2 of 2 Customer Engagement Jobs in Newcastle upon Tyne

will play a key role in generating new business opportunities, building relationships with prospective clients, and supporting the wider commercial team through proactive outbound engagement and consultative sales conversations. The business offers a supportive and professional working environment, flexible hybrid working, ongoing development, and a competitive commission structure that … pipeline of qualified opportunities through phone, email, LinkedIn, and digital outreach Arrange high quality meetings for the Business Development team by effectively qualifying customer requirements Build targeted prospect lists using LinkedIn Sales Navigator, CRM systems, and market research tools Maintain accurate records of all pipeline activity and customer ...

notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers and the IT organisation, managing expectations and setting the standard for customer engagement. Maintain a high level of customer service, understanding the impact of issues on customers and the business, and managing them appropriately. Continuously ...