3 of 3 Customer Engagement Jobs in Tyne and Wear

Start your career with Sage as a Customer Success Apprentice, where you’ll enjoy building relationships, solving problems, and helping businesses get the most from technology, while earning a recognised Level 3 qualification at the same time through structured development, mentoring, and hands-on delivery. Role Support the creation … Customer Success Plans that define customer goals, milestones, and outcomes, and help customers achieve them Help drive product adoption and usage, learning how to use customer data and telemetry to spot churn risk and act on it early Build an understanding of customers’ pain points and support ...

Digital Customer Communications Analyst Location: Newcastle upon Tyne Contract Duration: 6 Months Rate: £170 a day Inside IR35 Umbrella Work Pattern: 37.5 hours per week (Rotational Shift Roster) My client is currently seeking a Digital Customer Communications Analyst to join an industry-leading global business consultancy, supporting … major UK telecom project on-site in Newcastle. In this role, you will be at the heart of daily customer engagement, focusing on non-voice, real-time messaging, and live chat channels. You will work within a collaborative, fast-paced operational team to analyse customer interactions, resolve ...

supporting the development and delivery of connected solutions across the UK market. This is a fantastic opportunity for someone with a technical background and customer-facing experience who wants to develop their product expertise while working closely with Sales, Product, Marketing, and Development teams. The RoleAs a Junior Product … customers, partners, and internal teams with technical guidance, demonstrations, training, and product-related insights, while helping shape future product development through valuable market and customer feedback. Key Responsibilities Provide technical product support to commercial teams, including tender responses Deliver engaging product demonstrations and training sessions Work closely with development ...