6 of 6 Customer-Centric Approach Jobs in the West Midlands

the UK. Extensive knowledge required of total vehicle systems including powertrain, electrical and diagnostics; fault finding techniques, problem solving aptitude ability to be resourceful, methodical and consistent in approach, following correct process and working within recognised authority and appropriate escalation levels. Reporting to the Technical Service Manager, the role requires a hands-on approach as we … BEV/Hybrid vehicle certificate or equivalent qualification Must be fluent speaking English at a technical level Must hold a full, clean driving licence A customer centric approach to every aspect of aftersales operations Excellent communication skills at all levels Deliver on promises and commitments Able to work on own initiative, as an individual More ❯

environment is essential. Technical Proficiency: Familiarity with Windows and Mac operating systems, hardware troubleshooting, and basic networking concepts. Customer Service: Excellent communication skills and a customer-centric approach. Team Player: Ability to collaborate effectively with colleagues and contribute to a positive team environment. Attention to Detail: A keen eye for detail and accuracy in More ❯

targets, driving growth, evidencing progress through measurable outcomes, and delivering exceptional customer service. Key Responsibilities of the Business Development Manager: Employ a strong customer centric approach to facilitate appropriate referrals and opportunities for growth. Work independently and in conjunction with Senior Management to develop new business opportunities. Work closely with the Assessment … with complex needs, disabilities and long-term conditions looking to step back into the community from in-patient support services. At Gray Healthcare, we offer our own dynamic approach to care, enabling people to move back into their own homes - into their own communities giving them control of their life. We create a bespoke support package for each More ❯

career development plans to build a high performing function. Foster a collaborative and inclusive team culture that promotes open communication, knowledge sharing and professional growth. Cultivate a customer-centric culture with a strong understanding of risk and an innovative, proactive mindset to balance regulatory objectives and exceptional customer experience. Develop and maintain an open … operational practices to identify ways to achieve compliance in more efficient ways, supporting a risk-based and proportionate approach. Adopting a more intelligence/data-led and dynamic approach to how we assess financial crime risks on an on-going basis. Identify and implement opportunities to streamline and simplify CDD processes and checks, ensuring efficiency and supporting commercial … in financial crime prevention. Contribute to a collaborative team culture by sharing knowledge and promoting open communication. Develop a strong understanding of risk management and maintain a customer-centric approach in all activities. What you bring Minimum of 5 years' experience in regulatory compliance and operational roles with a strong focus on financial crime More ❯

communication skills. ● Ability to facilitate scheduled deadlines and manage multiple projects. ● Knowledge of control systems, Q-SYS, Crestron would be an advantage. IDEAL CHARACTERISTICS ● Working with Change ● Customer-Centric Approach ● Managing Self and other team members ● High Level of Customer Focus and Contact ● Understanding the Business ● IT knowledge and ability ● Good Level More ❯

strategic leader to join our team as a CLCS Solutions Delivery Manager. This pivotal role is designed for individuals passionate about transforming innovative service concepts into scalable, customer-centric solutions. Service Ownership: Act as the business owner for assigned service innovations during the execution phase, defining scope, KPIs, and value drivers. Cross-Functional Leadership: Lead and … coordinate cross-functional working groups across LES, including Sales, Service, Digital, and Commercial teams, to drive service adoption and scale. Customer-Centric Approach: Ensure that new services are viable, desirable, and deliverable, aligning with customer needs and expectations. Seamless Integration: Oversee the seamless integration of new services into CLCS, ensuring smooth transitions More ❯