4 of 4 Customer Engagement Jobs in Newcastle upon Tyne

have a chance to learn from a team of experts who can help you develop into a future leader. Consultancy to us is about customer delivery first, carried out by technically excellent people with a learning mindset. Whilst working on a long-term engagement, you will have access … work variable shift patterns e.g. a mixture of early and late shifts. Please note: Due to the nature of this role and specific client engagement, any offer of employment will be subject to satisfactory BPSS and SC security clearance. To meet the client's eligibility requirements, applicants must have ...

youll help design tailored strategies that accelerate safe, responsible, and impactful AI adoption. This is a pre-sales and enablement role, combining strategic thinking, customer engagement, and technical leadership. Key Responsibilities Lead collaborative, strategic discussions with customers to shape their AI and Data roadmap. Identify opportunities where … define AI-driven solutions aligned with client goals. Develop and present industry-specific use cases with clear, measurable impact. Support proposals, solution scoping, and customer presentations. Ensure a smooth handover from strategy to delivery, building trust throughout the customer journey. Demonstrate both technical credibility and business insight, helping ...

notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers and the IT organisation, managing expectations and setting the standard for customer engagement. Maintain a high level of customer service, understanding the impact of issues on customers and the business, and managing them appropriately. Continuously ...

responsible for ensuring clients receive an exceptional experience, consultants are successfully onboarded and supported, and new revenue opportunities are identified across existing and new customer engagements. What you will be doing: As an Account Manager, you will take ownership of key customer relationships, working closely with senior stakeholders … Building strong relationships with customers, understanding their business, technical challenges and future hiring or delivery needs Ensuring consultants and technical teams onboard smoothly onto customer projects Acting as a key point of contact for clients, ensuring satisfaction, resolving issues and maintaining strong engagement throughout delivery Identifying and developing ...