7 of 7 Customer Engagement Jobs in Buckinghamshire

drive clarity rather than just document it. The Role Own the end-to-end design of Dynamics 365 CE solutions across Sales, Customer Service, and Marketing, with a configuration-over-customisation approach and clear governance from the outset. Lead the consolidation of two existing D365 CE instances, including rationalising … pipelines. What We're Looking For Must-have: 3 to 5 years of hands-on Solution Architect experience focused on Microsoft Dynamics 365 Customer Engagement (CRM). Deep functional knowledge of D365 CE modules, particularly Sales, Customer Service, and Marketing. Strong Power Platform capability across Power Apps ...

senior escalation point for complex or high-priority issues, set the standard for best practice across technical processes, service delivery, security controls, documentation and customer engagement, and foster a culture of continuous improvement, accountability and professional development within the team. Key Responsibilities Team Leadership & Management Lead, mentor, support … develop helpdesk staff in both technical and customer service skills Oversee daily ticket allocation, prioritisation, and workload balancing across the team Conduct regular performance reviews, coaching sessions, and team meetings Support recruitment, onboarding, and ongoing staff development plans Promote a collaborative and positive team culture with clear expectations ...

global rollout activities Partner with Business Technology, commercial teams, and vendors to deliver CRM solutions Optimise CRM capabilities to improve field force effectiveness and customer engagement Ensure compliance with data privacy regulations, including GDPR and consent management Oversee testing, implementation, and deployment of CRM solutions across markets Drive … stakeholder engagement, programme communications, and adoption across user groups Skills & Experience Required Strong experience with CRM platforms (e.g. Salesforce, Veeva CRM) Proven track record delivering large-scale CRM or digital transformation programmes Experience working in regulated environments (e.g. pharma, life sciences, healthcare) Excellent stakeholder management and cross-functional leadership ...

valued clients, helping them maximise performance and achieve long-term commercial goals. The organisation has over a decade of industry experience, delivers innovative customer engagement solutions to businesses across multiple sectors, and has built an outstanding reputation for client service and retention. Offering a salary … Apply To apply, please send your CV to Kate Morgan of CV Screen in strict confidence. Alternate Job Titles Account Manager Client Success Manager Customer Success Manager Digital Client Manager CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary ...

exceed sales targets through proactive, opportunity-led activity. · Develop trusted relationships with key stakeholders including C/D Suite, providers and procurement teams. · Lead customer engagement through site visits, demos, trials and solution discussions. · Deliver consultative, solutions-led sales aligned to customer needs and outcomes. · Produce high … your own territory, pipeline and priorities. · Confident working both independently and collaboratively, with a proactive, solutions-led mindset. · Professional, approachable communicator with a clear customer-first approach. · Ambitious, target-driven and motivated by improving outcomes across health and social care. OUR COMPANY: We are a leading force in assisted ...

team of 6-8 support engineers, you will be responsible for the day-to-day management of the Helpdesk function, ensuring high levels of customer satisfaction, technical excellence, and service delivery performance. Acting as the senior technical escalation point, you will provide guidance and support on complex issues whilst … improvement across people, processes, and technology. Key Responsibilities Team Leadership & Development Lead, mentor, and develop a team of support engineers across both technical and customer service disciplines. Conduct regular 1-2-1s, performance reviews, coaching sessions, and team meetings. Support recruitment activities, onboarding, and ongoing staff development. Foster ...

market-leading technology provider that supplier digital and hardware solutions across the Hospitality & Retail sectors. Helping some of the UKs best-known brands improve customer experience, speed of service and sales performance. Role created due to growth, excellent long-term prospects within the business in a market that … approximately) This Business Development Manager job will suit: A New Business Development Manager, BDM, Sales Manager, Sales Executive or similar that focusses on outbound customer engagement. You will be working within the Digital signage market selling into large scale retail and hospitality clients. Comfortable in selling off the shelf ...