16 of 16 Customer-Centricity Jobs in the North West

self-service features (e.g. booking management, amendments, documentation) Support CRO and experimentation initiatives to deliver incremental gains Ensure high-quality, customer-centric features are delivered on time and within engineering capacity Collaborate closely with UX, engineering, content, brand, CRO and marketing teams Embed Agile ...

Experience with ITSM platforms like HaloPSA, ConnectWise, Autotask, or similar Familiarity with compliance standards such as GDPR or ISO 27001 About you Customer-centric Approach: Dedicated to delivering a high standard of service to clients Proactive: able to anticipate potential problems and proactively address them before ...

hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. 🔎 What are we looking for? The successful candidate will be responsible for data ...

empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. The role’s vision Deliver simple, fast, data-driven, and frictionless online journeys ...

customer needs and business goals. Lead the redesign of processes, technology, and people structures to create a future-ready, customer-centric contact centre. Oversee the implementation of innovative solutions like cloud telephony, AI chatbots, CRM integration, and omnichannel platforms. Drive cultural change ...

-first mindset with a passion for quality and innovation Why join us? Be part of a growing, product-led, customer-centric business Work on high-impact payments products used by thousands of customers Influence strategy while continuing to develop and expand your skillset ...

service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSAs values and culture, together with CDOs customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Workplace ...

Opportunity A fantastic opportunity to join a customer-centric technology business providing industry-leading biometric solutions across the UK. You will be joining the Customer Success team as a 1st Line Customer Service Executive, acting as the first point ...

growing function. With over 20 years of business under our belt we are a market leader within the industry and have a customer-centric approach, aiming to deliver high-quality service and build lasting relationships with our clients. OUR BENEFITS: Flexible and hybrid working Autonomous working ...

services. Excellent communication and collaboration skills, with the ability to translate complex technical information for both technical and non-technical audiences. A customer-centric mindset with a passion for providing outstanding service and building strong customer relationships. Experience in a fintech or SaaS ...

experience and qualifications. Strong organisational and multitasking skills, with the ability to prioritise tasks effectively. Excellent communication and interpersonal skills, with a customer-centric approach. Ability to remain calm and focused under pressure, with a problem-solving mindset. Ability to work collaboratively in a team environment ...

systems expert and working closely with a variety of teams across the business to help ensure we are truly operating with customer centricity at our core. Engage directly with customers and lead workshops to understand their business requirements and translate them into clear, actionable technical specifications ...

systems expert and working closely with a variety of teams across the business to help ensure we are truly operating with customer centricity at our core. Engage directly with customers and lead workshops to understand their business requirements and translate them into clear, actionable technical specifications ...

youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling ...

support some globally renowned brands as well as some flourishing SME’s and want to build on this success, whilst harnessing that customer centric and flexible approach to working. If you're looking to embark on the next phase of this exciting journey, then apply with ...

health, and utilities Behaviours and PACT values ? Strategic thinking and alignment with business objectives ? Adaptability to changing priorities and business needs ? Strong customer-centric approach to delivery ? Innovation and continuous improvement mindset ? High level of integrity and accountability ? Enthusiasm to contribute to the delivery practice … management skills ? Proactive problem-solving approach ? High level of resilience and adaptability ? Passion and commitment to quality and excellence in delivery ? Strong customer-centric and people first approach About Us People-Powered Transformation We're a purpose driven organisation, supporting organisations to build a better future ...