5 of 5 Customer Engagement Jobs in Tyne and Wear

annual commerce. If you thrive in a dynamic environment, proven history of leadership, excel at technical problem-solving, and are passionate about building lasting customer relationships, we invite you to be an integral part of our dedicated team. Transmit Security is hiring a Technical Account Manager to join … team. This is an individual contributor role. About the Role: As a Technical Account Manager you are someone who can build key customer technical and business relationships, enable customers to fully utilize the Transmit platform to drive customer adoption and success. You will use your extensive leadership experience ...

youll help design tailored strategies that accelerate safe, responsible, and impactful AI adoption. This is a pre-sales and enablement role, combining strategic thinking, customer engagement, and technical leadership. Key Responsibilities Lead collaborative, strategic discussions with customers to shape their AI and Data roadmap. Identify opportunities where … define AI-driven solutions aligned with client goals. Develop and present industry-specific use cases with clear, measurable impact. Support proposals, solution scoping, and customer presentations. Ensure a smooth handover from strategy to delivery, building trust throughout the customer journey. Demonstrate both technical credibility and business insight, helping ...

This is not a "prompt engineering" role. This is a builder role. You will sit at the intersection of revenue operations, sales, marketing, and customer success, and your job is to make every human on the GTM team dramatically more productive by deploying AI systems that generate pipeline, accelerate … Architect the AI layer across Flosum's GTM stack (Salesforce, Marketo, Outreach, Qualified, Gong) so that data flows between systems without manual intervention, every customer touchpoint is captured, and AI agents share learnings in a virtuous loop with Salesforce as the hub. Build and maintain an AI-driven competitive ...

notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers and the IT organisation, managing expectations and setting the standard for customer engagement. Maintain a high level of customer service, understanding the impact of issues on customers and the business, and managing them appropriately. Continuously ...

responsible for ensuring clients receive an exceptional experience, consultants are successfully onboarded and supported, and new revenue opportunities are identified across existing and new customer engagements. What you will be doing: As an Account Manager, you will take ownership of key customer relationships, working closely with senior stakeholders … Building strong relationships with customers, understanding their business, technical challenges and future hiring or delivery needs Ensuring consultants and technical teams onboard smoothly onto customer projects Acting as a key point of contact for clients, ensuring satisfaction, resolving issues and maintaining strong engagement throughout delivery Identifying and developing ...