2 Customer Engagement Jobs in Milton Keynes

As the CRM Lead, you will be responsible for developing and implementing effective CRM programs to enhance customer satisfaction, build loyalty, and drive overall business performance. Additionally, you will play a crucial role in generating actionable insights from data to inform strategic decision-making across Homebase. Working hours … depending upon experience) plus bonus earning potential. Key Responsibilities: CRM Strategy & Plan: Build strong relationships with the CRM agency and insight partners. Analyse customer behavior, preferences, and trends to inform marketing and sales strategies. Provide regular reports and dashboards to senior management, highlighting key performance indicators and actionable recommendations … personality to life and reinforces our brand's credentials. Marketing Campaigns & Trading: Develop and execute comprehensive CRM strategies with our delivery partner to enhance customer engagement, retention, and satisfaction. Collaborate with cross-functional teams, including commercial and other marketing channels, to align CRM initiatives with overall business goals. more »

Elevate Your Sales Impact: Technical Solutions Specialist (Customer Facing) (£45,000 + £10,000 OTE) Are you a results-oriented sales professional with a passion for the electrical industry and a knack for building relationships? A global leader in energy management and automation solutions is seeking a high-performing … an exciting opportunity to leverage your existing expertise and relationships to drive sales growth and elevate your impact. Why You'll Thrive Here: Deeper Customer Engagement: Move beyond traditional sales by offering in-depth technical consultations and becoming a trusted advisor to key accounts across various sectors (commercial … select the most suitable solutions for their projects (power distribution, building automation, energy efficiency). Partner with internal teams (engineering, marketing) to deliver exceptional customer service and support. Stay up-to-date on the latest industry trends and technologies to effectively represent our leading-edge offerings. We're Looking more »