1 to 25 of 32 Customer Acquisition Jobs in the City of London

We’re looking for a CRM Manager to lead and deliver a best-in-class CRM strategy for Russell & Bromley. In this role, you will be responsible for driving customer acquisition, improving retention, and fostering long-term customer advocacy. Working closely with the Head of Marketing, you will leverage customer insights and CRM expertise to create … part of our next chapter? About the Role Own and execute the cross-channel CRM strategy, including measurement and reporting. Deliver targeted CRM campaigns (currently email-first) to drive customer success. Collaborate with cross-functional teams (marketing, e-commerce, retail, IT) to develop and implement CRM campaigns that support business goals from acquisition to loyalty. Work with platforms … such as Emarsys, SAP, D365, Wunderkind, and GA to track data and inform decisions across all stages of the customer journey. Be the authority on customer and engagement health, providing ongoing insights and performance updates to the business. Full accountability for Russell & Bromley’s email channel, including strategic planning, segmentation, deployment, and performance measurement. Supported by digital marketing More ❯

initial 12 month assignment. The successful candidate will be responsible for managing a set of Growth Partners, ensuring world-class engagement, and focusing on driving mutual success through new customer acquisition, upleveling customer success, and ensuring we continue to raise the bar on partner experience. The ideal candidate will have a proven track record of managing and … growing successful SaaS partnerships with Agency Partners, be customer-focused, results-oriented, and possess strong communication and project management skills. Responsibilities: Manage a set of partners, acting as their main point of contact and ensuring their continued engagement Drive joint go-to-market strategies to increase customer acquisition and growth Build effective relationships with partners to ensure … alignment on priorities and goals Contribute to partner new client acquisition strategy, leveraging channels and assets Drive new service offerings in partnership with key partners Develop training and enablement materials and deliver sales enablement to managed partners Identify areas for improvement and develop initiatives to improve partner engagement and performance Work cross-functionally to ensure customer success, onboarding More ❯

institutions and B2C user segments. Drive awareness and adoption through partnerships, events, webinars, and industry forums. Track and report key performance metrics including pipeline development, deal conversion rates, and customer acquisition costs Qualifications: Bachelor’s degree in Business, Marketing, Finance, or a related field. 3+ years of experience in sales or business development , with a minimum of 2+ More ❯

medium-sized businesses connect with their customers. As a Partner Development Manager, you will play a pivotal role in empowering businesses to thrive by fostering strategic partnerships and driving customer acquisition. This is your chance to make a tangible impact on the growth of countless businesses worldwide. About the Company: This innovative company is a global platform empowering prosperity … for consumers, small businesses, and the self-employed. Known for its cutting-edge technology and commitment to customer success, this company offers a dynamic and rewarding environment where you can contribute to meaningful work. Partner with Aquent to make an impact on this company's mission to support small businesses. About the Role: As a Partner Development Manager, you … act as the primary point of contact, building strong relationships and ensuring seamless collaboration. Your focus will be on crafting and executing joint go-to-market strategies that fuel customer acquisition, enhance customer success, and elevate the overall partner experience. This role offers the exciting opportunity to shape the future of small business growth. This is a More ❯

and territory plan. • Prospect, forecast, build, and maintain a sales pipeline with assigned Sales Development Representatives. • Formulating a compelling annual plan, enabling a culture of execution to drive new customer acquisition, expanding existing ones, and ensuring high retention rates on existing accounts. • Supporting direct reports by participating and leading in client and prospect meetings. • Cross-functional engagement with … Marketing, Sales Engineering, Partnerships, Customer Success and HR. • Provide regular reports and updates on sales activities and progress towards targets. Required Qualifications: • Minimum of 5 years of experience in enterprise sales, with a proven track record of achieving sales targets. • Bachelor’s degree in business or related field. • Strong verbal communication and presentation skills. • Proficiency in using CRM software. More ❯

ecommerce brands scale profitably through paid social, paid search, and data-led strategy. With a deep focus on measurable growth, we specialize in turning media budgets into revenue and customer lifetime value. Role Overview As Digital Account Director – Performance Marketing, you’ll lead client relationships and strategic planning for paid media campaigns, with a core focus on paid social … multiple accounts and leading cross-functional teams. Proficiency with analytics and reporting tools like GA4, Looker Studio, Excel/Sheets. Preferred Qualifications Deep knowledge of ecommerce marketing funnels and customer acquisition strategies. Experience with Shopify, Klaviyo, or other ecommerce platforms. Understanding of creative testing methodologies and landing page CRO. Google Ads and/or Meta certifications. What We More ❯

across digital enhancements, testing strategy, SEO, and roadmap planning. Manage seasonal and promotional campaign delivery across the website, ensuring timely execution and brand consistency. Collaborate across teams (marketing, operations, customer service) to deliver a connected omnichannel experience. Optimise product pages and category structure to improve search visibility and non-paid revenue contribution. Work closely on the site’s SEO … up to support organic growth. Performance Marketing Manage campaigns across Paid Search, Paid Social, Digital PR, and Affiliate channels. Own campaign performance analysis to drive improvements in ROAS and customer acquisition. Oversee CRM strategy and campaign execution in Klaviyo, ensuring automations are optimised and aligned with key trading moments. Campaign & Trade Calendar Coordination Be the central point of coordination More ❯

team and help elevate our business to the next level. In this role, you will be responsible for managing a portfolio of Growth Partners, driving mutual success through new customer acquisition, enhancing customer outcomes, and continually improving the overall partner experience. The ideal candidate has a proven track record in managing and scaling successful SaaS partnerships with … agency partners. You are customer-focused, results-driven, and excel in communication, relationship building, and project management. Key Responsibilities: Manage a portfolio of partners, serving as their primary point of contact and champion for engagement Drive joint go-to-market strategies to support customer acquisition and business growth Build strong, strategic relationships to ensure alignment on goals … and execution Contribute to new client acquisition strategies, leveraging available marketing channels and assets Collaborate with partners to develop and launch new service offerings Create and deliver training, enablement, and sales support for managed partners Identify areas for growth or improvement and implement initiatives to optimize partner performance Collaborate cross-functionally to support customer onboarding, retention, and success More ❯

met. Prospect, forecast, and maintain a sales pipeline in collaboration with assigned Sales Development Representatives. Formulate a compelling annual plan that fosters a culture of execution, focusing on new customer acquisition, expansion of existing accounts, and ensuring high retention rates. Provide support to direct reports by actively participating in and leading client and prospect meetings. Engage with cross … functional teams, including Marketing, Sales Engineering, Partnerships, Customer Success, and HR, to ensure a collaborative approach to customer engagement and business growth. Provide regular reports and updates on sales activities, progress towards targets, and other relevant metrics. Requirements: Minimum of 5 years of experience in SaaS enterprise sales, with a proven track record of consistently achieving sales targets. … or a related field. Strong verbal communication and presentation skills to effectively articulate the value proposition to potential clients. Proficiency in using CRM software for accurate sales tracking and customer relationship management. Ability to build and maintain strong relationships with partners and customers, fostering trust and credibility. Strong problem-solving skills and adeptness in negotiation techniques to drive successful More ❯

Lead GTM Strategy: Develop and implement go-to-market plans for new products and features, aligned with business goals. Cross-Functional Collaboration: Work closely with Product Managers to integrate customer insights and product strategy into GTM plans. Market Positioning: Conduct research to shape product positioning, value propositions, and messaging for target segments. Product Launches: Coordinate and oversee product launches … and analyse campaign and launch results to optimise future strategies. Technical Storytelling: Translate complex features into clear, compelling messages for commercial and non-technical audiences. Key Responsibilities Build deep customer, market, and competitor understanding to inform strategy. Manage the product marketing calendar in line with overall marketing plans. Create and deliver client communications and campaigns across platforms (in-app … messaging relevant. Your Experience & Skills 3–5 years in product marketing, preferably SaaS; experience with political monitoring, intelligence, or AI-first products is a plus. Strong grasp of GTM, customer acquisition, and growth marketing. Ability to communicate technical concepts to non-technical audiences. Proven project management across multiple initiatives and stakeholders. Cross-functional experience with Product, Marketing, and More ❯

About ProInteractive ProInteractive is on a mission to enable every business to grow, thrive and reach their full potential. We are a technology start-up that provides a Customer Acquisition Platform (CAP) that makes finding new customers simple, easy and scalable for service-based SME’s. Via one seamless platform, we connect SME’s to a network of … inbound enquiries. Managing relationships with existing customers. Validating leads that arrive into our CAP software platform. Your responsibilities Generate leads and identify new business opportunities that fit our ideal customer profile (ICP) through research, cold outreach via email/telephone and networking. Develop and execute sales strategies to meet and exceed sales targets. Build and maintain strong relationships with … existing clients to ensure customer satisfaction and repeat business. Handling our outbound lead validation via telephone. Track and report on sales metrics and KPIs to the management team. Build and maintain your own pipeline via our CRM system. Work closely with the marketing team to develop campaigns that drive lead generation. Collaborate with the product development team to provide More ❯

shaping personalised journeys, and building loyalty that drives repeat behaviour. This role sits at the core of our growth strategy, powering better retention, relevance, and repeatability across our three customer segments: Trade Ecommerce, DIY Ecommerce, and MaterialsPro. Reporting to the CEO and embedded in the marketing team, you'll own the customer contact strategy - leading lifecycle comms that … turn user insight into high-impact campaigns and go-to-market plans. You’ll drive product-led messaging across both customer and supplier sides, fuelling engagement and long-term growth. You’ll need to be sharp, agile, and execution-focused - balancing long-term strategy with fast delivery. You’ll be confident distilling complexity into clear, compelling narratives. Your work … will be critical to scaling adoption of our procurement engine and reinforcing our edge on price, speed, and amazing customer service. What you’ll do ● Lead the end-to-end CRM strategy - developing lifecycle communications that deepen engagement, drive order fulfillment, and build long-term value ● Deliver multi-channel campaigns (email, SMS, WhatsApp) - driving both successful supplier and customer More ❯

health. Backed by significant Series A funding, they are building a world-class team to shape the future of healthcare. About the Role The Lifecycle Marketing Manager will drive customer acquisition, engagement, retention, and reactivation across a suite of healthcare products. Collaborating with performance marketers, product managers, and CRM specialists, this role ensures a seamless and engaging customer journey. The Lifecycle Marketing Manager will implement data-led strategies to optimise conversion rates and maximise customer lifetime value. Essential Skills: 4+ years of experience in lifecycle marketing, CRM, or retention marketing in a fast-growing consumer business. Proficiency in lifecycle marketing platforms such as Braze, Iterable, Klaviyo, or Salesforce Marketing Cloud. Strong experience in segmentation, automation, and … personalisation within customer journeys. Data-driven mindset with experience in SQL, Looker, Amplitude, or Google Analytics. Expertise in A/B testing and optimising lifecycle strategies through experimentation. Benefits: Generous stock option plan Private medical insurance £400 annual learning & development budget with Learnerbly Gym & wellness benefit with Wellhub Hybrid role based near London Bridge 3 days a week with More ❯

chance to work in a high-growth environment where your ideas and input will be genuinely valued. Why This Role is Great Use data to identify opportunities for improving customer journeys through testing and experimentation Build visual dashboards that help teams make data-informed decisions with ease Share insights that influence decisions across areas such as customer acquisition … such as mathematics, data science, or computer science is helpful. Nice to Have Familiarity with A/B testing or product experimentation An interest in digital journeys and enhancing customer experiences Experience with tools like Google Analytics or similar platforms A curious mindset and enthusiasm for solving real-world problems through data What’s in It for You Access More ❯

Customer Analyst - Food Delivery Up to £45,000 Food Delivery - Tech SW London - Hybrid, 2 days per week in the office Would you like to join a pioneering food delivery firm, where sustainability, ethical practices, and positive business impact are a key business strategy? We are looking for a skilled Customer Insight Analyst to be an integral part … food delivery and sustainability sector. Are looking to leverage your analytical skills in a dynamic and values-driven environment? Want to play a crucial role in understanding and enhancing customer lifetime value. Essential Skills for the Perfect Candidate: Strong proficiency in Excel, SQL, and Google Analytics. Experience in analysing Customer Lifetime Value in a Direct-to-Consumer business. … Exceptional skills in presenting complex data and building relationships across departments. In this Role, You Will: Analyse and report on customer lifetime value and cost of customer acquisition. Develop AB testing plans for advertising campaigns that contribute to customer growth and retention. Use customer satisfaction metrics to inform strategies and decisions. Participate in creating and reporting More ❯

of Sales, you’ll play a critical role on the executive leadership team, owning and accelerating the revenue growth across new business, expansion, and retention. This role spans Sales, Customer Success, and potentially Marketing (depending on structure), and is focused on building a scalable commercial engine to deliver consistent performance and long-term value creation in line with our … PE growth thesis. Key Responsibilities Lead the development and execution of our commercial growth strategy in partnership with the CEO and Board Own all revenue-generating functions, including Sales, Customer Success, and potentially Marketing Drive top-line revenue growth through new customer acquisition, upsell/cross-sell, and retention strategies Build, scale, and mentor high-performing commercial … and exit strategies Demonstrated success scaling revenue from £5m to £20+ in a high-growth SaaS context Deep understanding of SaaS metrics, sales processes (mid-market to enterprise), and customer lifecycle management Strong commercial and financial acumen, with a data-driven and strategic mindset Hands-on leadership style, with a proven ability to build and lead high-performing teams More ❯

Strategy & Growth Develop and lead go-to-market strategies for AI and data science services. Identify and pursue high-value commercial opportunities and partnerships. Drive business development and client acquisition initiatives. Client Engagement & Advisory Partner with C-suite and senior stakeholders to translate data insights into actionable business strategies. Lead proposal development, pitch presentations, and contract negotiations. Ensure delivery … of impactful, revenue-generating analytics solutions. Data Science & AI Innovation Design and deploy machine learning models and advanced analytics that optimise performance, customer engagement, and profitability. Support strategic decision-making through data-driven insights and predictive modelling. Team Leadership & Capability Building Lead cross-functional teams of data scientists, engineers, and business experts. Foster a results-oriented, commercially-focused team … Ability to lead high-performing teams and drive cross-functional collaboration with clear, outcome-oriented focus. Demonstrated success delivering high-impact projects that have directly contributed to revenue growth, customer acquisition, or operational efficiency. Deep understanding of commercial business models and market dynamics. More ❯

which sits within the central data function, comprising of data engineers, analytics engineers, analysts and data science/machine learning experts. This position is key to enabling cost efficient customer acquisition and retention through data. What you'll be doing... You will integrate and maintain martech data pipelines, scaling marketing channels in existing and new geographies. You will … testing. Experience in using SQL, dbt and Looker to create and maintain analytics data models. Experience integrating data between multiple marketing platforms. Experience engaging and managing Marketing stakeholders across acquisition/retention. Experience with Google Analytics 360 and understanding of Google Analytics data. What's in it for you? Free Membership and 20% off products All employees receive stock More ❯

Head of Paid Search | High-Growth Fintech | Up to £100,000 | Hybrid – London Looking for a high-impact performance marketing leader who’s ready to scale customer acquisition in a fast-paced, data-first fintech? This is a hands-on, strategic role for someone who thrives on ownership and innovation – and wants to lead Paid Search to the … Exec , and partner with external agencies as you grow the channel’s influence and performance. Core focus areas: 📊 Data, Testing & Analytics Build and execute robust testing frameworks to optimise acquisition Set up clear measurement, attribution and reporting systems Navigate tracking complexities and resolve data blind spots Collaborate with product/data teams to build dashboards and insights 🔎 Paid Search More ❯

of European consumer behaviour. Key Responsibilities: Lead co-branded marketing campaigns with brands and global suppliers across the UK and Europe. Build and manage strategic brand partnerships to drive customer acquisition and brand visibility. Plan and execute joint campaigns around key moments like Black Friday, Christmas, and seasonal sales. Leverage real-time trend-spotting to rapidly plan and More ❯

of a dynamic and forward-thinking company. This is a 7/8 months, hybrid contract, offering £36.50 per hour (PAYE). Responsibilities: Execute digital marketing strategies to drive customer acquisition and engagement. Manage projects from inception to completion, ensuring timely execution and within budget. Collaborate with cross-functional teams to align marketing efforts with overall business objectives. More ❯

streams . Sell cloud services, storage, and server solutions , ensuring clients receive tailored offerings suited to their needs. Work closely with internal teams to strategize on market positioning and customer acquisition. Meet and exceed sales targets through persistence, strategy, and client engagement. What experience are they looking for? Previous experience Selling public cloud solutions Understand a full migration lifecycle More ❯

is partnered with an ambitious, and innovative Fin-Tech company that has established Products in multiple countries across Europe. They have successfully launched multiple new product lines within their customer facing brands, positioning them to achieve their vision of creating innovative financial products for consumers. This business is positioned for significant growth both in terms of headcount and customers … over the next year. As a Growth Lead, you will have autonomy to lead growth strategies and work as the CEO of your market to introduce customer-centric, responsible and flexible lending and investment products. You will excel in this environment if 👇 ✅ You thrive in managing multiple priorities, leading your market acting like a CEO with an entrepreneurial mindset … with local influencers, media outlets, and organizations to amplify reach and credibility. ✅Have experience as a Senior Marketer, with a proven track record in performance marketing, brand building, and customer acquisition, in the financial investment space. What's on offer to you? ✅Joining a business which is set to grow significantly, as the Growth lead you have full More ❯

they are now seeking to transform their marketing outlook with the addition of a Lead Analyst to the team. THE ROLE AND RESPONSIBILITIES Analyse and enhance key metrics across customer acquisition, retention and revenue generation Develop and maintain advanced data models using dbt Ensure KPIs are aligned with overall business objectives, identifying areas for improvement and efficiency Ensure More ❯

and scale. Bringing together engineering, design, marketing and operations to constantly improve the service delivered by the business. This will include everything from business casing, A/B testing customer acquisition funnels, adding new features and more. THE ROLE AND RESPONSIBILITIES Defining, communication and executing long-term business strategy of your product line Gathering insights about users and More ❯