8 of 8 Customer Engagement Jobs in Milton Keynes

defining and governing the overall ServiceNow platform architecture, ensuring scalable, secure and integrated solutions across Telecommunications Service Management (TSM), Telecommunications Service Operations Management (TSOM), Customer Service Management (CSM) and the Common Service Data Model (CSDM). Key responsibilities will include: Architecture & Technical Leadership: Define and own the target ServiceNow … govern the service data model, ensuring business services, technical services, applications and configuration items (CIs) are accurately mapped within a consistent, scalable hierarchy. Customer Service Management: Architect CSM solutions covering case management, customer engagement, customer workspace, SLA compliance and entitlement configuration. Technical Governance & Design Authority: Chair ...

systems. The programme has strong backing from senior leadership and is now moving from discovery into build, with a particular focus on modernising CRM, customer experience and the wider application landscape. We're looking for an experienced Dynamics 365 Solution Architect who can take a strategic view … business systems fit together as the organisation evolves its technology estate. What you'll be doing Owning and evolving solution architecture across Dynamics 365 Customer Engagement and the wider CRM ecosystem. Helping shape the future direction of the organisation's Dynamics and Microsoft technology stack. Reviewing existing ...

ideal candidate will bring strong consultative sales experience, confidence working with SaaS or technology solutions, and the ability to manage pipeline, forecasting and customer engagement in a fast-paced environment. Key Responsibilities: Identifies high potential prospects and qualifies opportunities to effectively manage the sales process efficiently. Maximize growth … calling and face to face meetings, and indirect methods such as networking, email outreach and lead conversion. Qualify prospects against company criteria for ideal customer profile (ICP) Consult with prospect about business challenges and requirements, as well as the range of options VitalSource has to support their business initiatives. ...

join the Connells Group Technology team, supporting Marketing operations. Working in an Agile Scrum team, you will help deliver technology solutions that enable customer engagement, campaign effectiveness, and personalisation. The role focuses on data, integrations, and customer preferences, ensuring scalable and compliant solutions aligned to business goals. … offer a hybrid working arrangement with 2 days per week in our Milton Keynes office. Key Responsibilities: Stakeholder Engagement: Work with Marketing teams to understand business objectives, customer journeys, and data needs; translating these into actionable user stories. Data & Integration Analysis: Define requirements for data flows, platform integrations ...

Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. Permanent Regular Job Description: We are looking for a Product Manager to join the team. This role is delivery-focused, translating product strategy into execution … backlog management, and consistent sprint delivery. You will play a key role in delivering the product roadmap, working closely with engineering, design, testing and customer-facing teams to ship high-quality features and continuously improve the user experience. This role suits a hands-on Product Manager who enjoys owning ...

seeking a data-driven Business Analyst to support Marketing operations within an Agile Scrum team. You will help deliver data-focused solutions that enable customer engagement, campaign effectiveness, and personalisation, focusing on data flows, integrations, and compliant design. The role offers a hybrid arrangement with 2 days ...

Ireland. Ideal candidates bring strong consultative sales experience with SaaS or technology solutions, and the ability to manage pipeline, forecasting and customer engagement in a fast-paced environment. #J-18808-Ljbffr ...

opportunities, maximise value, and achieve their business goals whilst contributing to the growth of Ingram Micro's Cyber Security business. If you're ambitious, customer-focused, and motivated by delivering results, we'd love to hear from you. Core Responsibilities Build and develop strong relationships across an assigned partner … with vendors and internal teams to create mutually beneficial business outcomes. Develop account plans and identify new opportunities to increase revenue and profitability. Lead customer engagements, presentations, and business reviews. Support the achievement of revenue, margin, and partner growth objectives. Deliver an exceptional customer experience at every stage ...