatbots, supported by strong engineering and DevOps functions. They operate an AWS environment and encourage collaboration across teams. The Role Build ...

EMEA wide CX Transformation and Outsourcing brand that supports blue chip clients with the full range of CX Software and People solutions; including CCaaS, Conversational Agent AI, Automation of Omnichannel CX and back office processes. The provide world class transformative business services. Role Overview We are recruiting Business … drive pipeline activity. Candidate Profile – Who We’re Looking For Ideal Background: Must have B2B sales experience in Customer Experience (CX) SaaS or Conversational AI or Contact Centre BPO sales. 1–2 years of relevant sales experience. UK Based with Permanent Rights to Work Key Personal Attributes: High ...

Company CCaaS/Voice AI scale-up backed by recent Series A funding Building a genuinely best-in-class product transforming how businesses handle customer conversations Strong growth over the past 12 months, with multiple hires planned across CS, Partnerships and Sales Long-standing ABR client, we’ve partnered … build out their Customer Success and Support functions from the ground up The Role You’ll own the technical onboarding and implementation of Voice AI customers, working hands-on to get complex environments live quickly and effectively. Every customer is different. Different telephony setups, different call flows, different requirements. ...

Product Manager – Voice AI London (Hybrid – 3 days/week) 8-Month Contract £400 per day Start: ASAP There’s a Voice AI product already live. It’s not working. That’s where you come in. The Role We’re looking for a Product Manager to take ownership … Voice Bot/Conversational AI product that’s been built internally but needs a reset. This isn’t a “keep things ticking” role. It’s a step back, rethink, and rebuild properly role. You’ll define what the product should be, create a clear MVP, and lead ...

growth across the Citation Group, hopefully, that’s where you come in. The role We’re on a real journey to use technology and AI in a way that genuinely improves how our customers experience our services. We are looking for someone who enjoys creating clear, helpful and genuinely … useful AI-ready content. In this role, you will look after the content that sits within our Intercom chatbot, work closely with teams across the business to keep our knowledge base accurate and up to date, and use data to understand what our customers need so the bot gets ...