3 Customer Experience Manager Jobs

career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Customer Experience Manager. Sword provides dedicated and flexible IT modern managed services that enable customers to prioritise their business objectives whilst maintaining business continuity … take on the responsibility of IT operations by delivering flexible, scalable, services enabling customers to focus on business performance. We are looking for a Customer Experience Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. … evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing all operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword Capability. Location: Aberdeen more »

Senior Product Manager – Customer Experience (B2C) One of the UK’s leading SaaS organisations is looking for a Senior Product Manager to define and drive the strategy for customer experience, your role will be to drive incremental business and user impact on various websites. … office is based in Fleet where you can expect to visit around once a week to work closely with the team. The Senior Product Manager - User will have responsibilities that include: Gain a deep understanding of user and business requirements to identify, and fill gaps as well as generate … new ideas to improve overall customer experience Facilitating user interviews and other market research Analyse data and conduct comprehensive research, competitor analysis, and industry trends evaluation Developing roadmaps for the candidate experience that execute on delivering short term value Drive product launches Ability to influence colleagues, stakeholders more »

Senior Product Manager - Customer Experience What's the opportunity? 🚀 Are you ready to be at the forefront of revolutionising the Customer Service category? The landscape is evolving rapidly, driven by advancements in Messaging, Automation, and AI. Our client, a leading player in this transformation, is seeking … a Senior Product Manager to join their team and help shape the future of customer experiences. Their website serves as the cornerstone of their strategy, acting as the primary channel for users to engage with their brand and discover their solutions. With a fundamental redesign underway, they are … seamless implementation. Motivating and guiding a talented team to achieve their full potential. What skills do you need? 📖 A minimum of 5+ years of experience as a product manager, with a track record of delivering impactful solutions. Previous experience as a designer or a strong design sensibility more »