26 to 32 of 32 Customer Experience Jobs in Milton Keynes

fresh challenge in industrial automation? At Routeco, our vision is to be Europe’s leading industrial automation and controls specialist. We combine seamless customer experience with unmatched technical expertise to create lasting partnerships that make a real difference to businesses and people. This is Routeco Know-How. … customers rely on. As a Skilled Wireperson, your work will help ensure assemblies and control panels are built accurately, safely and efficiently to meet customer specifications and agreed timescales. If you take pride in accuracy, teamwork and doing things the right way, you’ll feel at home here. ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll be the main point of contact for clients, engineers … 00am9:00pm. Weekend shifts (typically 1 in 4) are remote, with two weekdays off in return. Occasional overtime may be required. What Youll Do: Customer Service: You'll deliver high-quality support, responding promptly to queries and escalating issues when needed. Service Request Management: Log, track, and update ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll travel daily to customer sites across the Hospitality & Retail … Cat5/5e/6 and fibre). Site Services: Carry out equipment swap-outs, repairs, and support activities, ensuring all processes, documentation, and customer requirements are followed accurately. Client Communication: Liaise with clients to understand requirements, clearly explain technical issues, and follow agreed escalation procedures when necessary. Cabling ...

Renewals Specialist to own the renewals process, drive strategic client conversations, and secure long‐term commitments. You will forecast revenue contributions and enhance the customer experience throughout the renewal cycle. You will grow and retain customers by selling multi‐year renewal contracts, coordinate with Sales and Customer ...

IMSERV Europe Ltd is seeking a Business Analyst to work across Customer Experience, Data and Intelligence, and Commercial teams in Milton Keynes. You will translate business challenges into precise requirements and support bids and propositions. A key part is collaborating with operational, commercial and customer-facing teams ...

Location: Milton Keynes – based in office 2 days a week (hybrid) Hours: Full time Reporting to: Head of Customer Success Salary: £42,000 – £45,000 + variable (15% of base OTE) Framework: L3 About WorkBuzz WorkBuzz was founded in 2018, has raised £12.5m funding and has 400 clients, including … team works, not just how you work. Peer mentoring — Supporting the development of newer Client Success Executives. Cross-functional collaboration — Working with Product and CX to feed client insight into wider decisions. Data & CRM — Keeping customer success metrics and records accurate and current in Planhat. Commercial performance — Delivering against ...

right while driving continual service improvements and value-add opportunities. Working across a portfolio of accounts and acting as the official ‘voice’ of the customer, the SDM works closely with the client, internal service operations, and sales teams to ensure effective, high-quality service delivery through BAU, service transitions … service reviews, and service improvement. EDUCATION AND EXPERIENCE Essential Minimum 5+ years’ experience in Service Management, Service Delivery or a client-facing IT operations role. Good understanding of ITIL Service Management principles and frameworks. Demonstrated ability to manage SLAs, KPIs, and service governance in a complex environment. Strong ...