5 of 5 Customer Engagement Jobs in Wales

actionable solutions. Use tools such as SQL, Python, and Power BI for data analysis and reporting. Document and improve business processes through mapping and optimisation. Support integration with D365 Customer Engagement and Project Operations. Stay current with Microsoft Power Platform and emerging technologies. Candidate Profile A Bachelor’s degree in Computer Science or a related field. Strong communication More ❯

not-for-profit organisation. As part of their continued transformation, they're hiring a CRM Product Owner to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement with schools. The role: You'll take ownership of CRM-based digital tools used by internal teams, manage the full product lifecycle, and collaborate with 15+ departments … the world. The skills and experience we are looking for: Hands-on experience using CRM as the core product platform (essential) Confident communicator with internal stakeholders across sales, marketing, customer success, and operations Experience in internal business operations and process improvement Proven background in product delivery - from discovery to release Familiarity with Agile ways of working and product backlog More ❯

not-for-profit organisation. As part of their continued transformation, they're hiring a CRM Product Manager to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement. The role: You'll take ownership of Salesforce CRM-based digital tools used by internal teams, manage the full product lifecycle, and collaborate with 15+ departments to improve … the world. The skills and experience we are looking for: Hands-on experience using Salesforce as the core product platform (essential) Confident communicator with internal stakeholders across sales, marketing, customer success, and operations Experience in internal business operations and process improvement Proven background in product delivery - from discovery to release Familiarity with Agile ways of working and product backlog More ❯

Implement a range of frontend development projects , from custom module creation to full-scale rollouts Collaborate with design and UX teams to bring to life exciting features that improve customer engagement and satisfaction Work with Tailwind CSS and Alpine.js to build highly optimized and responsive user interfaces that meet modern web standards Optimize website performance using best practices … in frontend development, ensuring fast load times and responsiveness across all devices Proactively identify areas for improvement in our global Magento websites to enhance the customer shopping experience and boost overall site performance Stay updated with Magento 2 , Hyvä theme , and modern frontend development trends, contributing ideas for continuous improvement WHAT YOU'LL BRING: 2+ years of experience in More ❯

technical requests and managing incidents to minimise business impact. Software Support Analyst background– Prior experience in desktop/technical/software support environment Experience in documenting and knowledge sharing Customer focused approach Testing of IT/software system upgrades Knowledge/experience of databases Must be a strong team player. Software Support Analyst key responsibilities & skills: Assisting on the … software issues and support business operations. Being resourceful and capable of solving complex problems. Enthusiastic about helping clients, understanding their problems with empathy, and devising solutions. Strong communication and customer engagement skills to thoroughly understand needs. Benefits: Opportunity for quick career advancement. Private medical Holidays - 25 days plus bank holidays (33) Fantastic training and support. Work pattern More ❯