Hybrid Clear diversity policy Paid training opportunities On the hunt for Customer Success Executive roles or Customer Experience Executive roles in London? Want to work for a thriving Tech start-up? Apply to this Customer Success Executive job in London today! Company profile - Cyber Security As a Customer Success Executive will be … cyber assets to the highest level. They are looking for meticulous, driven individuals to not only add value to their internal team but to the wider public. Job description – Customer Experience Executive (Tech/SaaS) As a Customer Success Executive, you will be a crucial part of our customer-focused team, responsible for ensuring the … success and satisfaction of our clients.Your role will be pivotal in onboarding, training, and supporting our customers, ensuring they gain maximum value from the cybersecurity platform. Key responsibilities – Customer Experience Executive (Tech/SaaS) In this Customer Experience Executive role, you will be: Onboarding new customers and ensuring a seamless implementation of the platform. Providing ongoing More ❯
Customer Support Executive Location: Office-based Job Type: Full-time Salary: From £33,000 As a Customer Support Executive, you will play a crucial role in delivering exceptional service, ensuring their users can fully leverage their products. Day-to-day of the role: Provide support via phone, email, and online chat, ensuring prompt and accurate solutions … to customer queries. Investigate complex issues and collaborate with colleagues to resolve or escalate as needed. Assist the team in onboarding new customers, including providing phone-based training and support. Proactively gather customer feedback to identify trends and improve support resources and product usage. Maintain accurate records of customer interactions using CRM systems. Process orders and liaise … with colleagues to resolve complex queries. Contribute to and manage customer-focused projects, identifying trends in customer queries to develop efficiencies and new support materials. Required Skills & Qualifications: Proven experience in delivering outstanding customer service. Strong problem-solving and analytical skills, capable of handling complex customer requirements. Excellent verbal and written communication skills, with the ability More ❯
Farnborough, England, United Kingdom Hybrid / WFH Options
PASS by everyLIFE
Technical Support/Customer Service Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid, Farnborough head office and Remote. Benefits include: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free … non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience Blasting off from the successful launch of PASSgenius, our new suite of AI, data and automation tools, we are rapidly expanding our team. We are looking for a technical Customer Service Executive to support our … growing customer base. The Customer Service team are a multi-disciplined, technical and customer-driven team delivering excellent service. You will: Ensure customers receive an easy, memorable, and valued service via email, telephone and in- product conversations. Seek to understand how customers use our products, and proactively offer guidance to customers on how to get the best More ❯
Farnborough, midlands, united kingdom Hybrid / WFH Options
PASS by everyLIFE
Technical Support/Customer Service Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid, Farnborough head office and Remote. Benefits include: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free … non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience Blasting off from the successful launch of PASSgenius, our new suite of AI, data and automation tools, we are rapidly expanding our team. We are looking for a technical Customer Service Executive to support our … growing customer base. The Customer Service team are a multi-disciplined, technical and customer-driven team delivering excellent service. You will: Ensure customers receive an easy, memorable, and valued service via email, telephone and in- product conversations. Seek to understand how customers use our products, and proactively offer guidance to customers on how to get the best More ❯
Customer Success Executive Location: Hybrid (1 day in a London based office) Salary: £30,000–£40,000 + Commission About the Role We’re looking for a proactive, people-focused Customer Success Executive to join a growing, fast-paced tech company. You’ll support a portfolio of clients, ensuring smooth onboarding, strong engagement, and long-term … satisfaction. It’s a great opportunity to build a career in customer success, with learning, ownership, and progression along the way. What You’ll Be Doing Support onboarding, training, and day-to-day queries for a growing client base Build strong working relationships and become a trusted point of contact Monitor product usage and provide insights to improve engagement … Assist in preparing reports, success plans, and business reviews Collaborate with senior customer success and sales teams Help capture feedback, customer stories, and insights to support marketing and product What We’re Looking For Strong communication skills and a natural relationship builder Experience in a client-facing role (e.g. account management or customer support) Confident using digital More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Tribus People Recruitment
Customer Success Executive Location: Hybrid (1 day in a London based office) Salary: £30,000–£40,000 + Commission About the Role We’re looking for a proactive, people-focused Customer Success Executive to join a growing, fast-paced tech company. You’ll support a portfolio of clients, ensuring smooth onboarding, strong engagement, and long-term … satisfaction. It’s a great opportunity to build a career in customer success, with learning, ownership, and progression along the way. What You’ll Be Doing Support onboarding, training, and day-to-day queries for a growing client base Build strong working relationships and become a trusted point of contact Monitor product usage and provide insights to improve engagement … Assist in preparing reports, success plans, and business reviews Collaborate with senior customer success and sales teams Help capture feedback, customer stories, and insights to support marketing and product What We’re Looking For Strong communication skills and a natural relationship builder Experience in a client-facing role (e.g. account management or customer support) Confident using digital More ❯
london, south east england, united kingdom Hybrid / WFH Options
Tribus People Recruitment
Customer Success Executive Location: Hybrid (1 day in a London based office) Salary: £30,000–£40,000 + Commission About the Role We’re looking for a proactive, people-focused Customer Success Executive to join a growing, fast-paced tech company. You’ll support a portfolio of clients, ensuring smooth onboarding, strong engagement, and long-term … satisfaction. It’s a great opportunity to build a career in customer success, with learning, ownership, and progression along the way. What You’ll Be Doing Support onboarding, training, and day-to-day queries for a growing client base Build strong working relationships and become a trusted point of contact Monitor product usage and provide insights to improve engagement … Assist in preparing reports, success plans, and business reviews Collaborate with senior customer success and sales teams Help capture feedback, customer stories, and insights to support marketing and product What We’re Looking For Strong communication skills and a natural relationship builder Experience in a client-facing role (e.g. account management or customer support) Confident using digital More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Tribus People Recruitment
Customer Success Executive Location: Hybrid (1 day in a London based office) Salary: £30,000–£40,000 + Commission About the Role We’re looking for a proactive, people-focused Customer Success Executive to join a growing, fast-paced tech company. You’ll support a portfolio of clients, ensuring smooth onboarding, strong engagement, and long-term … satisfaction. It’s a great opportunity to build a career in customer success, with learning, ownership, and progression along the way. What You’ll Be Doing Support onboarding, training, and day-to-day queries for a growing client base Build strong working relationships and become a trusted point of contact Monitor product usage and provide insights to improve engagement … Assist in preparing reports, success plans, and business reviews Collaborate with senior customer success and sales teams Help capture feedback, customer stories, and insights to support marketing and product What We’re Looking For Strong communication skills and a natural relationship builder Experience in a client-facing role (e.g. account management or customer support) Confident using digital More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Tribus People Recruitment
Customer Success Executive Location: Hybrid (1 day in a London based office) Salary: £30,000–£40,000 + Commission About the Role We’re looking for a proactive, people-focused Customer Success Executive to join a growing, fast-paced tech company. You’ll support a portfolio of clients, ensuring smooth onboarding, strong engagement, and long-term … satisfaction. It’s a great opportunity to build a career in customer success, with learning, ownership, and progression along the way. What You’ll Be Doing Support onboarding, training, and day-to-day queries for a growing client base Build strong working relationships and become a trusted point of contact Monitor product usage and provide insights to improve engagement … Assist in preparing reports, success plans, and business reviews Collaborate with senior customer success and sales teams Help capture feedback, customer stories, and insights to support marketing and product What We’re Looking For Strong communication skills and a natural relationship builder Experience in a client-facing role (e.g. account management or customer support) Confident using digital More ❯
Customer Success Executive - Fintech | Capital Markets | Treasury Wenham Carter search firm is partnered with a leading Fintech company that works with some of the most complex and influential financial services organizations worldwide; helping them maximise value from advanced Treasury & Capital Markets solutions. We are searching for a Customer Success Executive in the UK who will Own … journey - from onboarding through long term adoption and satisfaction Partner cross-functionally with Sales, Services, Support, and Product to drive strategic growth and retention Influence product direction by bringing customer feedback into the roadmap What We’re Looking For Proven experience in customer success, account management, or client-facing roles within fintech, SaaS, or enterprise software. Knowledge of … financial markets, fixed income, derivatives, forex, investment, trading, stocks Experience managing banks as customers Strong communication and relationship-building skills. Familiarity with CRM tools and customer success platforms is a plus. Why Join? Be part of a forward-thinking company shaping the future of financial technology. Work remotely with flexible hours and a supportive team culture. Competitive compensation and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Wenham Carter Group
Customer Success Executive - Fintech | Capital Markets | Treasury Wenham Carter search firm is partnered with a leading Fintech company that works with some of the most complex and influential financial services organizations worldwide; helping them maximise value from advanced Treasury & Capital Markets solutions. We are searching for a Customer Success Executive in the UK who will Own … journey - from onboarding through long term adoption and satisfaction Partner cross-functionally with Sales, Services, Support, and Product to drive strategic growth and retention Influence product direction by bringing customer feedback into the roadmap What We’re Looking For Proven experience in customer success, account management, or client-facing roles within fintech, SaaS, or enterprise software. Knowledge of … financial markets, fixed income, derivatives, forex, investment, trading, stocks Experience managing banks as customers Strong communication and relationship-building skills. Familiarity with CRM tools and customer success platforms is a plus. Why Join? Be part of a forward-thinking company shaping the future of financial technology. Work remotely with flexible hours and a supportive team culture. Competitive compensation and More ❯
Stonehouse, Gloucestershire, South West, United Kingdom
Ecruit
Customer Sales Executive (Term Time Only) Location: Office-based in Stonehouse, Gloucester Hours: Term Time Only (Monday to Friday) Employment Type: Part-Time (9.30am to 2.30pm) Salary: £14 per hour + incentive scheme + pension Company: Windsor Telecom IT & Telecoms Services Provider Do you enjoy chatting with people and helping them find what they need? Have you worked … in retail, hospitality, or another role where great customer service comes first? Were Windsor Telecom, a friendly UK technology company, and were looking for someone withstrong people skillsto join our team as aCustomer Sales Executive.This isnt a high-pressure sales role its about building relationships, having great conversations, and making sure our customers get the support they need. The … we can help them Chatting about their needs and matching them with the right services Spotting opportunities to introduce useful products or pass leads to our Account Managers Updating customer details in our CRM so everything is accurate Making sure customers feel looked after and supported Key responsibilities Build friendly, professional relationships with customers Understand their requirements and offer More ❯
Sunbury-on-Thames, Middlesex, England, United Kingdom
Mulberry Recruitment
Customer Service Executive - German and English Speaking Salary: £27,500 £4,125 retention bonus and benefits 17 months fixed term contract Location: Sunbury Working hours: 38.5 hours per week (8am - 5pm, Monday - Thursday with 1 hour lunch and 8am - 3pm on a Friday with 30 minutes lunch) Hybrid: Tuesdays, Wednesdays and Thursdays in the office and the remaining … two days can be worked from home My client who are the Technology sector are recruiting for a Customer Service Executive - German and English Speaking. The right candidate will be responsible for emails, Chat and Social Media queries and providing an excellent customer service. This is a 17 month fixed term maternity contract until the end of … training, the first month may require them to be based in the office 4 days a week. Responsibilities Provide first level technical support. Logging technical support queries Manage the Customer Service inboxes ensuring that a 24-hour response is achieved. To effectively monitor service levels and customer satisfaction and contribute actively towards a smooth customer experience. Clearly More ❯
headquarters, Europe, and the US, $93m Series C funding secured, our US licence approved and exceeding £10bn in processed transactions, we are only just getting started. We are collaborative, customer centric and work with integrity, whilstpartnering with some of the biggest insurance leaders includingLloyd's of London and Many Pets. We take huge pride in our company culture, ensuring … supporting the fast movement of money to pay claims to insurance policyholders in their time of need. You will be part of a team that strives to put the customer first by meeting their needs and finding ways to improve what we do and the service we provide. Typically, you will be providing support through email or phone to … resolve a range of client queries concerning use of the Vitesse platform and the transfer of funds. We are looking for a Customer Support Executive who embodies exceptional interpersonal skills, exudes professionalism, and maintains a positive "can-do" attitude. The ideal candidate is characterised by a friendly and approachable demeanour, capable of fostering strong customer relationships. A More ❯
Join Integrated Interest as our newest Customer Success Executive As one of the UK’s fastest-growing proptech platforms, Integrated Interest is transforming the way property businesses approach digital marketing, marketing automation, customer engagement, and performance-driven insights. Our technology is purpose-built for the property industry — helping agencies, developers, and marketers drive smarter, more effective campaigns … that convert. With rapid growth and an expanding client base, we're looking for an experienced Customer Success Executive (CSE) to join our dynamic Customer Success team. About the Role At Integrated Interest, our Customer Success Executives are key to driving client outcomes and building long-term partnerships. You’ll work directly with our customers to … ll be their go-to expert — championing their needs every step of the way. Success in this role means building strong, trusted relationships with stakeholders, promoting user adoption, improving customer satisfaction, and driving measurable results. If you're passionate about helping people, love solving problems, and thrive in a fast-paced environment — we want to hear from you. What More ❯
Eckington, Sheffield, South Yorkshire, England, United Kingdom
Workshop Recruitment
As a Customer Care Executive, you will be the first point of contact and your role will be to provide customer service excellence to new and existing customers constantly striving for continuous improvement. You will have excellent communication skills. Main Duties Provide live telephone support to customers experiencing problems with software products. Log internal and external support … calls within SLA bound response times - assign the calls to the relevant support team. Creation of Customer Weekly & Monthly Service Reports. Validate and accurately process customer orders on the CRM/ERP systems within SLA bound response times. Liaise with the customer to regularly update on progress of orders, enquiries, and any customer concerns that they … have – being the voice of the customer for order requirements back into the site. Working closely with the operations planning, product line and engineering teams on order progress, latest products availability etc to gain good knowledge and understanding. Assist with the creation of order reporting for analysis – driving for continuous improvement. Handle internal and external customer enquiries through More ❯
Job Title: Customer Service Executive (French Speaking) Location: High Holborn, London (100% Office Based) Our client is a dynamic and innovative Fintech business dedicated to delivering fast, flexible and affordable funding to their vast European client base. We are looking for proactive and organised Customer Service Executives to join the French territories' team and provide essential support … to their SME clients. This is an excellent opportunity to advance your B2B customer support career and develop your skills in a supportive and friendly environment. Position Details: Job Title: Customer Service Executive (French Speaking) Location: High Holborn, London Salary Range: £27,000 - £29,000 per annum + bonus Hours: 9am - 6pm, Monday to Friday Start Date … Ideally September, with interviews over the next two weeks Key Responsibilities: Communicate with business owners daily, answering inbound calls and addressing any questions they may have Monitor support and customer service inbox to ensure that we consistently reach top service levels Work with various enterprise technology platforms Engage effectively with customers via phone, email and chat ensuring clear and More ❯
We are working with a fantastic Tech company with offices in Leeds city centre who are looking to expand their Customer Success Team with the addition of a Customer Support Executive to work alongside two long-standing key members of the team. A varied and exciting role where the successful candidate will make a difference to the … Driving excellence around the level of service they offer clients; you will be an integral part of a dynamic and ambitious company. Key duties will involve; Support with new customer implementations Working across departments to ensure client implementation runs smoothly Analyse data and performance prior to customer account reviews Provide training customers Schedule and lead Quarterly Business Reviews … with customers Solidify existing relationships and identify new stakeholders Manage the renewal of customer accounts Create and issue customer reports Provide day to day support to customers This is a fantastic opportunity for an account executive to move into a dynamic setting, this role will be hybrid with a minimum of 2 days in the office, working More ❯
strategic objectives. Our Operations team consist of over 20 colleagues who are based in London, Dubai, Singapore and Chicago. About the role This is an exciting opportunity for a Customer Success Executive to play an instrumental role on implementing our technology in our growing markets in Europe. This role might suit someone looking for their first permanent opportunity … love to hear from you. This role will involve regional and international travel. You should be comfortable to spend around 25% of your time travelling. Key objectives As a Customer Success Executive, you will be helping our clients on-board, implement, drive food waste reductions and sustain change through our technology: Build exceptionally strong relationships with clients ensuring … with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary Identify opportunities to improve processes, customer's experience and product Support our front line tech and customer support team with clients enquiries where required Education and experience You are likely to be degree educated More ❯
strategic objectives. Our Operations team consist of over 20 colleagues who are based in London, Dubai, Singapore and Chicago. About the role This is an exciting opportunity for a Customer Success Executive to play an instrumental role on implementing our technology in our growing markets in Europe. This role might suit someone looking for their first permanent opportunity … love to hear from you. This role will involve regional and international travel. You should be comfortable to spend around 25% of your time travelling. Key objectives As a Customer Success Executive, you will be helping our clients on-board, implement, drive food waste reductions and sustain change through our technology: Build exceptionally strong relationships with clients ensuring … with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary Identify opportunities to improve processes, customer's experience and product Support our front line tech and customer support team with clients enquiries where required Education and experience You are likely to be degree educated More ❯
that works with some of the most complex and influential financial services organizations worldwide; helping them maximise value from advanced Treasury & Capital Markets solutions. We are searching for a Customer Success Executive in the UK who will Own and grow relationships with a portfolio of key financial institutions Guide clients across their full journey - from onboarding through long … term adoption and satisfaction Partner cross-functionally with Sales, Services, Support, and Product to drive strategic growth and retention Influence product direction by bringing customer feedback into the roadmap What We’re Looking For Proven experience in customer success, account management, or client-facing roles within fintech, SaaS, or enterprise software. Knowledge of financial markets, fixed income, derivatives … forex, investment, trading, stocks Experience managing banks as customers Strong communication and relationship-building skills. Familiarity with CRM tools and customer success platforms is a plus. Why Join? Be part of a forward-thinking company shaping the future of financial technology. Work remotely with flexible hours and a supportive team culture. Competitive compensation and benefits. Opportunities for growth and More ❯
fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role In this role, you will … communicate with business owners daily, answering inbound calls and addressing any questions they may have.Additionally, you will monitor our support and customer service inbox to ensure that we consistently reach top service levels.You will also work with various enterprise technology platforms and YouLend's proprietary solutions to process applications and respond to customer queries.Handling complaints and ensuring customer … able to engage effectively with customers via phone, email and chat ensuring clear and professional interactions. Ability to build rapport and show empathy alongside strong listening and questioning skills. Customer-centric approach; dedicated to delivering top-tier service and maintaining a positive experience for every client. Able to remain calm under pressure and talk to customers in difficult situations. More ❯
fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role: In this role, you will … communicate with business owners daily, answering inbound calls and addressing any questions they may have.Additionally, you will monitor our support and customer service inbox to ensure that we consistently reach top service levels.You will also work with various enterprise technology platforms and YouLend's proprietary solutions to process applications and respond to customer queries.Handling complaints and ensuring customer … able to engage effectively with customers via phone, email and chat ensuring clear and professional interactions. Ability to build rapport and show empathy alongside strong listening and questioning skills. Customer-centric approach; dedicated to delivering top-tier service and maintaining a positive experience for every client. Able to remain calm under pressure and talk to customers in difficult situations. More ❯
Sales Administration and Customer Engagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customer engagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility of a permanent role for the right applicant. … Support Specialist with a strong track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach to administrative responsibilities. If you … a passion for providing excellent member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customer support. Manage and organise administrative More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Leadership Matters
Sales Administration and Customer Engagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customer engagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility of a permanent role for the right applicant. … Support Specialist with a strong track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach to administrative responsibilities. If you … a passion for providing excellent member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customer support. Manage and organise administrative More ❯