1 to 25 of 45 Customer Executive Jobs in the UK

businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role: The Customer Success Executive is a pivotal, customer-facing role responsible for ensuring our largest enterprise clients achieve their critical business objectives through the … strategic use of solutions. By building long-term, value-driven relationships, this role navigates complex customer political landscapes and positions us as a trusted partner at all levels of the account. Success is rooted in creating and implementing customer success plans that align with customer goals, driving … paving the way for us to become a strategic thought partner by sharing relevant insights and leveraging internal expertise at the right moments. The Customer Success Executive also ensures seamless onboarding experiences, fosters ongoing customer engagement through regular touchpoints like reviews and training, and monitors key metrics More ❯

surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone … email and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯

Customer Success Executive | Blackburn, Lancashire | Full Time – Office based | £26,000 per annum Our client is a digital marketing agency, helping hundreds of clients over the last two decades. Established in 1998, they were an early SEO pioneer and continue to deliver and stay ahead of the market … passion is to help clients build highly successful businesses. They're experts in SEO, PPC & web design/development. They are looking for a Customer Success Executive to join their team in Blackburn to support them with their digital offering. The successful candidate will be someone who thrives More ❯

Customer Marketing Executive - Connect Fibre Work from home with regular team meetups £30,000 plus Excellent Benefits Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics. We have one vision: To develop the fastest and most reliable fibre network in the … in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband. The Role Reporting to the Customer Marketing Retention manager, you will support our customer marketing strategy by driving our highly segmented omni-channel marketing activities including Upsell, Engagement and … and templates to our in-house design team and external agencies. ● Optimise campaigns through A/B testing and identify opportunities for growth. ● Drive customer adoption by supporting and executing consumer marketing activities. ● Collaborate closely with Telesales, Field sales and Customer service to ensure all areas of the More ❯

Job Description Customer Success Executive Plymouth, Devon Up to c£30,000 per year Plus excellent company benefits package (including 25 days holiday plus Bank Holidays, Pension, Life Insurance, etc. The Opportunity: My client working within the technology sector are currently looking to recruit for a Customer Success Executive on a permanent basis where you will bring both your energy and your enthusiasm to the role. With the natural ability to quickly establish a rapport with your customer stakeholders and support sustaining long-term, positive relationships with customers whilst exploring opportunities to extend service … fast-paced environment whilst setting goals and achieving high results. The successful candidate should have strong interpersonal skills, whilst not a technical role, the Customer Success Executive will be expected to develop and maintain a strong technical understanding of the products and services. Skills and Experience: Build and More ❯

Junior Customer Support Executive Apprentice Do you have a passion for IT and helping others? Are you ready to turn your passion into a career? Customer Support Executives play a vital role in our future success. We place great importance on our customers' success. Our mission is … to deliver exceptional assistance with top-notch product knowledge and communication skills, consistently meeting and exceeding customer expectations. Location: Leicester, East Midlands - Office based (1 day WFH after successful training period) Salary: National Apprenticeship Wage Hours: Monday - Friday, a variation of standard office hours About the Company Our client … eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. About the Role As a Junior Customer Support Executive Apprentice , you will join a More ❯

Junior Customer Support Executive Apprentice Do you have a passion for IT and helping others? Are you ready to turn your passion into a career? Customer Support Executives play a vital role in our future success. We place great importance on our customers' success. Our mission is … to deliver exceptional assistance with top-notch product knowledge and communication skills, consistently meeting and exceeding customer expectations. Location: Leicester, East Midlands - Office based (1 day WFH after successful training period) Salary: National Apprenticeship Wage Hours: Monday - Friday, a variation of standard office hours About the Company Our client … eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. About the Role As a Junior Customer Support Executive Apprentice , you will join a More ❯

the aim of providing prompt and efficient services to our customers across all UK B2C affiliate brands. The role will focus on supporting all customer touchpoints across their user journeys as well as resolving any inbound customer queries. The customer and their needs will be at the … heart of everything you do and improving their future experiences is your highest priority. Key Accountabilities: The Customer Operations Executive will deal with Spotlight Sports Group's heritage UK B2C brand, Racing Post. The job holder will cover a minimum of 5 days a week (including some weekend … work when required) to: Lead the way in proactively ensuring that all customer experiences are optimised and continuously improved on an ongoing basis Ensure that customers' expectations are realistically managed and reacted to through outstanding customer service, resulting in them receiving a polite and professional experience Manage customer More ❯

Sr Account Executive - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path … re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. About the job The Customer Intelligence team is hiring a Senior Account Executive to assist customers and prospects in evaluating their Customer Experience strategies and modernizing their … Customer Engagement solutions. The role involves understanding business challenges, presenting SAS solutions, and building relationships with key accounts in the European market. The focus will be on driving growth in sectors like Financial Services, Retail, and TMT by leveraging existing relationships and creating new ones. This position offers a More ❯

Customer Support Executives play a vital role in our future success. We place great importance on our customers' success. Our mission is to deliver exceptional assistance with top-notch product knowledge and communication skills, consistently meeting and exceeding customer expectations. Role About the Company: Our client is a … eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. About the Role: As a Junior Customer Support Executive Apprentice, you will join a … dynamic and supportive team, being the first line of support when a customer has a question. Your key responsibilities will include: Efficiently responding to inquiries via live chat Taking full ownership of customer inquiries from the initial chat to diagnosing problems and providing updates throughout the process Escalating More ❯

Would you like to join a friendly, motivated & expanding software sales team as a Customer Success Executive with the aim to progress within the business? As an apprentice, you will work closely with your colleagues, gaining hands-on experience and developing a thorough understanding of your role. Role … This role is designed to support our Customer Success team in improving efficiency and enhancing customer satisfaction. You will be responsible for triaging technical support queries, helping customers get set up with coaching, managing diaries, and identifying opportunities for upselling and retention. You will also work closely with … marketing to develop case studies and testimonials. Key Responsibilities: Triage Tech Support: Handle initial support queries, determining the level of assistance required before escalation. Customer Onboarding & Coaching Calls: Contact existing customers to schedule coaching sessions for CSM and ensure they are set up for success. Diary Management: Manage calendars More ❯

Customer Marketing Executive - Connect Fibre Work from home with regular team meetups £30,000 plus Excellent Benefits Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics. We have one vision: To develop the fastest and most reliable fibre network in the … in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband. The Role Reporting to the Customer Marketing Retention manager, you will support our customer marketing strategy by driving our highly segmented omni-channel marketing activities including Upsell, Engagement and … and templates to our in-house design team and external agencies. ● Optimise campaigns through A/B testing and identify opportunities for growth. ● Drive customer adoption by supporting and executing consumer marketing activities. ● Collaborate closely with Telesales, Field sales and Customer service to ensure all areas of the More ❯

At PASOTA Cyber Security , we believe in delivering not just advanced digital protection but also outstanding customer service. We are currently seeking a friendly and proactive Customer Care Executive to join our London-based team. This role is key to ensuring our clients receive prompt, professional, and … helpful support for their inquiries and concerns. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide accurate information regarding our cybersecurity products and services. Log and track customer issues, escalating complex cases to the technical team when needed. Follow … concerns are fully resolved and satisfaction is achieved. Assist in onboarding new clients by guiding them through initial processes and documentation. Maintain and update customer records in the CRM system. Collaborate with internal teams to resolve recurring issues and improve service processes. Gather customer feedback and suggest improvements More ❯

We are currently recruiting for a recognised IT Services company for the role of Customer Success Executive . It’s an exciting opportunity to join a national growing organisation that values its people, encourages collaboration, and is passionate about delivering innovative digital solutions. In this role, you’ll … infrastructure: networks, servers, cloud computing, and cybersecurity Strong communication skills—able to explain technical issues clearly to non-technical clients Proven experience in a customer-facing role within an MSP or IT service environment A team player with a proactive, problem-solving mindset Comfortable working in a fast-changing … with access to ongoing training Flexible work options and supportive culture focused on work-life balance This is an excellent opportunity for an experienced Customer Success Executive to join a leading IT Services company, that are driven towards success! For further information on this Customer Success Advocate More ❯

Customer Support This well-established Technology company is experiencing huge growth as they continue their expansion. They have an exciting new opportunity in their Customer Support team , which operates a very friendly, collaborative and open working model. Thecompanyhasaveryhighlevelofemployeeengagement. As well as daily client interaction , the team lies at … the heart of a busy operation and the job will see you interfacing with a variety of other departments. Essentially, its a Customer Service position, that needs some tech knowledge. You will be providing exceptional customer service by addressing inquiries and resolving issues via email, webchat and phone. … understanding of MS Office365 - e.g. strong Excel and Word. The desire to learn is key! Thecompanyisgrowingandwouldlikesomeonewhowantstobepartoftheirjourney,apersonwhocanreallysettleintothisrole,learnandgrowwithitforthelong-term. Your background: Experience of external customer service/support, with strong communication skills. Location : To begin with (for the initial 2-3mths) this is a an office-based role More ❯

Please Note Office Job Title Will Be: Customer Engagement Executive Location: Shoreham-by-sea (BN43 6PA) Salary - £25,000 + Commission OTE £35k-£45k Ready to shape the future of business technology while earning industry-leading commissions? Key Benefits: Uncapped Commission: Industry-leading structure with high % share of … businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: As a Customer Engagement Executive, you'll drive our growth by ensuring customers are kept up to date with Focus Group's product portfolio and upselling/… to each client. Principal Responsibilities/Duties: Maintain and adapt product knowledge. Outbound telesales and account management. Cross sell different products to the existing customer base. Understand the sales process from start to finish. Create opportunities through lead generation for surrounding teams covering all product offerings. Look for referrals More ❯

the Role We have a fantastic product, great traction and great customers across the globe. We are now looking for a motivated and talented Customer Success Executive to help strengthen our existing relationships and provide a first-class service to our existing customers. You will be instrumental in … Responsibilities Onboarding new customers Facilitate demos and training around the product Design a success plan including clear Objectives and KPIs for and with each customer Support the rollout and implementation of the solution Build support documents to ensure a first class user journey Ensure all relevant stakeholders are engaged … and properly onboarded Managing customer relationships Manage multiple customers across a range of sectors/industries (with a focus on Further Education), build strong relationships with their personnel Be the customers' day-to-day point of contact, address their queries timely and effectively, ensuring they have a consistent, best More ❯

Customer Support Executive (Sales Processing) £27,000 - £30,000 + Progression + Training + Company Benefits Romsey Are you a Customer Support/Sales Administrator or similar, looking to join a well-established company specializing in designing and manufacturing innovative solutions, which will offer you personalised progression … internal teams. You will communicate with customers via the phone and email, ensuring sales enquiries are responded to swiftly. This role would suit a Customer support/Sales Admin looking for salary progression, training, onsite free parking, and the opportunity of a month's paid sabbatical after 6 years. … THE ROLE: * Process customer sales enquiries. * communicate with customers via email and phone calls. * Collaborate with internal teams. * Monday to Thursday 8.30 am to 5 pm/Friday 8.30 am to 4 pm THE PERSON: * Customer Support/Sales Admin * Looking to progress and grow their career * Full More ❯

clients, as an outsourced service provider. About the Role: Financial Advisers trust us with their clients, so ensuring we provide an incredible level of customer service is key. As a Customer Service Executive, you will take ownership and process requests received from our Advisers in a timely … opportunity to gain significant experience and make a meaningful impact within a dynamic team. Skills, Qualifications and Experience: Essential: Have experience of providing great customer service. If you have experience of working in finance or a contact centre before, even better (although not essential) Understanding of the Consumer Duty … Principles and Vulnerable Customer regulations Be an excellent communicator Have strong organisation and time-management skills Know your way around Microsoft Office applications or be willing to learn including PowerPoint, Excel, Outlook, and internet applications You will represent our brand, a very high level of professionalism is always expected More ❯

of a team that shapes the overall experience customers receive when they buy and use a product or service from Samsung. Based in the Customer Engagement team, this role is an integral part of the wider CX (Customer Experience) Team. As a Platform Executive, you will be … and supporting platforms and technology across CX. You will deliver support to teams both internally within Samsung and across our key service delivery and customer support partners. You will work at the intersection of technology and people, driving change that improves efficiency, streamlines processes, and maximizes the value of … and gather actionable insights Attention to detail to support the planning and execution of change initiatives A passion for technology, innovation, and delivering extraordinary customer experience Adaptability and problem-solving skills to respond to unforeseen challenges Ability to work with teams in an adaptable and collaborative way and across More ❯

of a team that shapes the overall experience customers receive when they buy and use a product or service from Samsung. Based in the Customer Engagement team, this role is an integral part of the wider CX (Customer Experience) Team. As a Platform Executive, you will be … and supporting platforms and technology across CX. You will deliver support to teams both internally within Samsung and across our key service delivery and customer support partners. You will work at the intersection of technology and people, driving change that improves efficiency, streamlines processes, and maximizes the value of … and gather actionable insights Attention to detail to support the planning and execution of change initiatives A passion for technology, innovation, and delivering extraordinary customer experience Adaptability and problem-solving skills to respond to unforeseen challenges Ability to work with teams in an adaptable and collaborative way and across More ❯

Are you due to Graduate shortly? OR Are you a recent graduate with 1-2 years' customer service experience - ideally Business to Business? Coupled with strong IT skills - Outlook, Excel, Teams and use of CRM's? Do you enjoy speaking to and helping people? If so, our rapidly expanding … client, within the technology sector is keen to hear from you! This varied Customer Success Executive role will be paying a basic salary of £25,000 - £27,000 plus benefits, working remotely, living within 30 minutes of Bedford or Sandy, Bedfordshire. Ideally will be a car driver, however … for you to flourish The Person: You could be due to Graduate shortly or you could be a recent graduate with 1-2 years' Customer Service experience, as well as strong IT skills and solid experience of using Outlook, Teams and Excel. You will be working from templates so More ❯

Do you have an interest in IT & Telecommunications, and 2 years experience of managing client relationships and looking to grow a career in customer success, client relationship management and IT sectors. If so, please do read on, and reach out to discuss the opportunity in more detail. My client … UK from their Devon offices, specialising in providing managed services in IT Support, Cyber, IT Infrastructure, Connectivity and Recovery. You will report to the Customer Success Manager, and will bring energy and enthusiasm to the role, with the natural ability to quickly establish a rapport with your customer … stakeholders, and who has a proven track record of working within a fast-paced environment whilst setting goals and achieving high results. As the Customer Success Executive you will be required to fulfil the following: 1. Build and maintain strong, positive relationships with clients assigned to you. 2. More ❯

We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role … you will communicate with business owners daily, answering inbound calls and addressing any questions they may have. Additionally, you will monitor our support and customer service inbox to ensure that we consistently reach top service levels. You will also work with various enterprise technology platforms and YouLend's proprietary … solutions to process applications and respond to customer queries. Handling complaints and ensuring customer satisfaction is a key responsibility, which involves problem-solving any issues that existing customers may encounter. Exceptional communication and listening skills; able to engage effectively with customers via phone, email and chat ensuring clear More ❯

compromised by people looking to launder money. Due to continued growth and interest in their product, they're now looking to add entry-level customer success executives to join their team ASAP. Benefits/What You Get: Earning Potential - Huge earning potential on an uncapped commission structure. You should … members trained in mental health first aid. Progression - realistic expectations to receive your first promotion 6 months into the role. The Role: As a Customer Success Executive within this business, your responsibilities will include speaking to existing customers and trying to up-sell other products and encourage them More ❯