Customer Analyst Jobs in the UK excluding London

Customer Analyst
UK > UK excluding London

The median Customer Analyst salary in the UK excluding London is £25,020 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 531 720 464
Rank change year-on-year +189 -256 +298
Permanent jobs requiring a Customer Analyst 48 43 316
As % of all permanent jobs advertised in the UK excluding London 0.12% 0.061% 0.53%
As % of the Job Titles category 0.14% 0.064% 0.59%
Number of salaries quoted 13 38 35
10th Percentile - £26,250 £24,500
25th Percentile £24,990 £30,125 £35,111
Median annual salary (50th Percentile) £25,020 £38,500 £39,000
Median % change year-on-year -35.01% -1.28% -2.50%
75th Percentile £27,000 £60,000 £55,915
90th Percentile £27,850 £61,250 £57,931
UK median annual salary £25,020 £38,500 £47,500
% change year-on-year -35.01% -18.95% +18.75%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 35,324 67,152 53,648
% of permanent jobs with a recognized job title 90.60% 94.79% 89.25%
Number of salaries quoted 18,511 47,504 30,595
10th Percentile £27,000 £26,750 £29,750
25th Percentile £37,574 £35,000 £38,750
Median annual salary (50th Percentile) £51,645 £50,000 £53,000
Median % change year-on-year +3.29% -5.66% +5.64%
75th Percentile £65,000 £63,750 £68,750
90th Percentile £77,500 £76,250 £81,250
UK median annual salary £56,500 £52,500 £60,000
% change year-on-year +7.62% -12.50% -

Customer Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured Customer Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Customer Analyst in the UK excluding London

Customer Analyst
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Customer Analyst in the UK excluding London.

Salary trend for Customer Analyst in the UK excluding London

Customer Analyst
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Customer Analyst in the UK excluding London over the 6 months to 14 May 2025.

Salary histogram for Customer Analyst in the UK excluding London

Customer Analyst
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the UK excluding London region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Scotland +134 18 £25,020 -16.60%
North of England +58 12 £24,000 -24.41% 8
North West +12 10 £23,000 -27.56% 5
East of England - 6 £26,500 - 9
South East +101 4 £52,713 +91.68% 9
Midlands +41 3 - -
West Midlands +37 3 - -
Northern Ireland - 3 - -
South West +102 2 £27,000 -28.00%
Yorkshire +74 1 - -
North East - 1 £25,000 - 3
Customer Analyst
UK

Customer Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 14 May 2025, Customer Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Customer Analyst in the job title.

1 47 (97.92%) Customer Service
2 38 (79.17%) Social Skills
3 33 (68.75%) Finance
4 27 (56.25%) Banking
5 14 (29.17%) Organisational Skills
5 14 (29.17%) Coaching
5 14 (29.17%) Anti-Money Laundering
6 11 (22.92%) Analytical Skills
6 11 (22.92%) Microsoft Excel
7 10 (20.83%) Microsoft Office
7 10 (20.83%) Microsoft
8 7 (14.58%) Microsoft PowerPoint
9 5 (10.42%) QA
9 5 (10.42%) Performance Metrics
10 4 (8.33%) Retail
11 3 (6.25%) Problem-Solving
12 2 (4.17%) Onboarding
12 2 (4.17%) Due Diligence
12 2 (4.17%) Power Platform
12 2 (4.17%) Collaborative Working
12 2 (4.17%) Ticket Management
12 2 (4.17%) Power BI
12 2 (4.17%) Client Onboarding
12 2 (4.17%) SQL
12 2 (4.17%) Business Intelligence
13 1 (2.08%) Migration
13 1 (2.08%) Quality Management
13 1 (2.08%) Service Delivery
13 1 (2.08%) Management Information System
13 1 (2.08%) Salesforce

Customer Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 11 (22.92%) Microsoft Excel
2 10 (20.83%) Microsoft Office
3 7 (14.58%) Microsoft PowerPoint
Business Applications
1 1 (2.08%) Sprinklr
Cloud Services
1 2 (4.17%) Power Platform
Database & Business Intelligence
1 2 (4.17%) Power BI
General
1 38 (79.17%) Social Skills
2 33 (68.75%) Finance
3 27 (56.25%) Banking
4 14 (29.17%) Organisational Skills
5 11 (22.92%) Analytical Skills
6 4 (8.33%) Retail
7 1 (2.08%) Korean Language
Miscellaneous
1 2 (4.17%) Onboarding
2 1 (2.08%) Learning Management System
2 1 (2.08%) Management Information System
Processes & Methodologies
1 47 (97.92%) Customer Service
2 14 (29.17%) Anti-Money Laundering
2 14 (29.17%) Coaching
3 5 (10.42%) Performance Metrics
4 3 (6.25%) Problem-Solving
5 2 (4.17%) Business Intelligence
5 2 (4.17%) Client Onboarding
5 2 (4.17%) Collaborative Working
5 2 (4.17%) Due Diligence
5 2 (4.17%) Ticket Management
6 1 (2.08%) Computer Science
6 1 (2.08%) CRM
6 1 (2.08%) Data Analysis
6 1 (2.08%) Data Migration
6 1 (2.08%) Data Protection
6 1 (2.08%) Information Security
6 1 (2.08%) Migration
6 1 (2.08%) Quality Management
6 1 (2.08%) SDLC
6 1 (2.08%) Service Delivery
Programming Languages
1 2 (4.17%) SQL
Qualifications
1 1 (2.08%) Degree
Quality Assurance & Compliance
1 5 (10.42%) QA
Vendors
1 10 (20.83%) Microsoft
2 1 (2.08%) Salesforce
2 1 (2.08%) SAP