16 of 16 Customer Analytics Jobs in the UK

Customer Analytics Manager £40,000-£45,000 Lancashire The Company A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability to support growth and personalisation The Role As Customer Analytics Manager, you'll sit within the CRO & Data team, working closely with CRM, Marketing, Trading, and Tech teams to ensure customer data ...

Customer Analytics Manager £40,000 - £50,000 + Bonus Hybrid - Blackpool (3x days in the office) THE COMPANY Our client, a luxury retail brand, is looking for a Customer Analytics Manager to join their growing team. THE ROLE This role sits at the centre … marketing, owning the customer data and insights that underpin decision-making across the business. You'll take responsibility for understanding, shaping, and improving the customer database, turning raw data into clear, actionable insight that enables smarter targeting, segmentation, and campaign performance. Key responsibilities include: Evaluating the structure, quality ...

Senior Customer Analyst – Loyalty, Retention & Growth Hybrid – London (2 days in office) £70,000-75,000 base + discretionary bonus + pension up to 12% A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses … understanding, optimising, and growing the customer base through data-led insights, storytelling, and experimentation. This role will play a key part in shaping acquisition, retention, and loyalty strategy, working cross-functionally with Marketing and Product teams to turn insight into commercial impact. Responsibilities include Owning customer analytics ...

Reports to : Head of Customer Analytics About Us The Independent is an online news publisher that was established in 1986 as a national newspaper independent of party-political affiliations or proprietorial influence. In 2016, The Independent became a fully digital publisher, moving away from print in pursuit … additional brands echo the existing business ethos and allow for increased audiences and a further strategic diversification of revenue streams. Job Purpose As a Customer Data Analyst, you will support the Customer Analytics team by applying analytical thinking and data-led approaches to better understand customer ...

Senior Enterprise Customer Analytics Manager 12 month FTC | £75k + 15% bonus | Remote We are looking for a senior analytics professional to turn complex enterprise customer data into actionable insights that drive growth, retention, and profitability. This role is influential across commercial, sales, marketing, and product … teams, providing intelligence to shape strategy and optimise performance. What you will do Develop and maintain predictive models to understand churn, upgrade propensity, and customer lifetime value Analyse enterprise customer activity, ARPU, margin, and sales channel performance to identify opportunities for growth Deliver forecasting and reporting on enterprise ...

days a week in Central London office THE COMPANY A Global Telecomms business with a strong data team is looking to expand its analytics function with a Digital expert! THE ROLE This role sits within an insights and analytics environment and is focused on a mix of customer analytics, marketing analytics, and tagging implementation. Key responsibilities include: Handling ad-hoc reporting and data requests across customer and marketing analytics Owning tagging and implementation activity, with a particular focus on GA4 Taking ownership of dashboards and ongoing reporting solutions Supporting projects focused on customer ...

days a week in Central London office THE COMPANY A Global Telecomms business with a strong data team is looking to expand its analytics function with a Digital expert! THE ROLE This role sits within an insights and analytics environment and is focused on a mix of customer analytics, marketing analytics, and tagging implementation. Key responsibilities include: Handling ad-hoc reporting and data requests across customer and marketing analytics Owning tagging and implementation activity, with a particular focus on GA4 Taking ownership of dashboards and ongoing reporting solutions Supporting projects focused on customer ...

Customer Data & Insight Manager Salary: Up to £45,000 Location: Blackpool (hybrid – 3 days onsite) A UK-based retail organisation is seeking a Customer Data & Insight Manager to support customer analytics, insight delivery, and CRM decision-making across the business. This is a hands-on analytics role focused on customer data rather than a people-management position. The successful candidate will sit between data and marketing teams, helping shape customer insight, segmentation, and reporting while ensuring data quality and compliance. Key Responsibilities Analyse and report on customer data to support ...

Implementation Location: London (Hybrid - 3 days office) Salary: Up to 75k + bonus We are recruiting for a Data Analyst to join a growing analytics function within a fast-paced, commercially focused business. This role is analytically led, with a strong emphasis on customer and marketing insights, alongside … offers exposure to both short-term reporting needs and longer-term strategic projects, with the opportunity to grow into end-to-end ownership of analytics initiatives. Key Responsibilities Deliver reporting, data pulls, and insight requests across marketing and customer analytics Analyse customer behaviour, churn, campaign performance ...

Reed.co.uk is looking for a Product Analyst to join their Analytics team in Holborn, London. Overview We're looking for a Product Analyst with a passion for measurement and turning data into actionable insights. In this role, you'll work across our web and mobile products to define … track key metrics, build dashboards, and analyse customer behaviour to support product development. Using tools such as Google Analytics 360, Looker, and Snowflake, you'll ensure our teams have the data they need to measure performance and make informed decisions. You'll also contribute to our experimentation ...

Marketing Analytics Manager London, Hybrid (2-3 days per week in office) Up to £85,000 + bonus and competitive pension This is an exciting opportunity to join a high-growth consumer technology business where data sits at the heart of decision-making. You will shape marketing measurement … multi-million-pound budget and lead end-to-end analytics across MMM, attribution, and incrementality. If you enjoy driving change, influencing senior leaders, and building confidence in complex models, this role offers meaningful impact from day one. The Company They are a leading digital marketplace operating at national scale ...

accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. Key Responsibilities Translate business challenges into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes ...

Customer Data and Insights Manager Up to £45,000 + profit share bonus + benefits Lancashire (Hybrid working) Permanent About the Company We're working with a leading UK luxury retailer specializing in high-end jewelry, watches, and premium brand products. Established over 100 years ago as a family … employers and are known for their exceptional workplace culture, employee benefits, and commitment to work-life balance. The Role We're looking for a Customer Data and Insights Manager to join a forward-thinking Digital and Brand Experience team. This role is critical to maintaining a high-quality, secure ...

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also lead ...

solutions that directly influence strategic and operational decisions. What you’ll be doing Build, evaluate and deploy machine learning models to predict and classify customer behaviour Deliver insights across churn, retention, pricing, fraud, marketing and customer value Partner with commercial, product and regional teams to optimise business performance … uncover root causes of key business challenges Translate complex analysis into clear, actionable insights for senior stakeholders Contribute to dashboards and self-serve analytics to drive data-led decision making Act as a subject-matter expert for data science across the business What we’re looking for Strong experience ...

/ML solutions into production. Experience working closely with business teams such as Marketing, Product, or Operations. Background in one or more of: personalisation, customer analytics, conversational AI, recommendation systems, optimisation, or marketing analytics. Deep understanding of ML fundamentals across the full lifecycle. Hands‐on experience with ...