2 of 2 Customer Engagement Jobs in Newcastle upon Tyne

services such as grading, custom packaging, and pre-configuration Negotiate pricing, upsell product ranges, and build orders to maximise revenue Monitor and drive customer sales performance against agreed KPIs Promote our digital tools (e.g., sales portals) to enhance customer engagement Conduct customer visits and represent ...

notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers and the IT organisation, managing expectations and setting the standard for customer engagement. Maintain a high level of customer service, understanding the impact of issues on customers and the business, and managing them appropriately. Continuously ...